Parks Buick GMC Greenville - Service Center

Prompt appointment time, service completed very timely and with great customer service. Very knowledgeable team members. and with great customer service. Very knowledgeable team members. More

.to start with I made 3 calls into the service center and each time no one answered the phone and all mail boxes were full. We made the appointment on line. My pigtail for trailer lights is not working an each time no one answered the phone and all mail boxes were full. We made the appointment on line. My pigtail for trailer lights is not working and all that was done was change a blown fuse which I had just changed. The lights still do not work. They suggested that I check the trailer itself but 2 other people use this same trailer and have no problem with the lights. I am very disappointed that a blown fuse was found and they just assumed that was the problem. I was charged for that work, why is this not covered under warranty with this being part of the factory tow package. More

Richard in service did a great job installing a chip in my new envision. Good people, good dealership my new envision. Good people, good dealership More

They always get me taken care of whether it’s normal maintenance or something bigger. The staff to include the pickup/drop off driver is awesome to work with! maintenance or something bigger. The staff to include the pickup/drop off driver is awesome to work with! More

The service department did poor work on my vehicle and then did not take responsibility. I will not return. then did not take responsibility. I will not return. More

Been bringing my Acadia here for almost 5 years. Dave always makes sure I’m taken care of! Dave always makes sure I’m taken care of! More

Prompt and courteous service. Explained thoroughly the problems and the initial estimate of cost of repairs turned out to be accurate. Honest and straight forward. Explained thoroughly the problems and the initial estimate of cost of repairs turned out to be accurate. Honest and straight forward. More

Late Friday afternoon, Ryan Dunlop worked with me to resolve an unexpected tire issue. Ryan listened to my need. He was patient with my questions and concerns. This was moving into a holiday weekend! resolve an unexpected tire issue. Ryan listened to my need. He was patient with my questions and concerns. This was moving into a holiday weekend! He researched a set of new tires for my car and had within minutes had 3 options for my consideration. After answering a few more of my questions, Ryan ordered the Michelin set quickly and had them installed as soon as they were available. For my convenience, Ryan also arranged an oil change and new filters at the same time. Customer Service Plus ! More

My appointment was for 8:06 am for a simple oil change but the car was not ready until almost 11 am. I called around 9:30 to the service dept and the main number with no answer. but the car was not ready until almost 11 am. I called around 9:30 to the service dept and the main number with no answer. More

All the people there are extremely helpful,and very nice. Ashley and Tyler in the parts area were wonderful. Ashley and Tyler in the parts area were wonderful. More