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Parks Ford Lincoln of Gainesville

Gainesville, FL

Overview
Employees
Reviews
Vehicles
4.3
2,561 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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3333 North Main Street

Gainesville, FL

32609

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Showing 2,562 reviews

March 06, 2025

thanks always to Bill Stoufer for getting my car completed on task. Bill is a great advisor , I will probably continue to by Fords because of Bill and Parks Ford. More

by SCHBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you so much for your kind words and for recognizing Bill's hard work and dedication! We’re lucky to have him on our team, and it’s wonderful to hear that his service continues to make such a positive impact on your experience with us. Your loyalty to Parks Ford means a great deal, and we look forward to serving you — and keeping you in a Ford — for many years to come. If you ever need anything, please don’t hesitate to reach out. Michael Muldoon Service Manager 864-918-7012

March 06, 2025

Parks personnel has always been friendly and by in large effecient. I always enjoy their wonderful staff. More

by annette.walker1736
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luciano
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Mar 07, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to complete your review. On behalf of my service team, we appreciate the opportunity to take care of your Hyundai! We are delighted to hear you had a wonderful experience. Look forward to seeing you at your next service visit! All the best Gerald Acevedo Service Manager

March 05, 2025

Excellent professional service evrytime I have my car serviced. The service agent Devon was great. More

by ericc39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
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Mar 05, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you so much for your kind words! We’re thrilled to hear that you consistently have an excellent experience with us. Devon will be so happy to know his great service made a positive impression. We appreciate your trust in us and look forward to keeping your vehicle running smoothly for many miles to come!

March 05, 2025

This was my first mileage based service visit. It was easy to schedule online with my favorite service manager Fraser. My 20,000 miles service was quick and I was on my way to work in an hour. More

by nayj90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fraser
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Mar 05, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your experience! We’re so glad to hear that your first mileage-based service went smoothly and that Fraser was able to take great care of you. It’s always our goal to make service visits quick and convenient, so you can get back to your day with confidence. We appreciate your trust and look forward to seeing you again at your next visit!

March 04, 2025

They did a good job getting my warranty work completed while I waited. My only issue is I was told they would send my paperwork by email which never happened. More

by onerowdygator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to share your feedback. We’re happy to hear that we were able to complete your warranty work while you waited — we know how valuable your time is! However, we’re sorry to hear that your paperwork didn’t make it to your inbox as promised. We appreciate you bringing this to our attention, and we’d be happy to make sure you receive a copy. Please feel free to reach out to us directly, and we’ll get that taken care of right away. Thank you again for your visit — we look forward to serving you again in the future! Michael Muldoon

March 04, 2025

No help does not honor warranty very unhappy wasted my and my husbands time all day coming there More

by cheryleamorgan
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Levin Hickman
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Mar 05, 2025 -

Parks Ford Lincoln of Gainesville responded

I’m very sorry to hear about your recent experience, and I truly appreciate you taking the time to share your feedback. It’s never our intention to leave our guests feeling frustrated or that their time has been wasted. I would welcome the opportunity to speak with you directly so we can better understand what happened and work toward a resolution. Your satisfaction is important to us, and we’d like to do what we can to regain your trust. Please feel free to reach out to me directly at your earliest convenience. Michael Muldoon Service Manager 864-918-7012

March 04, 2025

This dealership is fortunate to have Levin working there. He was very attentive to my concerns about my car More

by MKINS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
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Mar 05, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you so much for your kind words! We couldn’t agree more — we’re very fortunate to have Levin on our team. It’s wonderful to hear that he was attentive to your concerns and made sure you felt heard and taken care of. We appreciate your feedback and your trust in us, and we look forward to serving you again in the future! Michael Muldoon Service Manager 864-918-7012

March 04, 2025

The service was quick and friendly. The waiting area was also decent and clean. Yay. More

by ZEBCHESHIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fraser
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Mar 05, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We’re so glad to hear that you enjoyed quick, friendly service and a clean, comfortable waiting area — that’s exactly the experience we strive to provide. We appreciate your visit and look forward to seeing you again next time. Yay! Michael Muldoon Service Manager 864-918-7012

March 04, 2025

The service was very good and the service staff was great. The wait time was not long More

by cgeorge0929
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service people
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Mar 05, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you so much for your kind words! We’re happy to hear that you had a great experience with our service team and that your wait time was nice and short. We know your time is valuable, and it’s wonderful to know we could get you back on the road quickly. We look forward to seeing you again for your next visit! Michael Muldoon Service Manager 864-918-7012

March 04, 2025

Fast service, they re-checked my car when I told them something was wrong. Ordering a part, will make me another appointment. More

by starynightingale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Mar 04, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to provide your review! On behalf of my service team, we appreciate the opportunity to take care of your Hyundai! Happy to know we were able to get the correct part ordered. Looking forward to seeing you at your next appointment. Gerald Acevedo Service Manager

Mar 05, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your experience! We’re glad to hear that our team provided fast service and took the time to re-check your car when you had a concern. Your peace of mind is important to us, and we appreciate your patience while we order the necessary part. We’ll be in touch soon to schedule your follow-up appointment, and we look forward to getting everything taken care of for you. Michael Muldoon Service Manager 864-918-7012

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