Parker Johnstone's Wilsonville Honda

Friendly, respectful experience. My car buying experience was excellent. Both Zac and Gene were transparent, friendly and respectful. I had a specific car in mind, and Zac took me d My car buying experience was excellent. Both Zac and Gene were transparent, friendly and respectful. I had a specific car in mind, and Zac took me directly to that car, didn't try to sell me something I didn't want. Gene helped me a couple months earlier with a test drive and was equally as impressed with his transparency and attentiveness. More

Personable and Hassle Free My experience as a 1st time car buyer from Parker Johnstone's Wilsonville Honda and Sales Specialist Michael Kolb was much easier than I had anticipat My experience as a 1st time car buyer from Parker Johnstone's Wilsonville Honda and Sales Specialist Michael Kolb was much easier than I had anticipated. I was afraid being a single female with minimal knowledge in the car world would give me a disadvantage and I would be easily intimidated by the sales jargon; Instead I was given thorough and detailed information to every questions and concerns I had about the car and process of buying my first car on my own. I was referred to Michael Kolb by the Service Representative there at Parker Johnstone's and cannot say enough of his expertise, professionalism, knowledge, and patience. Everyone on the Sales team were friendly and extremely professional. Not only have I been a loyal Service customer going on 5 years, but I can see myself buying all my future Honda from Michael and the Sales team at Parker Johnstone's Wilsonville Honda. More

Great buying experience We recently purchased a (new to us) certified pre-owned Accord EXL Nav and just love the car. So many features, comfort and safety. Nicole Friswold We recently purchased a (new to us) certified pre-owned Accord EXL Nav and just love the car. So many features, comfort and safety. Nicole Friswold called to tell us about this car and had it all ready for a test drive when I arrived. It didn't take long to decide and then Nicole made the rest of it very easy. We also traded our existing car and within minutes, we had a deal. With low interest rates available, we decide to do a loan and Terri Jennings also made that very easy. Although my wife was out of the area for the initial paperwork, Terri had everything all set when we were scheduled for our delivery a couple of days later. Overall, an easy, fun experience! Bernard & Gail Smith More

No hassle service When I phoned to make an oil change appointment I was told an appointment was no longer needed and to just "come on in". While waiting for my car to When I phoned to make an oil change appointment I was told an appointment was no longer needed and to just "come on in". While waiting for my car to be serviced, Brandon explained that I also needed new spark plugs, valve adjustments, and wheel alignment. Rather than bring the car back, they took it in and completed the work while I waited. (Yes, I turned down their invitation to provide me a ride back to my house - my option - although they did ask a couple times if I wanted to go home while they serviced the car.) I was told the service would take several hours, which was fine with me. Can you imagine my surprise when my service representative brought me a sandwich??? !!!. The staff are very professional, courteous, pays attention to detail and very personable. I would definitely recommend Parker Johnstone Wilsonville Honda to family and friends. More

Seamless way to buy a car We thoroughly enjoyed the car buying experience at Wilsonville Honda. What a pleasant surprise...sales pressure and extended negotiations have been r We thoroughly enjoyed the car buying experience at Wilsonville Honda. What a pleasant surprise...sales pressure and extended negotiations have been removed. Nichole located the exact car I wanted and made the whole process so easy. She is also very knowledgeable about the Honda product. I would definitely recommend the dealership. Thanks again! More

Easy and Painless It was great to go in and be treated like a true customer. Many dealerships make you spend hours precious hours of your time hoping to make a sale b It was great to go in and be treated like a true customer. Many dealerships make you spend hours precious hours of your time hoping to make a sale because you are "tired of being there". It was great to have real customer service where their goal is to make sure you are satisfied. More

Outstanding! This was one of the best car buying experiences I have ever had. Right from the start the service was top notch. Michael was very professional and kno This was one of the best car buying experiences I have ever had. Right from the start the service was top notch. Michael was very professional and knowledgeable. Unlike other car dealerships, there are no high pressure sales, which I appreciated. I had time to look on my own and Michael was right there when I needed him. I can't say enough good things, 5 star service all the way. Thank you!! More

buying a car It has been many years since my last purchase of a vehicle. I elected to buy used. My last experience with Wilsonville Honda was less than glowing. Pe It has been many years since my last purchase of a vehicle. I elected to buy used. My last experience with Wilsonville Honda was less than glowing. Perhaps because I expected to go through the typical back and forth to work out a deal for a car. This time I had no intentions of going back to this dealership however, they had a car I was interested in. After trying to get negotiate a better price and not getting one and having checked out the internet and a dozen or more dealerships and cars from Medford to Seattle, here's what I found: The price was fair but, not killer, for what I bought. Zac, the sales person I primarily dealt with, was friendly, patient and knowledgeable. The closing, although always lengthy, was painless. Brandie, my finance contact, did a very thorough job explaining what all the paperwork meant, was professional and terrific to work with. I would go back and I would mention the experience as positive. More

Great Buying Experience We really appreciated Wilsonville Honda's transparent buying process which meant no pressure. From our first contact with Jenny and Ashlyn to our sal We really appreciated Wilsonville Honda's transparent buying process which meant no pressure. From our first contact with Jenny and Ashlyn to our sales experience with Zac to our paperwork with Brandie, everyone knew the process and communicated it very well. Zac's introduction explaining that the best price was already posted relieved any negotiation pressure. It was a mute point, anyway, because we had done our research, and the price on the car was better than anyone else's for a certified car with the same mileage. In addition, the dealership was very flexible when we emailed to make arrangements to see the car. They knew we were driving from Tacoma and held the car once they knew we were on our way. Last, Zac's customer service was beyond great. When we couldn't take the care home on Thursday, so he picked up our daugher and her aunt at the Portland airport on Saturday and brought them to the dealership. The delivery of the vehicle was very smooth. We DEFINITELY will recommend Wilsonville Honda. to our friends. It was well worth the drive. More

Excellent Service Department! I love this place and wish I had taken the drive from Beaverton years ago with my 2001 Honda. The service guy (Mark) has actually taken the time to dr I love this place and wish I had taken the drive from Beaverton years ago with my 2001 Honda. The service guy (Mark) has actually taken the time to drive with me three times now as I wasn't sure what was going on with my (now my sons) Civic. Apparently it is due to having my brakes done elsewhere in the past, the pads don't fit quite well enough and cause it to make a rattle noise. This dealership is not like your typical dealership and I mean that of the highest compliments, they don't try to talk you into unnecessary service, they have coupons on their website which make the prices really not any higher than elsewhere. They could have simply told me I needed new brakes right away and I wouldn't have known the difference, but they were honest. Also, when I asked how necessary it was that I get new bushings done on my car, they actually took a bushing from my car (it was terribly cracked) and showed it to me to compare to a new one and let me make the decision (I had them done). I will continue to go here and recommend them to anyone who has a Honda! Again, after being taken advantage of several times in the past, I can't tell you how much I appreciate somewhere that actually has integrity and who I can trust with (my sons) car! Oh and they do a better job washing your car (free with the service usually) than any car wash, my dull 2001 Honda actually was shiny :) They are worth the drive!! More