Parker Toyota
Coeur D Alene, ID
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Personalized Sales Experience My husband nor I enjoy being manipulated by salesman that pray on our emotions. It is for this reason we do a good deal of homework/research prior to My husband nor I enjoy being manipulated by salesman that pray on our emotions. It is for this reason we do a good deal of homework/research prior to the major purchase of a vehicle. Typically we have a pretty good idea what we're looking for before we set foot on a Dealer's lot. Our main intent in taking time to do a good deal of initial research is to override the emotional aspect of such a major purchase with logic. Over the years, we've found that the best method of research is finding and comparing as many advantages and disadvantages of two or three vehicles of interest as possible. We compare various factors - from the least important such as color to the most important - price and safety. We also carefully consider the appropriateness of the vehicle for the intended use. That said, probably the most important factor in our process of research is determining where we will make a vehicle purchase. We consider what overall services a dealership provides and try and evaluate if we can trust them. It is to these last factors we find ourselves coming back to Toyota over and over again! Over the years we've purchased four vehicles from Toyota. Our most recent fifth purchase was by far the best experience yet. Though personal research is important to us, the value of a conscientious and objective salesman with years of research and experience comparing multiple makes and models of vehicles cannot be overemphasized. Alan Sandlin certainly met and exceeded this description! Alan asked us up front what we were looking for...what our concerns were from least important to most important. He asked us what research we had done and what we had learned from it. It is from this foundation he gave us a very thoroughly explained and personalized set of vehicle options. His vehicle recommendations were not simply based upon written information but personal driving experience. Alan understood in detail our specific needs and rather than manipulate us into an emotional purchase that would best suit him financially, in short order he tailored his recommendations to our very specific needs. Based in large part upon his expertise, we were able to make an informed decision in short order. In addition to Alan's ability to present very detailed pros and cons of various vehicles in relation to our needs, he then introduced us to a contract specialist who provided the same level of knowledgable service - again tailored to our specific needs. We drove away in a beautiful Toyota Tundra that ticked every box from color and applicability of intended use to price and warranty of continued service. Alan's attention to detail included new windshield wipers, detailing, a full tank of gas and information regarding key replacement. We've found the level of salesmanship at Toyota to be unmatched by any other dealership. Thank you Alan Sandlin and Parker Toyota for actually caring about your customers. Most sincerely, Paul & Sharon More
Parker Toyota was a wonderful place to purchase a new car. The salesman Ryan was helpful but not pushy. We ordered our RAV 4 Hybrid and if was fun to know the day it was being assembled in Japan. car. The salesman Ryan was helpful but not pushy. We ordered our RAV 4 Hybrid and if was fun to know the day it was being assembled in Japan. More
Totally worth traveling 340 miles to get great people to help is buy our new Toyota! Thank you Steve L, Derek W and Dave V!!! Will recommend Parker Toyota in Couer d'Alene to our friends and family! help is buy our new Toyota! Thank you Steve L, Derek W and Dave V!!! Will recommend Parker Toyota in Couer d'Alene to our friends and family! More
Jason and Asuka Lewis received outstanding customer service and at no time felt rushed to make a decision. We really appreciated Dave's compassion for the Parker Toyota business. Dave was extremely kno service and at no time felt rushed to make a decision. We really appreciated Dave's compassion for the Parker Toyota business. Dave was extremely knowledgeable of the vehicles that we were interested in and treated us both like a member of hos family. We are very happy with our 2017 Toyoya Corolla XSE. Thanks to Jimmy for his wisdom, knowledge and patience when going over the financial paperwork aspect. Happy Holidays to the Parker family and it's amazing employees. More
Parker Toyota was helpful, straightforward and efficient! So appreciated how easy the sales staff and financial people made our buying experience. Ask for Brandon! He was easy to work with and a nice guy. So appreciated how easy the sales staff and financial people made our buying experience. Ask for Brandon! He was easy to work with and a nice guy. More
Everyone was friendly, helpful. Jeff the sales man went out of his way to guide me through everything. Everyone worked with me so I could get what I wanted. Thank you everyone for your help. I enjoy my new out of his way to guide me through everything. Everyone worked with me so I could get what I wanted. Thank you everyone for your help. I enjoy my new ride. More
Found the truck I've always wanted My husband and I had been truck shopping for the last 3 months. Test drives and online Car fax. I found the 2017 F350 at Parker Toyota in CDA. Arri My husband and I had been truck shopping for the last 3 months. Test drives and online Car fax. I found the 2017 F350 at Parker Toyota in CDA. Arrived at their doorstep the next morning as the doors opened. Coty Cummings was the sweetest and most knowledgeable young man that helped me with my questions. I drove that truck home that very same day ;) More
Great Experience Mark our salesman was the best. He made the experience a fun time instead of a nightmare. We traded in a Tacoma that we had had for 13 years and 195,0 Mark our salesman was the best. He made the experience a fun time instead of a nightmare. We traded in a Tacoma that we had had for 13 years and 195,000 miles with very few problems. So why would we change bands. More
Happy customer Mark Halvorsen found me the truck I was looking for. It was a reasonable waiting period, but well worth it. Would recommend Mark for any of your needs Mark Halvorsen found me the truck I was looking for. It was a reasonable waiting period, but well worth it. Would recommend Mark for any of your needs. More
Time to trade in the family van Jake Foster at Parker Toyota was wonderful to work with. He was friendly, easy going, GREAT customer service. And to me great customer service is: * Jake Foster at Parker Toyota was wonderful to work with. He was friendly, easy going, GREAT customer service. And to me great customer service is: * Listenening to what I wanted ( and didn't want ) * I didn't feel rushed, at each step he made sure it was what I wanted. * He responded very quickly to my texts/questions. * When the RAV I had decided on turned out not to be available, (coming from another dealer, was sold) Jake helped me find another, it had a few additional options, but there was no change in my cost. * I got a fair deal on my trade in. Tim Carr was helpful/friendly/quick at returning emails. Dustin in finance, the last step in the purchase process was great at explaining all the options and we felt no pressure in making our decision. So, well done Parker Toyota. Bravo to Jake (Bubba) Foster. More