Parker Toyota
Coeur D Alene, ID
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no pressure, very helpful I am pleased with my purchasing experience. This is my first Toyota pickup.The salesman was helpful when need and gave me space when I asked for time I am pleased with my purchasing experience. This is my first Toyota pickup.The salesman was helpful when need and gave me space when I asked for time to consider all options. More
Great Family Run Customer Service Oriented Dealer Starts with a great Salesperson (Anthony) and his Sales Manager (Kieth), The experience was pleasant with no hungry wolfs in wait for a prospective Starts with a great Salesperson (Anthony) and his Sales Manager (Kieth), The experience was pleasant with no hungry wolfs in wait for a prospective buyer in the Parking Lot. The entire experience felt comfortable. After the test drive and initial sit down, we advised Anthony that we were still in the decision process and need time together to make out decision......Most dealerships work on a "Turn System" believing that the salesman has not done his job and turn the potential customer to a Sr Salesman to close the deal.........This is a big tun off to most people ...me included. So Anthony's confidence in his product and Dealership allowed us to leave and make the decision on our own. After discussing the our choices, we went with the Toyota Rav4 and Parker. I returned to Parker and Closed the deal with Anthony and his Manager Keith. Another sign of the Dealer commitment to Customer Service would come the next day. I got home that night and noticed that the WeatherGuard Rav4 Mat that was in the rear luggage area was missing. I called Anthony (forgetting that he was off that day for a funeral).....but he took time to listen and calmly said the Pre-Delivery Guys probably forgot to put in back after vacuuming the vehicle prior to delivery. And said he would find it when he returned on Tuesday. As we were going out of town, I went to Parker the next day to see if Keith could find our Mat. He also was off that day, but another Salesperson greeted us and offered to help. He looked up our Options list and found that, it showed "All weather Floor Liners on our Option List, but not a All weather Trunk Mat. I told him that I was sure there was a Matching All Weather Trunk Mat in the vehicle when we test drove the vehicle. And I was of the belief that it was included in the All weather Floor Mat Package. He stated that is was not. However He would check with his Manager. He went back and checked with his Manager. Returning , to say they want to insure we were a happy customer, and they would include the trunk Mat. He then took us to the Part Counter to get us a Mat. However, they were out of Mats and would have to reorder one. He stated that he would call us when it came it came in, the following Tuesday (11/20). As of this writing, I have not received the Mat, but feel confident that Parker will make good on their commitment. More
Purchased a new vehicle Tim storm was an amazing sales man. Thank you for getting me into my Corolla. I Love it. Such great service, friendly environment and overall great w Tim storm was an amazing sales man. Thank you for getting me into my Corolla. I Love it. Such great service, friendly environment and overall great work ethic. More
Very helpful and pleasant It was a very good experience. This is my 3rd purchase from Parker Toyota and my most emotional as my car was totaled earlier this week and my situati It was a very good experience. This is my 3rd purchase from Parker Toyota and my most emotional as my car was totaled earlier this week and my situation was complicated. I am so thankful for Jeff smith and Shawn for helping me. I will always recommend Parker Toyota More
Way too convenient! Such an easy, painless & convenient process! Did everything over the phone in less than 20 minutes & it was delivered to my door with paperwork to sig Such an easy, painless & convenient process! Did everything over the phone in less than 20 minutes & it was delivered to my door with paperwork to sign! Flawless car deal! Jeremiah, Jimmy & Mike made it happen in less than a day with $0 down! Love my new Tacoma!! More
One 4-Runner to another Our 2008 4-runner (purchased at Parker) was totaled in an unfortunate accident. We did look at other possibilities for a replacement, but quickly dec Our 2008 4-runner (purchased at Parker) was totaled in an unfortunate accident. We did look at other possibilities for a replacement, but quickly decided that another 4-runner was our best choice. We also own a 2000 Landcruiser that we purchased new. Toyota reliability was prominent in our decision . We communicated our desire to Parker, and looked over their inventory on line before making an appointment for a test drive. When we arrived at Parker the vehicle we had selected was parked in the demo garage and ready to go. After a test drive we were ready to proceed. The process to close the lease was very efficient. More
Financial, safety, color, customer first, experience! The salesman worked extra hard to help me out of one car into this gem. I love it! Small. Gas efficiency! Heated seats. Sun roof. Keyless entry The salesman worked extra hard to help me out of one car into this gem. I love it! Small. Gas efficiency! Heated seats. Sun roof. Keyless entry by touching the handle. USB ports. Back up camera. Wipe off seats, I have grandkids and pets. Turns on a dime. Brakes right now engaged. I'm in love. The color? Crisp bold blue. Yes, I got coverage on the electronic bells and whistles. He helped me choose here too! I love Parker Toyota. This place really employees wonderful people that work so hard to help you!!! Every visit I've had with them has been amazing!! 😊 More
Great Service Brennan and Jason provided great service and excellent communication. This is the 10th Toyota I have purchased from this dealership and will continue Brennan and Jason provided great service and excellent communication. This is the 10th Toyota I have purchased from this dealership and will continue to go to them for future purchases. More
First time buyer from Parker Toyota From my first phone call to the sales manager “John” to the final sales negotiations with Steve C. It was easy to see why my friends recommended Parke From my first phone call to the sales manager “John” to the final sales negotiations with Steve C. It was easy to see why my friends recommended Parker over the othe Toyota dealers who were in Spokane where I live. He even drove from CDA to my home in Spokane to get final documents signed by my wife. and took the time to show her a few things about the car’s features. I was a sales manager for a large insurance agency for 30 years in Spokane. You can be proud of you sales force and your dealership’s reputation. More
Best car buying experience Ever! Everyone was so friendly and helpful. No one pushes you and they work within what you want and what you can afford. Tony and Bob were just the best! Everyone was so friendly and helpful. No one pushes you and they work within what you want and what you can afford. Tony and Bob were just the best! More