Parks Ford Hendersonville

Friendly service department and they were all working hard to get vehicles serviced and back to the customers. The waiting area was comfortable and they had great coffee and hot chocolate to drink while hard to get vehicles serviced and back to the customers. The waiting area was comfortable and they had great coffee and hot chocolate to drink while waiting. More

Jonathan Lexow went out of his way to ensure we got the best service and price for the service we received. They checked the locks on my doors because of a recall I received. I couldn't be more pleased. best service and price for the service we received. They checked the locks on my doors because of a recall I received. I couldn't be more pleased. More

Brought car in for service walked to look at new vehicles while waiting . Meet BJ Thompson showed me a couple new cars was very accommodating, Smooth process BJ has called doing follow up to see how we like while waiting . Meet BJ Thompson showed me a couple new cars was very accommodating, Smooth process BJ has called doing follow up to see how we like new car. More

Had great experience with service department for recall on my ford explorer. Quick and easy check in. Car was ready when they said it would be. on my ford explorer. Quick and easy check in. Car was ready when they said it would be. More

Had the best experience purchasing a car. BJ Thompson was awesome and accommodating to what I was looking for . I was in and out in 2 hours. Easiest experience I have ever had. Everyone was so nice and I fel awesome and accommodating to what I was looking for . I was in and out in 2 hours. Easiest experience I have ever had. Everyone was so nice and I felt no pressure. I also had my vehicle serviced that day with the service dept and they are always reliable and easy to work with. I am so overly pleased. I highly recommend. More

The service department persevered regarding an optional item I wanted to install on my 2020 Ranger, i.e., a door keypad,,,,after three tries, Jonathan Lexow and a tech matched the right part to the vehicle item I wanted to install on my 2020 Ranger, i.e., a door keypad,,,,after three tries, Jonathan Lexow and a tech matched the right part to the vehicle and it works. More

HAD SERVICE WORK DONE.. COMPLETED IN A QUICK TIMELY MANNER. FRIENDLY STAFF. VERY SATIFIED WITH SERVICE. WOULD RECOMEND DEALERSHIP TO FAMILY AND FRIENDS. COMPLETELY SATISFIED WITH EXPERIENCE. MANNER. FRIENDLY STAFF. VERY SATIFIED WITH SERVICE. WOULD RECOMEND DEALERSHIP TO FAMILY AND FRIENDS. COMPLETELY SATISFIED WITH EXPERIENCE. More

Made and offer on a used truck. Got a text back that the price was firm. 3 seconds later got another text with a counter offer. After going back and forth and getting approved for their financing, was told price was firm. 3 seconds later got another text with a counter offer. After going back and forth and getting approved for their financing, was told if I didn't but the car at their price they were going to reduce the price on the internet the next morning to that price. What kind of logic is that? He said because they were an "honest" dealer if they offered it to me for that price they had to offer it to.everyone else at that price I told.him that was ridiculous and couldn't care less what they changed the price to because it's all supply and demand anyway. Then I looked on website and the price had need reduced by a different price between the original and what their offer to me was. So I pointed that out and the salesman said "yeah we use a third party to.price out vehicles" So right - an algorithm adjusts pricing based on supp!y and demand - not because you are an "honest" dealer. We were $400 apart on a deal and the salesman blew it up because he wanted to play games. Then he sent me a nasty text telling me I wasted HIS time! Very dishonest and unprofessional. More

Ory was such a pleasure to work with! He was attentive, listened well, and made us feel important. We enjoyed our buying experience and would recommend your dealership to others wholeheartedly. listened well, and made us feel important. We enjoyed our buying experience and would recommend your dealership to others wholeheartedly. More

Chris was awesome! He was very helpful and care about us through our travels up to NC and back. This experience was quick and easy! through our travels up to NC and back. This experience was quick and easy! More