Parks Buick GMC Greenville - Service Center

Parks service department has always been good to work with. They take the time to understand what I want done and make recommendations based on the vehicles mileage and condition. with. They take the time to understand what I want done and make recommendations based on the vehicles mileage and condition. More

Very good at explaining everything about my truck, let me know everything I need to do for my service, good people know everything I need to do for my service, good people More

More expensive since last 5 years but I like the new renovation. Jonathan is always very helpful. renovation. Jonathan is always very helpful. More

Very friendly and easy to work with. Greeted right away upon arrival, checked out a couple of other items with my truck that were not apart of the original reason for stopping by. Very h Greeted right away upon arrival, checked out a couple of other items with my truck that were not apart of the original reason for stopping by. Very happy with Parks Buick GMC Service. More

Dent contractor very good. Parks has no follow up, call backs or updates. Frustrating to have to be calling and stopping by just to get info. Asked for a refund on a service go Parks has no follow up, call backs or updates. Frustrating to have to be calling and stopping by just to get info. Asked for a refund on a service gone bad and still waiting for my check. Caution! More

It was a great experience! Everything went smoothly and it was completed in a timely manner. Everything went smoothly and it was completed in a timely manner. More

Service here is always good but this time the pickup process was especially frustrating and unprofessional. When I arrived to pick up my car one service manager was discussing an engine replacement with process was especially frustrating and unprofessional. When I arrived to pick up my car one service manager was discussing an engine replacement with a customer. Another service manager was standing there listening in. A third was staring at her computer screen. They all saw me, but no one made a move for almost five minutes to see what I needed. Not exactly what I would call "customer focused." More

Richard was a great service contact in service. He was great at keeping me posted on the service of my 2020 Encore GX. Unfortunately Parks has a “Miscellaneous” fee of $15 for every service i He was great at keeping me posted on the service of my 2020 Encore GX. Unfortunately Parks has a “Miscellaneous” fee of $15 for every service invoice. Frankly this is a garbage fee which is not advertised in the quotes for service. As an owner of 2 late model Buicks I will take my service elsewhere. This is a fee that has no justification and puts service folks and cashiers in a terrible position of trying to explain the unexplainable. Leadership of Parks need to own this and drop it! More

I think the service was excellent and they answered my question about my Silverado thanks 👍🏽 question about my Silverado thanks 👍🏽 More

Ryan was my service writer and did a great job keeping me up to date on what was going on with my truck. It had been a while since I had been to Parks and the improvements with the service department have up to date on what was going on with my truck. It had been a while since I had been to Parks and the improvements with the service department have improved the customer experience. More