Parker Toyota

Dishonest, Waste of time, Shady DISHONEST, WASTE OF TIME, SKETCHY, SHADY...and the list goes on. First, if you see a car there you may want to check out, you better have 4 to 6 hours DISHONEST, WASTE OF TIME, SKETCHY, SHADY...and the list goes on. First, if you see a car there you may want to check out, you better have 4 to 6 hours and expect to pay double for something that will not be a sound, reliable vehicle. Second, don't expect an honest amount for your trade. And third, watch closely when they start throwing around numbers, they don't add up and they will steal from you. And fourth, be careful when they sell you a warranty, you won't get what you pay for or what they're telling you your getting. And lastly, they actually advised us to take our current vehicle, our trade, back to our current lender and turn it in for repossession. As I understand, this is highly illegal for them to advise this. DO NOT DO BUSSINESS WITH PARKER TOYOTA!!! More

Parker Toyota After researching online inventories of Rav4's in the Spokane Valley, I drove from Montana to make a purchase. I specifically picked out 4 or 5 vehicl After researching online inventories of Rav4's in the Spokane Valley, I drove from Montana to make a purchase. I specifically picked out 4 or 5 vehicle's to look at and drive. You won't be disappointment shopping at Parker Toyota. This was my first stop of the day. Mike Austin showed me the Rav4 I had picked out online. Took the test drive, had my vehicle appraised but then left to shop a few other dealers. Guess what, I ended up back at Parker Toyota. I explained to Mark "Coach" Halverson that our deal was very close and I would like to make the purchase. He really went to bat (no pun intended "Coach" ) and worked out a deal with the management. Wow, deal completed and Kyle Hephner made the paperwork a cinch, Thanks Kyle! The "Coach" then filled up the gas tank of my new RAV4, gave a ROSE to my sister and I before we headed back to Montana. I really have nothing bad to say about this suv purchase. You all made it a pleasurable experience. I just wish I wouldn't have left your lot in the first place. Great Auto Dealership 5 star all the way! More

New car purches They keep coming back wit the wrong information don't buy from they had the wrong pay off and the wrong intrest rates they were wrong to may time They keep coming back wit the wrong information don't buy from they had the wrong pay off and the wrong intrest rates they were wrong to may time More

Lies Lies Lies I went to Parker Toyota in CDA, Idaho a little over a week ago. When I first got there, my salesman, Duane, was helpful and friendly enough, but it wa I went to Parker Toyota in CDA, Idaho a little over a week ago. When I first got there, my salesman, Duane, was helpful and friendly enough, but it was obvious he just wanted to get me into a car and get me to leave. I picked a car that I liked, a Pontiac Vibe. I made it clear to Duane that I didn't have much of a down payment, as I am single and I pay all of my own bills. He managed to leech some money out of me, and I told him that I could pay the other half of the down payment on May 8th. he said that was perfectly okay, but that I would have to leave a hold check at the dealership, but to date it for May 8th. I did that and left my check and drove my new car home, thinking that my experience had been pretty good and the reviews I'd read on the web weren't true. Boy, was I wrong. The VERY next day, they cashed my check. The money they took was my rent money, and when I called to ask for it back, they said I would have to give them ANOTHER check to hold until the 8th. I said I didn't trust them after the stunt they had pulled with my first check, and that if they would send my money back to me so I could pay my rent, I would gladly send them a check for the rest of my down payment on May 8th. The account person, Sonia, transferred me to Julie, who I'm guessing was her boss. Julie told me the same thing, I can't have my rent money back unless I give them a second check for the down payment. I made it very clear that I had every intention of paying the rest of my down payment, but I did not feel comfortable letting them have a check before the 8th because they had screwed me over the first time. Julie got extremely rude to me and told me I flat out could not have my money back. These people are slimy salespeople that have absolutely no care for the happiness and wellbeing of their customers. They broke my trust, stole my rent money and now I can't pay my rent on the 1st. If you value your bank account and you want to buy a car from a dealership that you can trust, DO NOT GO TO PARKER TOYOTA. They will lie to take your money and they won't care about what happens to you in the aftermath. More

My experience with Parker Toyota was excellent. I was shopping around for a new RAV4, they helped me find the perfect one at a great price. I thought their salesman Mark was very professional and made it shopping around for a new RAV4, they helped me find the perfect one at a great price. I thought their salesman Mark was very professional and made it an enjoyable buying experience me. I didn't feel pressured at all. I love the Toyota Care and the follow up service they provided after the purchase was great. I am recommending my friends and family to go there if they are looking for a new vehicle. -Jen C. More

I just baught my second Rav4 from Parker and once again was impressed with my entire experience. I love my new vehicle and will recommend all my friends to buy from them. was impressed with my entire experience. I love my new vehicle and will recommend all my friends to buy from them. More

I have been buying things for fifty years, and never had anything to compare to Parker Toyota........... I did purchase a new truck there ...... and after my sales man told me it would be a couple of days anything to compare to Parker Toyota........... I did purchase a new truck there ...... and after my sales man told me it would be a couple of days before they could get my truck from Montana......... it was two weeks and I called back down......... my sales person was out, but a lady in the office told me my truck was in Texas and would be a while......... another week and my sales man contacts me and says he had been leaving messages at the wrong number........ just a human mistake....... almost every contact made with Parker was made by me........ when we finally do get the vehicle and I give them thirty five thousand dollars my sales man ask me to fill out the service evaluation and he bought or at least gave me a toyota cap........... I let him fill out the best answer in all categorys....... and I drove my truck home. about a month later I receive a quarry...........I thought it was from toyota company not Parker.......... so I simply told them what happened........... I heard nothing........... but when I went back to parker toyota........ the sales man come running accross the parking area and was mad.... said I ruined his life and he wished I had bought a Ford............ he then called me a low life, and understood why my girl friend did not like me...... and other not very nice things......... I ask him if I had told any one a lie about him and he said no, but he had bought me a cap....... and I should have given him a better report............. At first I felt sorry for this guy...................and did not want to say anything to any one............... but I am now looking at buying another vehicle............. and even though I have driven toyota for many years............. I am looking at dodge or ford............ I am ashamed to go back to parker.............. great service department.............. but my sales man did not act like their was anyone called Parker connected with his dealership............. I received letters of appreciation from other dealers I had visited, but did not buy............... but never any communication from parker (other than service) since the purchase....... I recieved a phone call from some one their that told me they did not have an address for me........... and had been looking for me............ and following that call received a brown envelope with a bunch of miscellaneous papers, but nothing after that.... More

My wife and I worked with Paul Spraetz. Typical car dealership back and forth games. We finally reached an agreement and despite our Excellent credit we were told we'd have to wait for Toyota approval dealership back and forth games. We finally reached an agreement and despite our Excellent credit we were told we'd have to wait for Toyota approval because we were rolling negative equity into our new Prius lease and nobody was present at Toyota Financial because of the holiday weekend. What a disappointment! This is one of the biggest sales of the year and Toyota Financial isn't appropriately staffed?!? The part that bothers me: Paul Spraetz never took accountability for writing a deal that he knew couldn't/wouldn't be approved. Paul Spraetz knew about our negative equity from the very beginning (we wouldn't have so much negative equity if Parker Toyota would not low-ball trade-ins!). Paul Spraetz never said he was sorry and then got angry with us when we were obviously disappointed after wasting the bulk of our holiday weekend. Parker Toyota is just like any other car dealership! Games, nonsense, and double-talk. We trusted Paul Spraetz, but obviously we should have been more careful where we placed our trust because he didn't deserve it! More

Prices are not competitive. Typical Sales person run around. Not knowledgeable about products and selection is not great. car dealers are notorious for poor satisfaction ratings but in a small town I around. Not knowledgeable about products and selection is not great. car dealers are notorious for poor satisfaction ratings but in a small town I would think we could do better. I will buy elsewhere in the future and have. The not too far away dealer was easy and cost savings was well worth the drive. Facility was not as fancy and I have never seen a commercial with a dog from the other dealer. I guess that adds to the costs. Really hope they can do better. I like are small town businesses and try to support whenever possible. Straight up dealings next time guys! Good luck to Parker. More

I bought a used car for my son to use who is working out of state and his car is worn out. The car I chose was priced way over blue book but was in good condition with low miles. Alan (my salesman) and I de of state and his car is worn out. The car I chose was priced way over blue book but was in good condition with low miles. Alan (my salesman) and I decided on a price and interest rate I could accept and I was taken to Troy in the business office. There I was told I would probably have to use in-house financing at a higher rate since the car was over book and the banks probably wouldn't finance at the higher price. I agreed and decided to pay it off quickly. I also work out of state, getting home every 3 weeks. I spent the last day home licensing, registering and insuring the car. A couple of days later Troy calls and says we need to put my son's name on the contract since he will be taking it out of state. I was instantly mad! As a former sociology and social problems teacher, my first thought was "gender bias." I asked what difference it made as long as it was in my name and I am paying for it? He said that is their rules. I told him 'fine, when I get home in 3 weeks I will borrow the money from my bank and pay the car off then they won't have to do business with me at all.' After I calmed down, I talked to my son and he said he would like to put his name on the contract to help him build credit so I agreed. A couple of days later my salesman, Alan, called to see if everything was going well and if my son had picked up the car yet. I told him everything was fine and that my son would come get the car in a couple of weeks when I get home. Then the next night another son who was at my house called me to say they had come out and repossessed the car. I was dumbfounded! I called in the morning to speak to a manager and when I got one, whose name I don't remember, I started to explain why I called and was told he already knew about this "parade" and I needed to speak to Troy. I told Troy I wanted to car back and would agree to put my son's name on it. He said they would need a substantial downpayment like $2000 first and I said that was fine; I could do that. Then he said he had to talk to the credit dept and would get back to me. When I hadn't heard from him by late afternoon, I called back and Troy told me that he talked to Mary in the credit dept. and they decided not to return the car to me and were cancelling the contract. I asked Troy if all the guys that go in there to buy a car get told what they can do with it or where they can or cannot take it. He said they do if they use in-house financing. I doubt that or nobody would buy from them. What a miserable and disappointing experience. SHAME ON YOU, PARKER TOYOTA!! I have done business in the past with Dan Barton, Robidoux, bought 2 new cars from Knudsen and most recently I bought a new Challenger from Dave Smith (whose people were all courteous and a pleasure to do business with). I wish I had read all the reviews before I went to Parker. If anyone ever asks my advice, I will tell them to run as fast as they can to any other car dealer. The only really good thing I can say about Parker is that I like the dogs in the commercials. More