Parks Ford Lincoln of Gainesville

Trade in I wasn't looking to trade in my Ford Focus, Mario contacted me because my 2012 focus was in demand and was offering a good deal. Mario was attentive I wasn't looking to trade in my Ford Focus, Mario contacted me because my 2012 focus was in demand and was offering a good deal. Mario was attentive to what I wanted in a new car, price point I wanted to stay in and patient with me as I was reluctant to trade in my vehicle. Over a few weeks time I made an appointment to come in to work the numbers and test drive a 2016 Hyundai Elantra. I arrived for my appointment, Mario had an elantra all set up under the service area in the shade for our test drive. I was sold the moment I drove it. Mario worked with his team to get me in the car I wanted. All of the staff at Parks Ford and Parks Hyundai were professional and friendly. While Scott Wright prepared my finance information, Mario made sure my new 2016 Elantra was detailed and ready to drive off. Mario even helped with my belongings from my ford to my new car. Scott was very professional even went as far as comparing multiple financial institutes to find the best finance rate for my loan. Scott even took a photo of Mario and I in front of my new purchase. Can't say I have ever had a more enjoyable car buying experience! I highly recommend both Park dealerships. Thank you! More

New car purchase Last weekend my husband I went to Parks Ford to look at a new explorer, as we're expecting a baby and need a bigger vehicle for me. We were promptly g Last weekend my husband I went to Parks Ford to look at a new explorer, as we're expecting a baby and need a bigger vehicle for me. We were promptly greeted by Mario Lutchman, with a handshake and a smile, brought into the dealership and was asked a series of questions. I wasn't picky about exterior color, just the features. Mario knew the exact car that matched what I wanted, brought it to us, we went for a test drive and then discussed financing and trading in my old car. We left to test drive another vehicle at a different dealership and was unhappy from the moment I stepped on that lot. The service was poor, the vehicle not at all what I expected. We went home, picked up my old car and title, went back to Ford and Mario made the trade and sale happen quickly. I love my new explorer and am happy that Mario is my POC at Parks Ford. I will recommend Parks Ford and Mario to everyone that's in the market for a new vehicle. More

New car purchase and service. On a recent visit to Parks Ford of Gainesville to have my wife's 2013 Ford Fiesta serviced, I took the time to look at a new car for myself. Cory Thor On a recent visit to Parks Ford of Gainesville to have my wife's 2013 Ford Fiesta serviced, I took the time to look at a new car for myself. Cory Thornell introduced himself to me asking if he could me in any way please let him know. I had some questions about the Ford Focus, which he was more than helpful with. after looking at the focus help me get a price quote together and I told him I would return as I wanted to look at other cars. I stopped by the dealership the following day and found that Cory was not working that day. I stepped next door to Parks Hyundai and was looking around and Dan Heskett introduced himself to me asking if he could me in any way please let him know. I was looking at a 2015 Hyundai Elantra SE. Dan assisted me with answering any Questions that I had. After taking a test drive I found myself really liking the Elantra both for the Price and the options that I wanted. I want to give credit to both Cory and Dan as for other salesmen I have come in contact with , Both Cory and Dan were very Professional and in no way Pushy in any way. On 7/10/2015 I Became the Proud owner of a 2016 Hyundai Elantra SE. I would also like to say that Kelly Grier has always gone above and beyond to make sure that I had a pleasant experience at Parks Ford Service Department. This is my 2nd car that I have bought at Parks Ford and Parks Hyundai, And would strongly recommend the dealerships to anyone for both service and salesmenship, More

Emergency Service and New Car Purchase After experiencing a prior truck breakdown last week, my truck broke down a second time and I was towed to Parks Ford in Gainesville. From the minute After experiencing a prior truck breakdown last week, my truck broke down a second time and I was towed to Parks Ford in Gainesville. From the minute I stepped out of the tow truck until 72 hours later when I finalized the purchase of a 2015 F350 Lariat, my experience with the entire staff (members of the sales, service, and finance departments) was the most positive I have ever encountered. Liana was a top notch salesperson and truly worked to find me the best deal and the right vehicle. There are many dealerships that would have taken advantage of my situation (stranded in desperate need of a truck), but Parks Ford operated honestly and faithfully. I highly recommend this dealership to anyone considering purchasing or servicing their automobile. In addition to the employees named in my survey, I would also like to thank Chad Mathis who timely diagnosed the problems with my old truck and afforded me all sensible options to rectify the matter. More

what? the dealership is clean and well maintained, staff is friendly, Grey Cox sold me my second car. He is smart, friendly, and has a real depth to him an the dealership is clean and well maintained, staff is friendly, Grey Cox sold me my second car. He is smart, friendly, and has a real depth to him and is willing to explain well any type of question. it makes the process less painful and even interesting. More

First Car Buying Experience Incredibly helpful. He made my car buying experience easy and fun. Definitely ask for Cory if you are shopping at Parks Ford Lincoln in Gainesville. Incredibly helpful. He made my car buying experience easy and fun. Definitely ask for Cory if you are shopping at Parks Ford Lincoln in Gainesville. More

Amazing I didn't think there was a dealership that could actually meet expectations. I was wrong---this dealership is heads above all others. Thank you. I didn't think there was a dealership that could actually meet expectations. I was wrong---this dealership is heads above all others. Thank you. More

great expireance . although I had to wait 1 day to get the car, I was happy to get what I wonted. everyone I dealt with was every friendly and helpful . although I had to wait 1 day to get the car, I was happy to get what I wonted. everyone I dealt with was every friendly and helpful More

calls don't get returned Have made eight calls over the past two days leaving messages at various extencions in the service department. All I wanted was a return call or even Have made eight calls over the past two days leaving messages at various extencions in the service department. All I wanted was a return call or even a text giving me an update on the status of my car that was in for servicing. No calls were returned. I have been to many other Ford dealerships and have never had this experience. Does anyone at this dealer know how to return calls? More

Terrible experience elsewhere corrected by Parks! After a 9-week wait for a vehicle my local Ford dealer supposedly ordered for me but could never provide an update for, I decided enough was enough an After a 9-week wait for a vehicle my local Ford dealer supposedly ordered for me but could never provide an update for, I decided enough was enough and reached out to Parks Ford in Gainesville. The internet sales team immediately sprang into action and got me in touch with Ian Peebles. Ian was tasked with a very tall order: Find me a 2015/16 Ford Fusion Energi Titanium with very specific trim levels, and get it to me in 30 hours. After visiting the dealer the next day and reviewing color options we knew what we were looking for and he went to work. Ian exhausted no less than 5 vehicles that kept selling right out from under us before he found my Guard Metallic and having a driver travel 377 miles one-way to retrieve it for me. I came back the next day and spent 5 hours with Ian, Cedric and Jorge to finalize my purchase. When they realized the other departments were closed they extended an offer of two tanks of gas, a detail and more due to not being able to give me a "perfect delivery." Having done my research and been reading up on the car for 9 weeks after attempting to order it through the first dealer, I knew most everything about the vehicle already so it wasn't even truly necessary but appreciated nonetheless. I returned the next week and they installed the protective coating, performed my detail, fixed a tire I was having issues with, gave me Nitrogren in all tires for free, and filled my tank. Also, every time I go they make sure to plug my vehicle in if it is not being actively worked on. I cannot speak highly enough of Ian. I have been able to text him with questions and concerns and he always gets back to me quickly. I am the Store Manager of a corporate AT&T store and have been raving about my experience to any coworker or customer who will listen. Well done Ian and crew! More