Parks Chevrolet Charlotte

John came over and introduced himself and told us he was there to make us the best deal on a new 2021 Chevrolet. Let me say, He done just that. After Leaving City Chevrolet over a 250.00 difference and aft there to make us the best deal on a new 2021 Chevrolet. Let me say, He done just that. After Leaving City Chevrolet over a 250.00 difference and after arriving at Parks Chevrolet the experience was very pleasent. Our sales person Isaih was very knowledgeable and friendly. The finance manager was so helpful in securing our payment desired. I just can’t say enough good things about these folks. After a bad experience at City Chevrolet these great guys at Parks Chevrolet delivered 5?star service and a great price on the 2021 Blazer RS. We are definitely Parks Chevrolet customers for life !!! PS: Thank You John for lunch ! More

I purchased a 2020 Trail Boss on 03/21/2020 from Parks Chevrolet Charlotte. On July 31st, I was operating the truck and the transmission failed. I immediately had it towed to the closest dealership which Chevrolet Charlotte. On July 31st, I was operating the truck and the transmission failed. I immediately had it towed to the closest dealership which is in Rockingham, NC. The service department there contacted me and let me know that they had diagnosed the issue and that the valve body in the transmission needed to be replaced. They also let me know that the part was on a hard back order with no ETA. I called the Parks Chevrolet Saleman on August 11th and he let me know that he left a note on the service managers desk to call me. I hadn’t received a call by August 14th so I reached out to the General Manager. He communicated that he would look into it and that he would be in touch soon. I reached out to him on the 21st after I hadn’t received a call back. He didn’t answer so I left him a voicemail and emailed him. He responded that he would be in touch later that day. He didn’t call but his service manager did. The service manager called me back on the 24th and said that he had spoken to the regional rep and that there are parts available and that Rockingham just needed to request the part. This was completely untrue. My truck sat at the dealership inoperable from 7/31/2020 to 9/24/2020. In my opinion Parks Chevrolet Charlotte is more concerned with selling vehicles than standing behind them. Not one person from Parks Chevrolet took ownership of the problem or tried to do everything in their power to help. More

Service repeatedly delayed, with excuses. When done, service was done well. I have now discovered personal items missing from my truck. Never again at Parks! service was done well. I have now discovered personal items missing from my truck. Never again at Parks! More

Worst experience. HORRIBLE customer service. No inventory. I was told the specific vehicle we wanted to buy was on the lot. I confirmed this again and made an appointment due to covid -19 as I was inventory. I was told the specific vehicle we wanted to buy was on the lot. I confirmed this again and made an appointment due to covid -19 as I was told that’s the protocol they were following. Upon arriving for our “appointment” that my husband took off of work to attend, we were told the vehicle was NOT on the lot and was still in Kernersville being driven by the GM’s wife. We were told we actually probably didn’t want that vehicle because she was driving it and it has about 3k miles on it. I do not appreciate being lied to. Do not trust or do business with Parks. More

Just relocated to area and after contacting Trevon Williams in the new car sales he was wonderful from start to finish highly recommend this dealer and Trevon Williams in the new car sales he was wonderful from start to finish highly recommend this dealer and Trevon More

Park Chevrolet is so blessed to have Xavier Hamilton Date 29, 2020 I am Barbara Staton Johnson. I want to tell the entire world about my experiences at Parks Chevrolet in Huntersville, North Caroli Date 29, 2020 I am Barbara Staton Johnson. I want to tell the entire world about my experiences at Parks Chevrolet in Huntersville, North Carolina. I was currently driving a 2015 VW Passat. I had owned VW since I first had driver’s license, which is over 40years. I thought that I could go to Volkswagen of Huntersville and be treated as though I was family; needless to say the sales person I met with was (Marlon Morris) who was very friendly. He talked about getting me out of the car and getting me into a 2019 Volkswagen which made me very excited. The finance manager told me; he is the one to get me approved. Neither Marlon Morris nor the Finance manager ever gave me a follow up phone call. I have never heard from Marlon Morris even after leaving a message for him to return a phone call, nor the finance manager. I am so grateful that things have a way of working out for the best. Now I am the proud owner of a Chevrolet 2020 Malibu LS. I want you to see the names in light PARKS CHEVROLET HUNTERSVILLE NC On January 23, 2020 a friend of mind gave Xavier Hamilton (Sales and Leasing Consultant) of Parks Chevrolet of Huntersville NC my phone number immediately I received a phone from Mr. Hamilton introducing himself to me and looking forward to meeting with me that day. Upon arrival Mr. Hamilton, recognized me and met me at the front door. Immediately took me in side and became speaking with me about the cars that like and what was available. He did not hesitate when I asked for a tour of the cars on the lot. Unlike; the previous dealership I was not given that same opportunity. I already knew if not a sale that day I will find Mr. Hamilton no matter and trust him to take care of me as a Sales and Leasing Consultant. When I say, never has a Salesperson (Xavier Hamilton) ever been so thorough and so professional in how he conducted every step of the process in making me a satisfied customer. Mr. Hamilton provided me with detailed information about what was next. Once, I picked out 2020 Malibu LS. Mr. Hamilton then introduced me to his Finance Manager- Terrell King when I tell you that this man Mr. King know how to make things happen and is willing to do what it take with great honesty and integrity... Mr. King is willing to go the extra mile for the person that is in front of him. He is so appreciated by me. Once my purchase was completed Mr. Xavier Hamilton took his time to educate me on how to operate the entire car, including the tires. I have never purchase a car and was told how it worked, (always given a manual to figure it out). Since, my purchase Mr. Xavier Hamilton has been available to answer any questions. Thank you so much Mr. Hamilton. These words are not enough to express the gratitude I have for Mr. Xavier Hamilton. My experience with PARKS CHEVROLET OF HUNTERSVILLE NC brings tears to my eyes because of the entire staff really cared about me. My cars from now own will be purchased with PARKS CHEVROLET OF HUNTERSVILLE NC. I am speaking loud that this is the place to go for a car and to be treated with respect and integrity. PARKS CHEVROLET OF HUNTERSVILLE NC     More

My Parks Chevrolet I had a great buying experience with Taylor Kuhill at Parks Chevrolet in Charlotte when I bought my new Trax. The whole process was completely easy . I had a great buying experience with Taylor Kuhill at Parks Chevrolet in Charlotte when I bought my new Trax. The whole process was completely easy . More

No follow up I contacted a Sales Rep on Thurday about getting a ballpark trade in value on my vehicle. She requested that I send photos and VIN# and miles. I tried I contacted a Sales Rep on Thurday about getting a ballpark trade in value on my vehicle. She requested that I send photos and VIN# and miles. I tried contacting Friday but no response. It is now Saturday afternoon and I have yet to hear anything. More

Great people but will try to rip you off Called five times before someone answered the phone. Service and people were good, however, when it came to talking prices Patrick brought out somethi Called five times before someone answered the phone. Service and people were good, however, when it came to talking prices Patrick brought out something like a four square sheet no VIN number nor did I see any of my personal information. BOA doesn't work with this dealership so I would have taken longer for me to get my car. Could afford and would have brought the car if he didn't give me a handwritten sheet for the price of the car rather than a printed sheet like all other dealers. Both employers were professional just didn't feel like they wanted to do business with me. More

Got it done Corey was awesome. He worked it out for me and my husband. Im enjoying my 2018 Chevy Malibu. I will be dealing with them in the future. Thanks Corey! Corey was awesome. He worked it out for me and my husband. Im enjoying my 2018 Chevy Malibu. I will be dealing with them in the future. Thanks Corey!!! More