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Parks Ford Lincoln of Gainesville
Gainesville, FL
985 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 985 reviews
September 01, 2024
I'm very pleased with coming for my oil changed & other maintenance. Bill is a very good service advisor. maintenance. Bill is a very good service advisor. More
by Teri
Verified CustomerEmployees Worked With
September 01, 2024
From purchase to service they are the absolute best. They are always attentive to accommodate our needs. Great group of people. They are always attentive to accommodate our needs. Great group of people. More
by peachy
August 31, 2024
The work was done in a timely fashion and taking ownership of a mistake commutes while fixing a recall. ownership of a mistake commutes while fixing a recall. More
by srsliteacher
Employees Worked With
August 31, 2024
It was a pleasure to have my car serviced. Levin was great service writer and made sure I got taken care of Levin was great service writer and made sure I got taken care of More
by stevenasvoboda
Employees Worked With
August 31, 2024
Took over a week for "diagnostics" to run a scanner telling them I had a bad clutch actuator. Was told it cost over 5k to replace a part that only requires 3 screws to remove. Every time i called it to telling them I had a bad clutch actuator. Was told it cost over 5k to replace a part that only requires 3 screws to remove. Every time i called it took min 20 mins to get a person on the phone that could even check my file. Then after paying the diagnosis fee and having the car towed back to my house i found they left my car with the under carriage of disassembled and missing screws to put it back together. You guys should be ashamed at how this was handled. More
by Patrick
Employees Worked With
Luciano
August 31, 2024
We have always had a great service and experience with Cody at Parks Ford of Gainesville. Cody at Parks Ford of Gainesville. More
by BRINSKOD
Employees Worked With
August 31, 2024
Excellent customer service and oil change was completed quicker than expected. Appointment time was on schedule. quicker than expected. Appointment time was on schedule. More
by rgreen6486
August 30, 2024
Cody has always been courteous always on time keeping me informed of what's going on with my vehicles I love the prompt service informed of what's going on with my vehicles I love the prompt service More
by mhaiken02
Employees Worked With
August 30, 2024
Mike was extremely knowledgeable about the different models and such a pleasure to deal with, I was extremely happy with my overall experience with him and the process to get me through financing and si models and such a pleasure to deal with, I was extremely happy with my overall experience with him and the process to get me through financing and signing of all the paperwork. More
by cramden07
August 30, 2024
Kept my car 4 days to install a thermostat. Service advisor promised car would be ready Friday, then Saturday. She never called to advise me the car wasn’t ready. I had to call her and she was Service advisor promised car would be ready Friday, then Saturday. She never called to advise me the car wasn’t ready. I had to call her and she was very hard to reach and did not return my calls. When I called Saturday I was told the car wouldn’t be ready until Monday. I sent an email to the manager of the dealership detailing my very poor experience but I have heard nothing from him. I really like my Hyundai but will never purchase one again because of my experience with the service department. More
by PMAY0911
Employees Worked With
