Parks Ford Lincoln of Gainesville

Warren was very knowledgeable and informed concerning the vehicle of choice. He was also friendly, fair and efficient in his negotiations with us. Vicki was courteous and friendly throughout the day/evenin vehicle of choice. He was also friendly, fair and efficient in his negotiations with us. Vicki was courteous and friendly throughout the day/evening of purchase. We definitely would recommend Ford of Gainesville. More

The service service and professionalism provided by the internet salesperson, Steven Smith, was outstanding. Mr. Smith was friendly, courteous, and went out of his way to make sure we were satisfied with internet salesperson, Steven Smith, was outstanding. Mr. Smith was friendly, courteous, and went out of his way to make sure we were satisfied with our purchase. More

I have an exceptional experience with this dealership! I was looking to purchase a new car a visited four other dealerships before purchasing my 2013 Ford Focus. I was hassled and practically stalked by oth was looking to purchase a new car a visited four other dealerships before purchasing my 2013 Ford Focus. I was hassled and practically stalked by other dealerships, which I will not name. My salesman, Steven Smith, was very knowledgeable despite having worked there for only a short period. The finance manager, Mike Hanley, was also very helpful and explained every detail of the paperwork my husband and I were signing. Because it was a lengthy process, the dealership did not mind staying open a little past office hours. Everyone was very helpful, and having visited many dealerships, the personnel here was great! More

The total experience was outstanding. They listened to what I needed and wanted and went the extra mile to make sure I got exactly that. what I needed and wanted and went the extra mile to make sure I got exactly that. More

Steven Smith took excellent care of us and very professionally too in our purchase of a new Focus. He went to the top level of salesmanship and above all, customer care..We would recommend him to e professionally too in our purchase of a new Focus. He went to the top level of salesmanship and above all, customer care..We would recommend him to everyone unequivably..And a Big Thank You to Warren Doria and Mike Hanley as well..They explained the features and benefits of the Focus and Ford Lincoln of Gainesville..Again THANKS.... More

Vickie was wonderful to work. Theproccess was fast and easy. In fact we weill be purchasing a second vehicle here at the begining of 2013. easy. In fact we weill be purchasing a second vehicle here at the begining of 2013. More

Overall she was completely excellent with her job. Any question we had about the car, she could answer! This was my boyfriend and I's first time buying a new car together, and she couldn't have made it an question we had about the car, she could answer! This was my boyfriend and I's first time buying a new car together, and she couldn't have made it any easier for us. She was fantastic, and I would recommend this dealership to anyone just because of the great customer service. We both love the ford fiesta, and we couldn't be more happier. More

The reason for my ratings are because the two above employees lied about the truck I bought being checked out before I purchased. Especially Alan Fryman who said the truck was checked out by their dies employees lied about the truck I bought being checked out before I purchased. Especially Alan Fryman who said the truck was checked out by their diesel mechanic. I will not recommend this car agency to anyone and will discourage anyone wanting to buy from you. More

I had contacted dealerships in Lake City, where I work, however I was getting no where with them!! I had contacted this dealership on a whim because of an email and I am beyond happy I did!! I had the car however I was getting no where with them!! I had contacted this dealership on a whim because of an email and I am beyond happy I did!! I had the car I wanted, at the price I wanted, all in no time at all, no BS or wasting of my time!!!! Couldn't be happier. I had such a horrible experience with the salesman in Lake City, I honestly didn't even want a new car anymore. Everyone I dealt with was happy, and ready to help. I live in Gainesville, but work in Lake City, so the only times I could even get to this dealership was near closing time, but no one rushed me out of there, everyone was very patient with me :)thanks guys! More

I came in to the Ford dealership one night just "to look" not knowing whether I was ready to turn in my 2008 Escape that I loved. But after speaking with Steven Smith, he showed me all of the new spec look" not knowing whether I was ready to turn in my 2008 Escape that I loved. But after speaking with Steven Smith, he showed me all of the new specs on the 2013 Escape. He also worked with me to help me decide whether financing or leasing was a better option for me. In the long run, I decided to lease for 3 years. I love the new 2013 Escape. My experience at Ford was great. I have bought more than 10 Fords in my lifetime and Steven has far surpassed most of the "car salespeople" I have worked with in the past. He just doesn't look at it as "selling" you a car. He honestly wants to earn your business by offering you a friendly approach, information about the vehicle and top notch customer service. Wow....it is hard to believe...great customer service at a car dealership! Times really are changing! In three years, Ill be back to trade in my car and I hope Steven is still there to assist me! More