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Parks Ford Lincoln of Gainesville

Gainesville, FL

4.3
1,516 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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3333 North Main Street

Gainesville, FL

32609

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Showing 1,516 reviews

May 31, 2017

Great Experience Excellent experience purchasing the car. I was in with a friend a month or so prior, and they treated him just as well. Great customer service. Brian More

by RBoswell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Vance
Jun 02, 2017 -

Parks Ford Lincoln of Gainesville responded

Hello and thank you so very much for taking time to provide your assessment of our Dealership and in particular Brian Vance in Sales and Shane Lee in Finance. My name is Brent Russell and I read every single review, comment, suggestion, or whatever comes my way about our Dealership. We sincerely value your comments as your feedback help us to identify opportunities to do a better job in how we serve you and/or to reinforce practices and procedures to continue serving you well. We believe in continuous improvement and I promise we will never rest in our effort to serve our Customers in a manner that is more beneficial. I invite you to keep my contact information handy should you have any questions or concerns at any point in the future. You can reach me at my desk by calling (352) 372-4251, extension 63226 or via email at BRussell@ParksofGainesville.com Again, thank you for your review. Respectfully, Brent Russell, Director, customer Relations - "The Guy with the Hat"

May 31, 2017

Very straight forward I contacted Parks through the phone and Mario called me back. I drove up from Central Florida after agreeing to everything over the phone. Mario the I More

by Rrodriguez6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lutchman
Jun 01, 2017 -

Parks Ford Lincoln of Gainesville responded

Hello and thank you so very much for taking the time to complete the DealerRater Review. My name is Brent Russell and I am responsible for reading every single review, comment and suggestion. In other words, we take EVERY comment as an opportunity to learn how we can improve or to reinforce the way we conduct our work in support of you, the Customer. Nobody is more important than you and I am pleased to hear that Mario delivered the car without any surprise. We sincerely appreciate your comments and are grateful for the opportunity to serve you. Thank you so much. Please do not hesitate to call or email me if you have any questions or need any assistance. I am here to serve YOU. My phone number is (352) 372-4251, extension 63226, and my email is brussell@ParksofGainesville.com. Wishing you all the BEST. Respectfully, Brent Russell Director, Customer Relations - "The Guy with the Hat"

May 30, 2017

Non stressful Experience This dealership was clean inside and out and had a friendly staff. Our salesperson was Bill Bowers and we enjoyed working with him. He and the mana More

by doedeegirl49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bowers
May 28, 2017

Lincoln Lovers We received the best service at Parks Ford Lincoln in Gainesville. Bill Bowers was beyond knowledgeable, curtious, professional and thorough in addres More

by Jami123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Healey, Bill Bowers
May 29, 2017 -

Parks Ford Lincoln of Gainesville responded

Hello and thank you for taking the time to submit your 5-Star Rating of Mr. Bill Bowers and Ronnie Nesbitt. My name is Brent Russell and I am responsible for reading every review, comment, or suggestion about our Dealership. We do rely upon the DealerRater Reviews to help us identify opportunities to strengthen our services as well as recognize individuals that have "gone above and beyond" on your behalf. The Lincoln MKC is a stellar vehicle that is loaded with features and capabilities that many sales personnel may not be able to adequately represent or demonstrate; clearly Bill Bowers really does know the Lincoln product. Personally, I want to thank you for taking time to share your experience...we will certainly make sure to share your comments with Bill and Ronnie. We are grateful for your thoughts and comments and stand ready to be of assistance at any time. Wishing you all the best, With Respect... Brent Russell - "The Guy with the Hat"

May 27, 2017

Great Experience Bill Bowers was patient and very thorough in initially helping me evaluate purchasing a Ford Fusion and then finalizing a deal on a Taurus. I appreci More

by pwmtn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bowers
May 25, 2017

Awesome Bill Bowers was my sales person was a great salesman. In and out in now time. Great guy. Got the color I wanted. Good job. More

by Kenzie Skipper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Healey
May 25, 2017 -

Parks Ford Lincoln of Gainesville responded

Hello and thank you for taking the time to submit your Dealer Rater 5-Star Rating for Mr. Bill Bowers and Ronnie Nesbitt. My name is Brent Russell and I am responsible for reading every review, comment, and suggestion for the Dealership...in this manner we have the opportunity to identify changes in our procedures and practices to strengthen the way we serve you. Honestly, a 5-Star Dealer Rater is a big deal and I am sincerely grateful for your taking the time to complete the submittal. I will certainly pass your comments along to Bill and the General Manager. Again, thank you for your time...we are most grateful for your review. Respectfully, Brent

May 24, 2017

Awesome Bill bowers was our sales person. He was not pushy at all. He listened to what we wanted/needed and worked very patiently with us to get us into the p More

by S. Benton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Chesoni
May 21, 2017

New ford buyer Looking at New cars to find something within my budget. I met a salesman named Bill Bowers he was wonderful and listened to my needs in a vehicle. He More

by Sean McGuigan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bowers in sales, Mike Grimaldi, Pat Healey
May 20, 2017

Jim Palacios SALESMAN EXTRAORDINAIRE Jim Palacios was an outstanding salesman but was more like an old friend. We went there to service our Lincoln and left with a Ford Taurus. Everyone More

by USAFJim
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Palacios, Gus Duvall
May 05, 2017

Staff was friendly, informative, attentive, and courteous Was treated as if they really wanted my business. They also acted in a non aggressive way. They were polite too.. Would buy here again. More

by Lil Ram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt and Quintin
May 05, 2017 -

Parks Ford Lincoln of Gainesville responded

Hello and thank you for taking the time to review Parks of Gainesville. My name is Brent Russell - I am responsible for our customer relations and after-sale services. I read every review and comment about our dealerships and you comments mean a GREAT deal to us. On behalf of Matt Fortin and Quintin Deines, I want to say thank you for your feedback. I know you will MAKE THEIR DAY! Your review has done a fabulous job of describing our approach to Customer Services; thank you. Should the need arise, please do not hesitate to contact me at any time. We look for ways to improve our approach and services every day. Brent Russell - "The Guy with the Hat"

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