Parker Johnstone's Wilsonville Honda

Kristina is awesome, she sensed my anguish as she shared the bad news that the transmission in my car needed to be replaced and then again as she informed me what the cost would be to me. Not quite what I the bad news that the transmission in my car needed to be replaced and then again as she informed me what the cost would be to me. Not quite what I had in mind for a Christmas present! She went to bat for me. She told me to hang tight over the holidays, try not to worry and then provided me with a loaner car to use while they worked on the cost issue knowing it would be several days before she could even meet with the appropriate personnel to discuss my little problem due her co-workers being out on Christmas Holiday. She and her service team then worked their magic over the next week and managed to find ways to reduce the original estimate amount, huge in my opinion as you don't often hear of dealerships coming to the aid of the customers in this way. It just so happens I usually end up working with Kristina or Jennette. They always make me feel like I am their most important customer. We love to laugh and joke around. The service department at Parker Johnstone Wilsonville Honda s always friendly, professional and will keep me informed as to the progress of the repairs, advises what time my vehicle will be ready, is always willing to provide a shuttle to and from their dealership and when it is time to pick up my car, there are no surprises These are the reasons I can honestly mark "Great" for all categories involved. More

Great service. The customer service rep was not pushy at all...just helped me try out cars until I found the right one. I also felt like I got a fair deal. all...just helped me try out cars until I found the right one. I also felt like I got a fair deal. More

We were provided service right away. Kathleen was friendly and showed us the car (CRV) we were interested in. After the test drive we were nicely greeted by Kathleen and Gaylen. Gaylen then worked friendly and showed us the car (CRV) we were interested in. After the test drive we were nicely greeted by Kathleen and Gaylen. Gaylen then worked with us the rest of the way to purchase our vehicle. Gaylen was very friendly and knowledgeable. It was easy to talk with her. We felt very comfortable with her handling our purchase. The overall process of buying a vehicle was less stressful than we expected! Everything went smoothly. We would visit Wilsonville Honda to purchase our next Honda car! Thank you. More

I have owed a Honda for over 20 years and they have been the most comfortable and maintenance free vehicles. From my 1st red Civic when I was 18 to my new diamond white 2014 CRV I have never been let down. the most comfortable and maintenance free vehicles. From my 1st red Civic when I was 18 to my new diamond white 2014 CRV I have never been let down. I’ve just re-leased with Geri at Parker Johnstone’s Wilsonville and she was kind, sincere and patient. IT’S TRUE, there’s no haggling, worrying about sticker shock or not being able to get the best deal because of any reason. The entire group over there is fun and natural and made the dreaded car buying experience actually kinda enjoyable. I was impressed with the seating (very comfortable), offered a separate kids play area and every single person that worked there said “hi” and looked at me in the eye. Seems simple but I’m in customer service and it’s the little stuff that makes a difference. I highly recommend getting a HONDA at Parker Johnstone’s Wilsonville Honda and be sure to ask for Geri Reeves! More

I have to admit, this is the best experience my wife and I have ever had with any car purchase we have had in the past. I got a call within 5 minutes of of asking for price inquiry from the website for my I have ever had with any car purchase we have had in the past. I got a call within 5 minutes of of asking for price inquiry from the website for my trade in. When I came into the dealership I was greeted by Mike, and I felt very comfortable from the get go. He talked me through and showed me exactly what I wanted. We got my trade figured out, and I mocked up a quick Purchase agreement, which I took to my financial Institution, went home that night, talked to the wife. Went to the bank next morning, got the loan, went back to Dealership that night, and with in 2 1/2 hours, all paper work was done, and they even did a dealer trade, so that my wife got the color she wanted, and left that night with a new car. We can't be any more exited with our experience. Truly you guys have a great team there. Keep up the good work. Kevin & Rabecka Burghardt More

This is the second new vehicle we have purchased from this dealership in the last year. First vehicle was with Kim. Yesterday's purchase was with Gaylen. Both were wonderful experiences because of t this dealership in the last year. First vehicle was with Kim. Yesterday's purchase was with Gaylen. Both were wonderful experiences because of the warm and friendly interactions and the sense that we were dealing with an honorable dealership. We would gladly recommend this dealership and these representatives to all our family and friends. Keep up the good work. These individuals and this dealership may just give "car sales(wo)men" a good name. More

This dealership is one of the most friendly and comfortable we have ever worked with. Everyone was very helpful. We particularly appreciated the philosophy that every employee is there to work to comfortable we have ever worked with. Everyone was very helpful. We particularly appreciated the philosophy that every employee is there to work together for the best interest of the client. We also appreciated that the price on the car was the price - it had already been discounted so there was no need to haggle. It was great that we worked with only one employee rather than layers of them. Both the salesperson and the finance person were very professional and delightful to work with. They were very thorough and answered every question and explained every function and accessory on the car. Probably the most rewarding was the fact that none of the employees pushed us but were available to answer any and all questions. It was an excellent experience. More

Michael Kinsman was very friendly and helpful, and went out of his way to get the car that we wanted. Brandie was very professional and helped get everything done in a timely manner. out of his way to get the car that we wanted. Brandie was very professional and helped get everything done in a timely manner. More

My Accord was stolen and the thief did a fair amount of damage to the interior of the car. The insurance adjuster (from a big name insurance company, not the cut-rate ones) took a look at the car at an im damage to the interior of the car. The insurance adjuster (from a big name insurance company, not the cut-rate ones) took a look at the car at an impound lot and missed several important repairs. When the car got to Wilsonville Honda, Jennette and her team identified the things that the insurance adjuster missed. The adjuster went to Wilsonville Honda and agreed with Wilsonville Honda's assessment, but the adjuster messed up the paperwork and didn't want to pay for the repairs. I talked to the insurance company about this, but I got nowhere with them. This is where Jennette really went to bat for me. She took the lead with the insurance company, which took up a huge amount of her time, and got them to pay for the repairs that they had agreed to. Jennette was very knowledgeable and professional throughout the whole experience. She even offered me a loaner car while this was going on, even though the insurance company was supposed to provide one. I can honestly say that Jennette and Wilsonville Honda were the only bright spot in this whole affair. More

I bought my car from this dealership two years ago, and I've had exemplary service ever since I walked into the doors. I've brought my car back several times for service and each time it's like I'm walking I've had exemplary service ever since I walked into the doors. I've brought my car back several times for service and each time it's like I'm walking into an old friends house. I appreciate all they do and highly recommend Parker Wilsonville Honda More