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Parks Ford Lincoln of Gainesville

Gainesville, FL

Overview
Employees
Reviews
Vehicles
4.3
2,685 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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3333 North Main Street

Gainesville, FL

32609

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Showing 2,685 reviews

May 17, 2025

Great customer service. Clean bathroom. Attentive associates. Prompt. Courteous. I was and out in am hour. More

by gatorpike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ari Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2025

Was told the coupon for $40 off service over $400 (my bill was $975) on my Focus would automatically be applied. Got the bill - IT WASN'T! And Levin refused to honor it! I will NEVER be using FORD for AN More

by driver4953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rylee Terry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levin Hickman
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May 19, 2025 -

Parks Ford Lincoln of Gainesville responded

I'm sorry to hear about the frustration with your recent service visit and the coupon issue. I'd like to personally review what happened and see how we can make things right. Please reach out to me directly so we can talk through it. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012

May 31, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you again for taking the time to speak with me. I'm glad we were able to talk through the situation and get things resolved. I appreciate your understanding and am happy we could provide a service credit and clear up the confusion. I'm looking forward to seeing you again when you're ready for your next service visit. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com

May 17, 2025

Teddy did an amazing job helping me pick out the right vehicle for me and I'm extremely happy with my Ford Bronco. I would full recommend reaching out to Parks and Teddy for your next vehicle. More

by Davelricker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teddy Skaggs
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May 19, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We're glad Teddy was able to help you find the perfect fit, and we’re excited to hear how happy you are with your new Bronco. We appreciate the recommendation and look forward to being here for you when it's time for maintenance down the road! Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012

May 16, 2025

great Mobile service I do not write long comments take this or leave out comments More

by nicholsonpc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luciano Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the feedback! We're glad you enjoyed the great mobile service. We appreciate your support and look forward to next time! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 16, 2025

Great work, nice employees; however video was sent after I left about things I should work on and I wish we discussed this together instead of being told my car was perfect and was sent home. More

by jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2025

only person that i has help me in the last few times I have been there is Devon Pokormy I will give him a 5 stars tks More

by Perry Harkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Pokormy
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May 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words about Devon—we’re lucky to have him on the team. I’ll be sure to share your feedback with him. We look forward to seeing you again soon. Michael Muldoon Service Manager Parks Ford of Gainesville (864)-918-7012

May 15, 2025

Bill, my tech was great! He kept me informed on the progress of my repair and the ordered part that we had to wait for. Park Ford’s repair was completed earlier than expected More

by iamarowdygator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the feedback and for recognizing Bill’s great work. I’m glad we were able to complete your repair earlier than expected. I do apologize for the confusion around the estimate and invoicing—your comments help us improve. We’ll make sure the process is clearer moving forward. We look forward to seeing you again soon. Michael Muldoon Service Manager Parks Ford of Gainesville (864)-918-7012

May 14, 2025

I’ve been coming there for about 2 years now. I’ve seen a lot of turnover with staff. Hopefully this new crew, which were very kind & helpful, will continue to invest themselves as this company More

by JHAR921780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed but should be; Ari Flores and Angel & of course the nice lady that helped me on the phone.
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May 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for posting your review! We appreciate your business and value your feedback. We look forward towards taking care of any service needs you may have in the future. From behalf of my colleagues we we wish you all the best! Gerald Acevedo Service Manager Parks Hyundai

May 14, 2025

Very good experience. Got me in and out quickly Fraser was an excellent rep. Made everything very clear and was personable More

by asrosenberg90
Recommend Dealer
Yes
Employees Worked With
Fraser
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May 14, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We're glad to hear you had a smooth and efficient experience. Fraser will be happy to know he made a positive impression. We look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 14, 2025

I have three Fords. Staff there is professional, courteous and fair. The facility is very clean! Waiting room is comfy- I like being there and watching the techs work on More

by DaniJean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your continued support and for trusting us with all three of your Fords! We're glad you enjoy the experience, from our professional staff to the clean facility and comfortable waiting area. We look forward to taking care of you and your vehicles again soon! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

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