Parks Ford Hendersonville
Hendersonville, NC
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Great I had a great experience at the dealership I dealt directly with the owners son along with sales manager Rick to purchased my new 250 Ford, this is my I had a great experience at the dealership I dealt directly with the owners son along with sales manager Rick to purchased my new 250 Ford, this is my third purchase from them. More
"Great Dealership" The people here treat you like family and are very attentive to your wants and needs. Would highly recommend them. Also nice to have a dealership so c The people here treat you like family and are very attentive to your wants and needs. Would highly recommend them. Also nice to have a dealership so close in town. More
Courteous and friendly service Great place to receive service needs. Manager treats customers with care and respect. No appointment needed but a call will make you aware of possible Great place to receive service needs. Manager treats customers with care and respect. No appointment needed but a call will make you aware of possible wait time. Highly recommend. More
Great service They were quick and friendly. They did the work and had me out of there quickly even though they were very busy. I will return to their when ever I ne They were quick and friendly. They did the work and had me out of there quickly even though they were very busy. I will return to their when ever I need to have something done. More
GM man turns to Ford Everyone at the dealership was friendly, professional, helpful and courteous. Now keep in mind I’ve always been a GM guy. Born and raised in Detroit I Everyone at the dealership was friendly, professional, helpful and courteous. Now keep in mind I’ve always been a GM guy. Born and raised in Detroit I know Ford’s reputation and I’ve never had anything bad to say about Ford, I just wasn’t into them. U til now. I can’t ever see myself owning another GM. After driving the F-150 FX4 supercrew V8, a Sierra feels like a wind up toy. In the dealership I was surprised how I was treated, like a person. Not a number, not a sale, not someone’s commission...a person. Even the general manager shook my hand and thanked me for purchasing. I have never had a more pleasurable experience at a dealership before. I’ve bought 13 vehicles thus far and I’m pretty set on shopping exclusively with Four Seasons Ford for future purchases. Thank you to everyone there and please keep up the good work. I will return More
Email to Mr. Willian Clay Ford Sent Mr. Ford an email about the terrific service and help that I received from Matthew Purcell and Kathy in the Service Dept. They are both true asse Sent Mr. Ford an email about the terrific service and help that I received from Matthew Purcell and Kathy in the Service Dept. They are both true assets to Four Seasons Ford. More
Not sure if I will be able to shop here again I came in to buy a Ford from the family plan. I was never really given the option as to how to get the plan or showing what the price would be if I di I came in to buy a Ford from the family plan. I was never really given the option as to how to get the plan or showing what the price would be if I did get the registered number. More
Easy Purchase, Paperwork Nightmare! I purchased a vehicle from Four Seasons last month, and was told that the paperwork would be handled by the dealership, and charged $583 for the conve I purchased a vehicle from Four Seasons last month, and was told that the paperwork would be handled by the dealership, and charged $583 for the convenience. A month has passed, and I have still not received my license plate. I called Four Seasons to ask about it, and was told that I need to send them my property tax receipt before they can move forward with the tag. Note that they waited until three days before the temporary tag expired to let me know this! I was out of state at the time that they called, and when I asked why they didn't let me know sooner, was simply told "I don't know" and no action was taken to resolve the matter. Nicole just told me I need to go to the tax office myself and take care of it. I'm confused about what my nearly 600 dollar payment was for at this point. I even requested an extension to my temporary tag, and was told that that is not legally possible, which is a bold-faced lie - the DMV site clearly states extensions are possible. I was warned about this dealership prior to purchasing, and I should have listened. Will definitely tell everyone I know to stay far away. More
Repair of my car Rick explain to me the problem and what they would do to fix it. I am very pleased with the results and the time frame in which it was ready for me. Rick explain to me the problem and what they would do to fix it. I am very pleased with the results and the time frame in which it was ready for me. More
Run don't walk away! I called today to see if a 2008 Chevrolet Silverado truck we saw on their website was still available and the sales person Brooke (sp?) told me it was I called today to see if a 2008 Chevrolet Silverado truck we saw on their website was still available and the sales person Brooke (sp?) told me it was and asked if we wanted to schedule a test drive. I told her my husband was trying to get off work early and we would drive up today if he was able to leave early. So she then asked my name and wanted my phone number. I gave her my name but told her I would call her if I needed to contact them and that she did not need my number (I hate to be harassed by sales people). So my husband was able to leave early and we drove up to the dealership an hour away to look at the truck. We arrived and parked and got out to look at the truck and finally someone asked if we needed help and we said yes. A sales person names Charles Thomas or Thomas Charles (I can't remember which) came over and let us look at it and asked if we wanted to test drive it. We did the required paperwork and took it for a test drive but cut it short because the air conditioning was not blowing cold air. We brought the truck back and parked it and drove our car down the the sales building and the salesman came out and we told him we were interested in buying the truck if they would fix the problem with the air conditioning and he said they would take care of that so we went in to talk to him about buying the truck. We wanted to trade in my car (2013 Hyundai Sonata) and finance the difference. They drove my car and then came back and offered us $4000 for my car. I had looked up the trade in value and they were off by $1500 so my husband said we were not interested in that deal and we stood up to leave. The salesperson kept on talking and we asked for the keys to our car and he kept on talking so we asked again for the keys to our car. The sales person walked towards the manager's office and kept talking but was getting rather ugly in his comments about us not wanting to sit and work on an offer. We want your best offer and will not sit and dicker. all afternoon. We finally asked for the keys to our car one last time and told him if he did not give them to us we would call the police. He gave us the keys finally and as we were getting in our car the sales person followed us outside and yelled for us to "never come back there again". We never said one ugly word to him all we did was ask for the keys to our car. Funny thing is we probably would have called them and seen if they could have increased the offer for our car. We would have accepted $5000. Now we will be looking elsewhere. So, in closing, I will say that if you want a high pressure, rude salesperson I highly recommend you visit this dealership. More