Parks Buick GMC Greenville

.to start with I made 3 calls into the service center and each time no one answered the phone and all mail boxes were full. We made the appointment on line. My pigtail for trailer lights is not working an each time no one answered the phone and all mail boxes were full. We made the appointment on line. My pigtail for trailer lights is not working and all that was done was change a blown fuse which I had just changed. The lights still do not work. They suggested that I check the trailer itself but 2 other people use this same trailer and have no problem with the lights. I am very disappointed that a blown fuse was found and they just assumed that was the problem. I was charged for that work, why is this not covered under warranty with this being part of the factory tow package. More

Every time I’ve mad an appointment for service it some how gets messed up or I’m told I can’t wait for my vehicle how gets messed up or I’m told I can’t wait for my vehicle More

Chris was great to work with. He listened and made sure I had an answer. He listened and made sure I had an answer. More

Richard in service did a great job installing a chip in my new envision. Good people, good dealership my new envision. Good people, good dealership More

Prompt appointment time, service completed very timely and with great customer service. Very knowledgeable team members. and with great customer service. Very knowledgeable team members. More

I purchased a used truck from this dealership and the Appointment was set for the following day with plenty of time for the truck to be detailed and staged for my arrival. Not only was the truck not rea Appointment was set for the following day with plenty of time for the truck to be detailed and staged for my arrival. Not only was the truck not ready but still filthy. The factory recalls were not performed and owners manuals were not in the glove box. More

They always get me taken care of whether it’s normal maintenance or something bigger. The staff to include the pickup/drop off driver is awesome to work with! maintenance or something bigger. The staff to include the pickup/drop off driver is awesome to work with! More

The service department did poor work on my vehicle and then did not take responsibility. I will not return. then did not take responsibility. I will not return. More

Been bringing my Acadia here for almost 5 years. Dave always makes sure I’m taken care of! Dave always makes sure I’m taken care of! More

Prompt and courteous service. Explained thoroughly the problems and the initial estimate of cost of repairs turned out to be accurate. Honest and straight forward. Explained thoroughly the problems and the initial estimate of cost of repairs turned out to be accurate. Honest and straight forward. More