Parks Chevrolet Spartanburg

Professional and quick service. Everyone was very friendly and courteous. I will certainly be back. Everyone was very friendly and courteous. I will certainly be back. More

Bought a used 2021 4Runner there in February and a service plan. Took it in for an oil change last week. Even though I had an appointment, it took 3 hours plus to return the car to me. First, they sai service plan. Took it in for an oil change last week. Even though I had an appointment, it took 3 hours plus to return the car to me. First, they said they got the wrong filter. After having my appointment confirmed 3 times, by phone call, email, and text, where the vehicle was specifically mentioned, they waited until I arrived to order the filter? Then, as I was talking with the service tech I asked that the info center message be reset. It wasn't. I asked to have it done. They sent out a dirty little kid to do it. He scrambled around in my car complaining how this was complicated and hard to do. When he finished, it still gave me the message, but the tech said it would take a bit to reset. It's still not reset. There is a bolt underneath in the rock guard missing, and another one that is cross threaded. Sloppy, incomplete, unsatisfactory service. And the Service Manager called me 2 business later, because during my long wait I complained and asked to speak to him. I was in a meeting and missed the call. I called back, left a message to please try again. Haven't heard back from him. I am totally disappointed and regretting that I spent my money in this dealership. More

Great experience with Parks! Deal was basically done before I got there! I felt like it was a fair deal. Deal was basically done before I got there! I felt like it was a fair deal. More

Everything was simple and prefect. I never felt pressure or being rushed. A great experience. I never felt pressure or being rushed. A great experience. More

Great team, friendly people and really were quick with getting my paperwork completed. Would shop here again getting my paperwork completed. Would shop here again More

Service was prompt and the technician was friendly. Alway great service when I visit the dealership. Alway great service when I visit the dealership. More

I don't know why it took over 2 hours to do a oil change and nobody said why it took so long and no apologies? and nobody said why it took so long and no apologies? More

The worst place ever to take your car. Service Reps were rude and would never notify you on the updates about your car and never answer the phone. They just give you the run a round all th Service Reps were rude and would never notify you on the updates about your car and never answer the phone. They just give you the run a round all the time. They put you on hold and you stay on hold until it finally hangs up. I've had my car in there since the end of May and now it's almost July and still isn't repaired. I had to pick it up in the same condition I brought it in. Except I'm out $500 and a month of time that a professional could have repaired. Lesson learned. Dealerships are the most crooked people besides lawyers. More

I have been using this dealership for 30 yrs and I think that says enough! that says enough! More

Landon did a great job getting our vehicle serviced. I appreciate his professionalism and friendly attitude. I appreciate his professionalism and friendly attitude. More