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Parks Acura

Roanoke, VA

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124 Reviews

2032 Peters Creek Rd.

Roanoke, VA

24017

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Showing 124 reviews

November 13, 2020

Craig always takes good care of us and both of our Audis. Bill Call is always ready to help as well. We will be back! More

by frednbeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig M., Bill Call
November 12, 2020

Craig, Jason, and the service team consistently exceed expectations in their knowledge, customer focus, and professional communication. We have trusted Duncan Audi for over 15 yrs More

by Sclements11
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Call
November 12, 2020

Easy to schedule an appointment. Very nice work areas in the showroom. Craig and Jason are friendly and through. Great Service, in and out fast! More

by Stephen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Call
November 07, 2020

Does a great job with service - very friendly and allow me to use office of whatever to get work done while I’m waiting - thank you More

by Steve.bowery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynwood Creel
September 30, 2020

This was a very unpleasant experience. This is the only dealership I have been to that has tried to take my temperature during Covid and force me to sit through a presentation before they would let me test More

by Tilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Evan
October 01, 2019

Excellent customer service! I bought a new Acura TLX in October 2017. Jason Fink was very helpful and provided excellent customer service. He answered all of my questions and e More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fink, Rodney Anthony
September 18, 2019

Highly recommend I have owned an Acura TL 2001, 2007 and an Acura MDX 2010. Excellent sales service from Bill Call! The service department keeps me coming back!! Thank More

by Kitten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Welter , Lynwood Creel, Bill Call
August 06, 2019

Great Service Experience! I always have a great service experience when I bring in my 2015 Smart Car for routine service at Duncan Acura. Rodney Anthony is tops in checking yo More

by smartlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Anthony
July 20, 2019

Bought a used car that had to be returned within 30 minutes Bought our daughter a used car there, her 1st car. Test drove it twice on Saturday and bought it on Monday. Didn’t get 8 miles from the dealership w More

by neataquarius
Customer Service
Recommend Dealer
No
Employees Worked With
Bill Call
May 19, 2019

Consistently excellent service experience! Routine vehicle maintenance is always a nuisance; however, the Duncan Acura service department has made the experience as convenient as possible. My s More

by Alexthepretzel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney in service. Russell in service