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Parks Ford Lincoln of Gainesville

Gainesville, FL

4.3
1,509 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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3333 North Main Street

Gainesville, FL

32609

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Showing 1,509 reviews

April 18, 2025

Bill has always been professional and courteous. He is conscientious of patron’s needs. It’s a pleasure to know he is there! More

by athenabennett90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We're lucky to have Bill on our team, and it's wonderful to hear how much you appreciate his professionalism and care. We look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

April 17, 2025

See above. Deceptive practices. I was also told the $300 would go towards my bill but when my windshield wiper motor was diagnosed, they said it would be $386 m More

by Kurt J
Recommend Dealer
No
Employees Worked With
The problem is I was charged $300 for a diagnosis and not told until two days later that they can't diagnose my issue if the message isn't actively on the dashboard screen. If told upfront, I would've waited until that was the case and saved myself $300 a
Apr 19, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. I’d appreciate the chance to speak with you directly to explain or make things right. Please reach out to me personally at 864-918-7012. Michael Muldoon Service Manager mmuldoon@parksofgainesville.com

April 17, 2025

Service department was very good on time clean waiting area. Had my truck back to me within the two hour window. I will be back. Thank you, Park Ford More

by captwayne46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Parks Ford Lincoln of Gainesville responded

Service department was very good on time clean waiting area. Had my truck back to me within the two hour window. I will be back. Thank you, Park Ford

April 16, 2025

Bill Stoufer is so good at his job. He makes me feel comfortable and I trust him. That is very important to me as a woman who isn't very familiar with car stuff. More

by ALITTLEREDHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We’re so glad to hear that Bill makes you feel comfortable and earns your trust. That means a lot to us. We appreciate your support and look forward to taking care of you and your vehicle again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

April 16, 2025

Ari Flores my advisor got my car in quickly and done within 45 minutes. I brought my car in for normal maintenance and he was very professional. His name was not listed below More

by gregoryawillis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

Lowell went above and beyond to help us purchase just the right cars. He's great. More

by teamhair.sca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lowell Lackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We’re thrilled to hear that Lowell went above and beyond to help you find the right cars. We appreciate your support and look forward to seeing you again when its time for service. Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

April 15, 2025

This is the place to have your vehicle serviced. Very professional and friendly. Sales department also very good More

by Charles Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We're glad to hear you've had a great experience with both our service and sales teams. We appreciate your support and look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

April 15, 2025

Being honest, transparent, knowledge upfront goes a lot further than not being truthful in an attempt to make money. You have lost my business More

by tatiscloset
Recommend Dealer
No
Employees Worked With
Levin Hickman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levin Hickman
Apr 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. I'm sorry to hear about your experience, and I’d like the opportunity to understand what happened. If you’re open to it, please reach out to me directly. I would appreciate the chance to speak with you and work toward earning back your trust. Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

April 15, 2025

We have always been treated with the most respect anytime we are there for services.5Stars More

by shaburke2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the 5 stars! We're grateful for your continued trust and glad to hear you've always felt respected during your visits. We look forward to serving you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

April 15, 2025

Service agents are amazing but the dealership is expensive and does not provide conveniences for customers whose vehicles were not purchased there, regardless of customer loyalty to the service prov More

by susanabonetti
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ari Flores
Apr 16, 2025 -

Parks Ford Lincoln of Gainesville responded

Hello and thank you for posting a review! We appreciate your business and value your feedback. We happy that Ari provided great service. We do offer military discounts and usually send out coupons. Please give me a call directly to make sure you are on the mailing list. Gerald Acevedo Service Manager Parks Hyundai of Gainesville