Parks Ford Hendersonville
Hendersonville, NC
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Good Job on oil change and annual inspection. Staff was very friendly and accommodating at quick lane. Nice waiting room too and plenty of space. very friendly and accommodating at quick lane. Nice waiting room too and plenty of space. More
Great experience as always! I purchased my Ford F-150 new in 2009 from the dealership and have always had it serviced by them. Jonathan and staff always treat me with respect and I purchased my Ford F-150 new in 2009 from the dealership and have always had it serviced by them. Jonathan and staff always treat me with respect and listen to my questions and concerns. It's always a great experience and I would recommend the dealership and the service department to anyone! Neal McKenney More
The frontline staff were wonderful. I worked with Jonathan to complete Warranty items which he expedited. Overall great experience and will be repeat customer! Nick n sales assisted us with location Jonathan to complete Warranty items which he expedited. Overall great experience and will be repeat customer! Nick n sales assisted us with location of our vehicle key after hours and followed up with us to assure we were taken care of. More
Outstanding service Daniel always goes all out to explain what service is needed and make sure the job is performed correctly . Last week I needed to replace the battery, Daniel always goes all out to explain what service is needed and make sure the job is performed correctly . Last week I needed to replace the battery, the battery in stock looked as it may have a problem . He ordered me a new one and gave me a ride home until the replacement arrived . More
Excellent Quick Lane Service Excellent consistent service from the Quick Lane Team - reasonable price and I know it will be done correctly. I have been going to the Four Seasons F Excellent consistent service from the Quick Lane Team - reasonable price and I know it will be done correctly. I have been going to the Four Seasons Ford Quick Lane for over six years. More
hole in intake eric is really good-took me in, took care of business.Good person to talk to-lots of information.My truck is fixed.Eric explained what happened and fi eric is really good-took me in, took care of business.Good person to talk to-lots of information.My truck is fixed.Eric explained what happened and fixed it. More
Friendly staff and great service This past experience was a good one. Had the truck serviced and they did a great job. Staff was very friendly, and I look forward to using them more This past experience was a good one. Had the truck serviced and they did a great job. Staff was very friendly, and I look forward to using them more in the future. Thanks!! More
Quick service and good customer service. I was just there for my annual inspection, but done promptly. Answered my additional questions. I would recommend and return. for my annual inspection, but done promptly. Answered my additional questions. I would recommend and return. More
Terrible ownership and management.Quick Lane forgot to tighten the oil filter during an oil change and it caused all the oil to leak out and the motor locked up. I had to have the motor replaced.The Servi tighten the oil filter during an oil change and it caused all the oil to leak out and the motor locked up. I had to have the motor replaced.The Service Department manager was helpful and friendly but it took over a month to get my truck back and I never heard anything from the management.You would think with such a major issue like this someone would call and apologize but apparently the ownership doesn’t care about customer service. More
Great Sales and I have searched for the perfect car for my granddaughter and saw a description for a good car. When I arrived, It was sold, But a salesperson came gal I have searched for the perfect car for my granddaughter and saw a description for a good car. When I arrived, It was sold, But a salesperson came galloping up on the chariot and stropped me from leaving with his great personality and sidekick. They pointed out a better car. Josh and Garrett did a wonderful and professional presentation about the "whys" of this vehicle and convinced me to give it a try..I later returning with my wife and Josh did a great job selling her on the vehicle and we bought it. Not my usual dealer, but Josh and Garrett did such a good job I will come back. Good Crew and it was a great experience. More