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Parks Ford Lincoln of Gainesville

Gainesville, FL

Overview
Employees
Reviews
Vehicles
4.3
2,568 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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3333 North Main Street

Gainesville, FL

32609

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Showing 2,568 reviews

May 14, 2025

I’ve been coming there for about 2 years now. I’ve seen a lot of turnover with staff. Hopefully this new crew, which were very kind & helpful, will continue to invest themselves as this company More

by JHAR921780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed but should be; Ari Flores and Angel & of course the nice lady that helped me on the phone.
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May 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for posting your review! We appreciate your business and value your feedback. We look forward towards taking care of any service needs you may have in the future. From behalf of my colleagues we we wish you all the best! Gerald Acevedo Service Manager Parks Hyundai

May 14, 2025

Very good experience. Got me in and out quickly Fraser was an excellent rep. Made everything very clear and was personable More

by asrosenberg90
Recommend Dealer
Yes
Employees Worked With
Fraser
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May 14, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We're glad to hear you had a smooth and efficient experience. Fraser will be happy to know he made a positive impression. We look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 14, 2025

I have three Fords. Staff there is professional, courteous and fair. The facility is very clean! Waiting room is comfy- I like being there and watching the techs work on More

by DaniJean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your continued support and for trusting us with all three of your Fords! We're glad you enjoy the experience, from our professional staff to the clean facility and comfortable waiting area. We look forward to taking care of you and your vehicles again soon! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 14, 2025

All staff were friendly, professional and maintenance was done in a timely manner. Enjoyed my time at this dealership. More

by Shannonspradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to post a 5 star review! We are delighted to hear that you had a pleasant experience in our service department. We look forward to seeing you at your next visit. On behalf of my colleagues we wish you all the best! Gerald Acevedo Service Manager Parks Hyundai

May 13, 2025

Easy and fast to schedule a service appointment. Always back on time. Levin is on top of what is needed. More

by skipmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
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May 13, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We're glad scheduling was easy and that your vehicle is always ready on time. Levin will appreciate the shoutout—we’re lucky to have him. We look forward to your next visit! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 13, 2025

Everyone was kind and helpful. During my visit. My car is doing well and it is taking me anywhere I want to go. More

by JGATOR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2025 -

Parks Ford Lincoln of Gainesville responded

thank you for taking the time to post your review! We appreciate your business and value your feedback. Please feel free to contact me directly with any questions or concerns regarding your vehicle or your visit. All the best! Gerald Acevedo Service Manager Parks Hyundai

May 13, 2025

They pulled my credit when I didn’t agree and when I brought up the issue to the manager and Garret who ran me through the process ignored my question about my credit and kept sending me emails and text More

by katelynstanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garret Roe and the manager
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May 12, 2025

It took hours before I my car was serviced. The service was poor. I watched other clients complaining. The problem I told them about was not addressed and they had to take it back to the mech More

by martin.brenda.b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t get the name of my service tech.
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May 13, 2025 -

Parks Ford Lincoln of Gainesville responded

Just wanted to take a moment and say thank you so much for taking the time to provide your review! On behalf of my service team, we appreciate the opportunity to take care of your Hyundai! I'm sorry that your visit did not go as expected. Thank you for taking the time to speak with me about your visit. Looking forward to working with you and resolving your concerns. Best wishes from your Service Team at Parks Hyundai of Gainesville Gerald Acevedo Service Manager

May 12, 2025

Easy to make the reservation for the home appointment and very professional. Easy to make the reservation for the home appointment and very professional. Highly skilled and motivated. More

by laurieowens2009
Recommend Dealer
Yes
Employees Worked With
Nikki
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May 12, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We're glad the home appointment was easy to schedule and that you found our team professional, skilled, and motivated. We look forward to serving you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 12, 2025

Very quick and nice service The staff was respectful and helpful and my car was done on time More

by amarra.j.sanchez219
Recommend Dealer
Yes
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May 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your 5 star review! We appreciate your business and value your feedback. Glad we could get your services completed within a timely manner. We look forward to seeing your at your next service visit. All the best! Gerald Acevedo Service Manager Parks Hyundai

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