Parks Ford Hendersonville

The wait was 2 hours, but well worth it. There are fast food facilities within a 5-10 minute walk. The service attendants were friendly and very Ford savvy, and answered all my questions. This was my first food facilities within a 5-10 minute walk. The service attendants were friendly and very Ford savvy, and answered all my questions. This was my first F-150 service since buying it new from Four Season’s Ford. More

Very pleasant shopping experience, everything in the process was explained well, unfortunately didn’t find the truck in the price range I needed to trade on. Hopefully something will turn up. process was explained well, unfortunately didn’t find the truck in the price range I needed to trade on. Hopefully something will turn up. More

I made an appointment online and even though they were very busy, I was in and out for my oil change in under an hour. While they tried to follow the safety guidelines for the pandemic, there were custom very busy, I was in and out for my oil change in under an hour. While they tried to follow the safety guidelines for the pandemic, there were customers who walked in without wearing masks. I read the sign on the door about medical conditions causing someone to not be able to wear a mask, but what I've learned is that this is mental fear because people can breathe with the mask on. None of the maskless people stayed as they didn't have appointments, but I hope that if one ever is present for a longer time, that the Service Center would have a way to keep them on one side of the room away from the rest of the customers. The person who helped me at the counter was very helpful in explaining how their checking the car came out. More

Fast, efficient and friendly Quick Lane service. I can count on either Tim or Daniel to have my vehicles serviced properly. The entire team at Quick Lane deserves a hand. count on either Tim or Daniel to have my vehicles serviced properly. The entire team at Quick Lane deserves a hand. More

Wearing masks during an epidemic is important. They do not abide by mandates. The service department is inept. They sold me a lemon, a Ford Fiesta, and refused to work on the vehicle. not abide by mandates. The service department is inept. They sold me a lemon, a Ford Fiesta, and refused to work on the vehicle. More

I cannot put into words how grateful I am for the kind and compassionate care that I received from everyone! Thank you so much, really!! I was going through some major life events and they embraced me an and compassionate care that I received from everyone! Thank you so much, really!! I was going through some major life events and they embraced me and made everything so easy and stress-free when I needed it the most. Again thanks to everyone. You have a life-time customer! More

They always do a fantastic job in quick lane. I am very satisfied! I will continue to use them as long as I am in this area. satisfied! I will continue to use them as long as I am in this area. More

Could never get them to answer a simple question --- What dealer/documentation fees do you charge on car sales? "Had" to have my name, phone number, and address! Really?!?! A fee is a fee which would be t dealer/documentation fees do you charge on car sales? "Had" to have my name, phone number, and address! Really?!?! A fee is a fee which would be the same no matter who I am or where I live. It isn't a tax issue; dealers who charge these bogus fees can answer plainly, as other dealerships did when I asked them . I guess they were too embarrassed by the amount to mention it without a way to nag at me after they gave the answer. No problem in the end - - - we simply bought a luxury Ford from another dealer. More

Enjoyed working with Brooklyn! Although she's new in car sales I think she's doing a great job! She's learned a lot in her short time, and she will be an asset to your company! sales I think she's doing a great job! She's learned a lot in her short time, and she will be an asset to your company! More

As always Chris had my truck fixed up in record time. He is an asset to your company and should be recognized for his work is an asset to your company and should be recognized for his work More