Parker Toyota
Coeur D Alene, ID
Filter Reviews by Keyword
By Type
Showing 242 reviews
A bit disappointed :0( We upgraded to a more expensive car because we wanted heated seats and remote-start. After the purchase was all said and done we found out it didn't h We upgraded to a more expensive car because we wanted heated seats and remote-start. After the purchase was all said and done we found out it didn't have the remote-start. Now we are being ask to pay 1/2 of the coast to install it . We are a bit disappointed ! More
I never thought I would have loyalty to a car dealership, but I just purchased my 9th car from Parker Toyota. I did extensive research online, and decided on a Toyota Corolla Hybrid. Through Parker Toyota but I just purchased my 9th car from Parker Toyota. I did extensive research online, and decided on a Toyota Corolla Hybrid. Through Parker Toyota I found the exact car I wanted. I called the dealership to confirm availability. The sales manager did so, and made me an appointment with my usual salesperson Ernie the next day. The next morning Ernie called, and answered all my questions about the car. I was uneasy about coming in due to Covid-19. I emailed in necessary information, and Ernie called in less than an hour with a great deal. I headed to Parker. The car was ready, and I was in finance manager Jimmy Williams office within 10 minutes, and driving home in my 2020 Corolla less than 1 hour after walking into the dealership. The deal was easy. Social distancing was perfect, and I left with a terrific car at a great price. More
I recently bought a beautiful red Tacoma from Parker Toyota. Brandon Peterson was my salesman. Brandon was the best! He gave me a thorough orientation to my new truck and was very patient with me th Toyota. Brandon Peterson was my salesman. Brandon was the best! He gave me a thorough orientation to my new truck and was very patient with me throughout the whole process. Zig Pallas was the Finance person who assisted me. Never ever has a dealership Finance person taken the time to explain in detail every aspect of the finance contract, GAP insurance, extended warranty, etc like Zig did. Much appreciated! Bottom line, Parker Toyota's customer service is clearly the best customer service I've experienced in my 77 years. More
2020 rav4 I'm so pleased with the service and professionalism at Parker Toyota. Coty was my salesman and went above and beyond to put me in the right car. We dr I'm so pleased with the service and professionalism at Parker Toyota. Coty was my salesman and went above and beyond to put me in the right car. We drove up from out of town and he had cars lined up for me to look at. We drove one and went in to discuss $$. I told them what I wanted for my trade in and a payment I would be comfortable with. Derrick the fianance guy came out,shook my hand and congratulated me on my new car. Super easy paperwork and he explained everything well. I've never spent less than 7 hrs. At a dealership in the past and I'm so happy I came to Parker Toyota. I was in and out on the road within 3 hrs. I highly recommend buying here! Thank you!! Amy- Clarkston,wa More
Kurt was very patient with me. I am highly satisfied with how polite and patient he was to given me time to ponder what I wanted. Thank you for letting me make my own decision with no pressure..100% 😁 how polite and patient he was to given me time to ponder what I wanted. Thank you for letting me make my own decision with no pressure..100% 😁 More
Just bought my 4th car at Parker. Wont go anywhere else! Parker Toyota is by far the best place to buy a car. I have purchased a Corolla, 2 RAV4s and now I am driving my dream 4-Runner! Shawn Eixenberger was Parker Toyota is by far the best place to buy a car. I have purchased a Corolla, 2 RAV4s and now I am driving my dream 4-Runner! Shawn Eixenberger was our sales guy and he went out of his way to make sure that we got exactly what we wanted. I cant imagine ever giving up my 4-Runner but if anyone asks where to go to get honest customer service, I say Parker Toyota!! More
Personalized Sales Experience My husband nor I enjoy being manipulated by salesman that pray on our emotions. It is for this reason we do a good deal of homework/research prior to My husband nor I enjoy being manipulated by salesman that pray on our emotions. It is for this reason we do a good deal of homework/research prior to the major purchase of a vehicle. Typically we have a pretty good idea what we're looking for before we set foot on a Dealer's lot. Our main intent in taking time to do a good deal of initial research is to override the emotional aspect of such a major purchase with logic. Over the years, we've found that the best method of research is finding and comparing as many advantages and disadvantages of two or three vehicles of interest as possible. We compare various factors - from the least important such as color to the most important - price and safety. We also carefully consider the appropriateness of the vehicle for the intended use. That said, probably the most important factor in our process of research is determining where we will make a vehicle purchase. We consider what overall services a dealership provides and try and evaluate if we can trust them. It is to these last factors we find ourselves coming back to Toyota over and over again! Over the years we've purchased four vehicles from Toyota. Our most recent fifth purchase was by far the best experience yet. Though personal research is important to us, the value of a conscientious and objective salesman with years of research and experience comparing multiple makes and models of vehicles cannot be overemphasized. Alan Sandlin certainly met and exceeded this description! Alan asked us up front what we were looking for...what our concerns were from least important to most important. He asked us what research we had done and what we had learned from it. It is from this foundation he gave us a very thoroughly explained and personalized set of vehicle options. His vehicle recommendations were not simply based upon written information but personal driving experience. Alan understood in detail our specific needs and rather than manipulate us into an emotional purchase that would best suit him financially, in short order he tailored his recommendations to our very specific needs. Based in large part upon his expertise, we were able to make an informed decision in short order. In addition to Alan's ability to present very detailed pros and cons of various vehicles in relation to our needs, he then introduced us to a contract specialist who provided the same level of knowledgable service - again tailored to our specific needs. We drove away in a beautiful Toyota Tundra that ticked every box from color and applicability of intended use to price and warranty of continued service. Alan's attention to detail included new windshield wipers, detailing, a full tank of gas and information regarding key replacement. We've found the level of salesmanship at Toyota to be unmatched by any other dealership. Thank you Alan Sandlin and Parker Toyota for actually caring about your customers. Most sincerely, Paul & Sharon More
Parker Toyota was a wonderful place to purchase a new car. The salesman Ryan was helpful but not pushy. We ordered our RAV 4 Hybrid and if was fun to know the day it was being assembled in Japan. car. The salesman Ryan was helpful but not pushy. We ordered our RAV 4 Hybrid and if was fun to know the day it was being assembled in Japan. More
Totally worth traveling 340 miles to get great people to help is buy our new Toyota! Thank you Steve L, Derek W and Dave V!!! Will recommend Parker Toyota in Couer d'Alene to our friends and family! help is buy our new Toyota! Thank you Steve L, Derek W and Dave V!!! Will recommend Parker Toyota in Couer d'Alene to our friends and family! More
Jason and Asuka Lewis received outstanding customer service and at no time felt rushed to make a decision. We really appreciated Dave's compassion for the Parker Toyota business. Dave was extremely kno service and at no time felt rushed to make a decision. We really appreciated Dave's compassion for the Parker Toyota business. Dave was extremely knowledgeable of the vehicles that we were interested in and treated us both like a member of hos family. We are very happy with our 2017 Toyoya Corolla XSE. Thanks to Jimmy for his wisdom, knowledge and patience when going over the financial paperwork aspect. Happy Holidays to the Parker family and it's amazing employees. More