Parks Buick GMC Kernersville

Fast and Friendly My husband and I were pulling off in our new truck in under an hour. This was our second purchase from vestal in Kernersville and where we will go for My husband and I were pulling off in our new truck in under an hour. This was our second purchase from vestal in Kernersville and where we will go for our Next purchase!!! Outstanding Group of people and I couldn't ask for better Service!!! More

Disorganized I purchased my truck on a Saturday. I noticed 3 pieces of plastic trim were damaged, and received a “we owe” letter. My salesman called me on the foll I purchased my truck on a Saturday. I noticed 3 pieces of plastic trim were damaged, and received a “we owe” letter. My salesman called me on the following Monday and told me that I could bring my truck in on Thursday at 0900 to have it fixed. I made the 30 minute drive to the dealership and arrived just before 9. When I arrived in the service area I was told by the service rep that they were aware of my repairs. About 15 minutes later the same service rep came to me in the waiting area and told me they did not have the parts. I asked why they told me to be there for repair if they didn’t have the parts. They told me that they would give me something else to drive...... if I left my truck with them until Monday. Uh, no. After playing phone tag on Monday with service and parts, they still did not have them. I finally spoke with the service manager who told me he would find out what was going on. After waiting for a call back, I called again just before 5. I was told the parts should be in first thing Tuesday morning, and was called and told they finally were there. My wife took my truck for repairs. When she got there they still didn’t have all three parts!!! The service manager eventually took the part off of his personal demo truck to put on mine. The only reason I gave 2 stars is the work appears to have been done well. I was very impressed with our sales experience. Our experience with service ensures I will not go there for any further service or repairs, not even the freebies I was given. More

Great Experience! Everyone at this dealership was very nice to work with. Luigi in financing was awesome! I would recommend this dealership. They brought in a vehicle f Everyone at this dealership was very nice to work with. Luigi in financing was awesome! I would recommend this dealership. They brought in a vehicle for us from another dealership to ensure we got the exact vehicle we were looking for. More

Great deal at affordable prices It was a negotiation experience between salesman and me. Both coming together to get the right price for my GMC DENALI pickup with the right color It was a negotiation experience between salesman and me. Both coming together to get the right price for my GMC DENALI pickup with the right color More

Excellent customer service! Susan took great care of me when my car needed repairs. Quality of work was amazing and when I picked up my car it looked brand new!!! I would recom Susan took great care of me when my car needed repairs. Quality of work was amazing and when I picked up my car it looked brand new!!! I would recommend them to everyone. Thanks for everything. More

Best Car Service in KERNERSVILLE, NC Vestal Goodwrench always performs excellent service for both my vehicles: INFINITI M37 and ACURA MDX ADVANCE. I highly recommend this trusted company Vestal Goodwrench always performs excellent service for both my vehicles: INFINITI M37 and ACURA MDX ADVANCE. I highly recommend this trusted company. They truly care for the Customer. More

Great service, friendly staff. Regular service and new set of tires. Quick service and very attentive staff, highly recommend the service department for any automotive needs that y Regular service and new set of tires. Quick service and very attentive staff, highly recommend the service department for any automotive needs that you have. More

Professional courteous service Professional courteous service is alive and well at Vestal Buick GMC. Beginning with Tia, then to Ira and last but not least Bob The dealership made Professional courteous service is alive and well at Vestal Buick GMC. Beginning with Tia, then to Ira and last but not least Bob The dealership made the process easy. Quick and clear communication both in person and via e-mail. No games. Final price was exactly as negotiated (no last-minute surprises). I hope the vehicle turns out to be as outstanding. More

Great job Vestal Very professional very courteous, everyone does a great job. I would recommend, and have recommended Vestal to anyone who desires a great service and Very professional very courteous, everyone does a great job. I would recommend, and have recommended Vestal to anyone who desires a great service and a great product from a very courteous and knowledgeable staff More

Highly Recommend I was treated very professionally with great service and communication throughout the process. Tyler in the service department is a real pro and made I was treated very professionally with great service and communication throughout the process. Tyler in the service department is a real pro and made sure I was kept informed every step of the repair. More