Parks Buick GMC Greenville

Wayne Brock was helpful for both of our vehicle purchases. Always a pleasure to work with him! purchases. Always a pleasure to work with him! More

Took 2015 GMC Canyon in for Safety Recall N202325410. Recall states service will be performed for you at NO CHARGE. The power steering has a short and stops working while driving. Have had multiple incid Recall states service will be performed for you at NO CHARGE. The power steering has a short and stops working while driving. Have had multiple incidents. Very Dangerous!! The recall is to repair this short. Parks service department first said they changed the vehicle programming to not allow the power steering to start back working once steering assist is lost. WHAT??? I mentioned to multiple incidents where the steering stopped working. After reassessing the situation he came back with a surcharge to extort $475.00 for the recall repair. I called GM customer service for assistance. The rep said she would reach out to Parks and get me an answer. Parks will not talk to them nor call the GM customer service back according to the GM customer service rep. What a bunch of scammers. EVERYONE should stay far far away from this place! AGAIN, the recall states "This service will be performed for you at NO CHARGE" Not a surcharge of $475.00! There is no fine print anywhere on this document that states ANY EXCEPTION to performed for you at NO CHARGE! To be a loyal GMC customer and have owned a 2007 Sierra Denali, a 2016 HD Denali, and this 2015 Canyon SLT is like a slap in the face. Looks like its time for a Toyota! Do not go to these scammers for ANYTHING!!! You will be VERY DISAPPOINTED!!!!!!!!!!! Also asked for a letter stating why Safety Recall was not performed unless the $475.00 surcharge was paid so if the non repaired recall causes an accident, we can sue the xxxx out of them was refused! More

They financed our payoff into our loan and the pay off was $500 less and they won’t give us back the difference since they waited 2 weeks and got the actual payoff and sent that amount. was $500 less and they won’t give us back the difference since they waited 2 weeks and got the actual payoff and sent that amount. More

Ed Shockley was an amazing help to my family, he made the car buying experience very dimension’s le and easy. I would definitely come here again. car buying experience very dimension’s le and easy. I would definitely come here again. More

I just Love my new truck. And the experience that I had at GMC of Greenville .Anna was by far the best sales rep that I have ever meet. She was very knowledgeable of all the trucks that I test drove and wa at GMC of Greenville .Anna was by far the best sales rep that I have ever meet. She was very knowledgeable of all the trucks that I test drove and was not pushy in anyway. My wife and I are very pleased with our purchase. The entire team was great. They even filled up my truck and detailed it while we finishing up the paperwork! Anna and the staff went above and beyond our expectations on the whole car buying experience. A big thank you to gmc of Greenville! More

Nina was very knowledgeable - answered all questions we had - very easy to talk too - she is what is called a “people person”. had - very easy to talk too - she is what is called a “people person”. More

Our sales person at parks was very helpful .Mike was on top of what was going on . would recommend this Dealership and Mike Koenig . top of what was going on . would recommend this Dealership and Mike Koenig . More

Total liars!! I called them one hour before arriving to be sure the vehicle was still available and was told it was. It had been sold when I got there to test drive. Their "Parks Promise" is bull dung. be sure the vehicle was still available and was told it was. It had been sold when I got there to test drive. Their "Parks Promise" is bull dung. The poor on the lot salesman could not help this, but the people answering the phone and speaking with potential buyers need to get their crap together! More

The people at Parks are friendly and courteous. Nina goes out of her way to find the perfect car for us. out of her way to find the perfect car for us. More

The car I bought has been nothing but problems since I left parks and needs a ton of work. They even supposedly fixed it a few days after the sale but later I found a note in the car with all of the other left parks and needs a ton of work. They even supposedly fixed it a few days after the sale but later I found a note in the car with all of the other things needed. I feel they don’t really inspect the cars before they put them out for sale More