Parker Subaru

Had some issues but Jason did a good job saving a customer. We had some issues that started three years ago when Cody (no longer with the company) misrepresented where our trade in money was going and how the t We had some issues that started three years ago when Cody (no longer with the company) misrepresented where our trade in money was going and how the transaction would go in three years when the lease was up. I hope Cody wasn't shady but it speaks volumes that he isn't employed with Parker anymore. Regardless we felt like Parker (Subaru technically) took thousands of dollars away from us and now I'm screwed into having a much higher payment than expected (almost twice as much per month) or get myself into a car that I don't want to be in. Not that it's your problem but the money that I lost was an inheritance from my grandfather and I vowed to him to make good use of the money. My understanding was this money would help keep my payments low even when I re-lease in three years but now it's gone. Safe to say we are/were pretty upset with Parker Subaru. My wife is particularly upset and wants to take our business elsewhere. She shops at Parker Toyota and vowed never to come back to Parker if this can't be fixed. We spent several hours with Jason White and he was very kind to us by using a majority of his day to explain things and go out of his way to help. Even though he tried his hardest, the end result not very appealing - we would either need to almost double our monthly payment by getting a car I don't want, give the car back and pay some fees, or keep my car which will also blow my budget. Not only did I lose thousands of dollars but I'm getting screwed on this transaction also. All of these options are nowhere near what I thought this was going to look like three years ago. All of that aside, I can't fault Jason White. He really stuck with us and never got frustrated. By the end I really felt like he did everything he could even though we feel like the company could/should have done more. Jason was amazing and unwavering in his dedication to us. Even though the options were bad to worse, he made sure we made the best decision we could. He singlehandedly saved us as customers and restored my faith in Parker employees. My only hope is that Jason is the standard and not the exception at Parker. My expectation is that the next time we shop at Parker we won't get screwed again or only be left with terrible options. We now have to suffer with higher payments for years to come and I'll be reminded every single month of how I lost my grandfather's money. Safe to say I won't forget this. But I also won't forget the respect and dignity that Jason showed us. I think he is a prime example of the culture we expect from Parker. He is not a textbook slick salesman and he was SO kind to us. He is very knowledgeable and it shows he loves his job, his company and his customers. Please keep him so that we can come see him in a few years when I'm ready to buy again. THANKS AGAIN JASON! We appreciate you. Sierra and Joe Davenport P.S. Thank you Josh Miller for all the help too. Wish I was a Toyota guy! But it's all Subaru for me! Now that I've met Josh I know she's in good hands when she visits Parker Toyota. More

Painless buying experience I don’t live I’d Idaho but travel thru for work frequently. I had used Parker Toyota for a couple small items the local dealer did not stock and purch I don’t live I’d Idaho but travel thru for work frequently. I had used Parker Toyota for a couple small items the local dealer did not stock and purchased some brand new take offs tires for my previous Tacoma. So I thought I’d give Parker Subaru a try, what a pleasant experience, Salesman Dan was on top of everything I asked for, set me up in a rental CrossTrek so I could spend an entire day behind the wheel and the Dealership ate the cost since I purchased a car. They gave me what I wanted for my trade and had a great price on the 2019 CrossTrek Limited I purchased. Car was full of fuel and ready to go. Adam in finance got me a great rate and made that process go quickly. I’d recommend this Dealership to anyone! More

Couldn't be better Mike Brown is ACES!! I have bought 6 cars from him' and he has always been fair and honest. This is coming from a guy who spent close to 30 years Mike Brown is ACES!! I have bought 6 cars from him' and he has always been fair and honest. This is coming from a guy who spent close to 30 years as a factory rep. i wish the sales people I have dealt with were as professional. Tom Howard More

Best Car Dealer Ever I made the mistake of buying a vehicle before doing some serious test driving and came in with my tail between my legs. Sales leader Jeff Yates and th I made the mistake of buying a vehicle before doing some serious test driving and came in with my tail between my legs. Sales leader Jeff Yates and the owner actually made getting a different car fun and easy which was a new experience for me. I definitely can’t say enough about how well I was treated and how easy the process was. They didn’t try to show me bogus cost spread sheets like lots of dealers do. I will go back for sure. More

Best experience ever Thank you so much to Mark Marshall for such a great experience picking out and purchasing my've used car. He helped me get exactly what I wanted and T Thank you so much to Mark Marshall for such a great experience picking out and purchasing my've used car. He helped me get exactly what I wanted and Tim was wonderful in financing. I expect to have this car for a long time but if and when I'm ready I will go back to them. I highly recommend this team for your next vehicle purchase! More

Great experience! I recently traded in a vehicle for a Subaru Outback. Parker Subaru had the best reviews amongst the local dealerships. Brett Carlson was really hel I recently traded in a vehicle for a Subaru Outback. Parker Subaru had the best reviews amongst the local dealerships. Brett Carlson was really helpful in the process with no pressure whatsoever. I felt like he had my best interest in mind. It was a seamless and positive experience! More

Professional, efficient & curteous My entire experience from test drive to purchase was exceptional. Absolutely impressed with the efficiency of the parts department and their professio My entire experience from test drive to purchase was exceptional. Absolutely impressed with the efficiency of the parts department and their professionalism. I dropped my car off with half a tank of gas to have the windows tinted, they provided a courtesy car at no cost, and I left with a full tank of gas and a freshly cleaned car courtesy of Parker Subaru. Blown away! Top notch service, highly recommended! More

Jason white Wow! Jason thank you so much! You and Parker Subaru exceeded my expectations of what I was going to be able to get for a new car. I am so in love with Wow! Jason thank you so much! You and Parker Subaru exceeded my expectations of what I was going to be able to get for a new car. I am so in love with my new car! Thank you so much for your surprerior customer service! Thank you! Truly 5 star service More

Jason White Very knowledgeable and friendly. The best experience we have had ever buying a car. His approach was not pushy but very informative. He was very thoro Very knowledgeable and friendly. The best experience we have had ever buying a car. His approach was not pushy but very informative. He was very thorough and explain all the features of the car. More

Awesome dealership. Great staff. Jason is superb. This is our 4 th new car from here. We love our Subaru’s. Great staff, friendly, knowledgeable, and helpful. We highly recommend to all. This is our 4 th new car from here. We love our Subaru’s. Great staff, friendly, knowledgeable, and helpful. We highly recommend to all. More