Park Place Volvo Cars
Dallas, TX
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The Park Place experience was outstanding!!! From the time I walked in the door until I drove the new car off the lot, the entire team took excellent care of me. I will certainly be back to Park Place. time I walked in the door until I drove the new car off the lot, the entire team took excellent care of me. I will certainly be back to Park Place. More
I worked with Mariette Picca (sales associate) and the total experience could not have gone more smoothly or been more pleasant. I went in looking at the XC60 and initially test drove a new one. When I total experience could not have gone more smoothly or been more pleasant. I went in looking at the XC60 and initially test drove a new one. When I mentioned to Mariette that I would also be interested in a late model, low mileage version. She showed me a couple of options that met my criteria and we went for another test drive in a 2010 T6 AWD. I let Mariette know was still looking at a couple of other options (BMW X3 and Audi Q5), and would be test driving them over the next couple of days. Mariette followed up with me after the test drives to see if I was still interested in the XC60, and let me know they had another XC60 that I might want to look at. It was the vehicle the store manager was driving and it was being offered for sale. I advised that I was interested, and arranged to test drive it. She was correct, it fit my needs perfectly. I came by the next day and made an offer on the car. I threw Mariette a curveball when I made the offer because I decided that I wanted to trade in my current vehicle, which up until that point had not been part of the discussion. Mariette did not skip a beat and within 30 minutes we were able to come to an agreement on the sales price of the XC60 and trade value on my Subaru. I arranged to pick the car up the next evening and when my wife and I arrived Malcolm (financial manager) had all the paperwork completed and ready to go. It took us about 15 minutes to sign all the paperwork, drop off my old car and drive away with my new XC60. Mariette had the new car detailed and ready to go. Overall this was about the best car purchase experience I have had and I would definetly recommend Park Place Volvo and Mariette Picca if you are in the market for a new vehicle. PS-The XC60 compared very favorably to both the BMW X3 and Audi Q5, and in my opinion is a much better value. If you are in the market for a sporty SUV in this class, you will be making a mistake if you do not test drive the XC60. Like me, you will be very pleasantly surprised! More
Outstanding..A Southern Gentleman. It was a pleasure to work with Mr. Roy. Everything in the entire process was smooth. The financing was a breeze to do. Love my car/ work with Mr. Roy. Everything in the entire process was smooth. The financing was a breeze to do. Love my car/ More
First off, Marc contacted me almost immediately after my inquiry, which was at midnight! He was willing to answer all and any questions, he kept in contact frequently and worked with us, A LOT, to get us in inquiry, which was at midnight! He was willing to answer all and any questions, he kept in contact frequently and worked with us, A LOT, to get us into the car of my dreams. Dave Gibbs was friendly, courteous, personable, and professional. When it came to time of purchase he made broke down everything that was going on, made sure we understood and just made the car buying experience very pleasant!!! More
Marc was responsive and attentive. He handled the entire transaction with professionalism. He returned my calls in a reasonable time, took care of all aspects of the deal when promised. transaction with professionalism. He returned my calls in a reasonable time, took care of all aspects of the deal when promised. More
Our experience working with Mariette was positive in all regards. She was friendly, patient,informative,knowlegeable, and very professional in all ways. She is one of the best car sales professionals we hav regards. She was friendly, patient,informative,knowlegeable, and very professional in all ways. She is one of the best car sales professionals we have worked with. We are also very pleased with the car and with the dealership. All agreements were adhered to and the car was prepped perfectly and runs beautifully. More
Germaine was knew my wife and I were not thrilled with the initail Volvo XC90 we purchased in December of 2010. We had to put some money into almost immediately due to some service problems the car had (2 the initail Volvo XC90 we purchased in December of 2010. We had to put some money into almost immediately due to some service problems the car had (2008 version) that seemed like, even though it was a used car, we should not have had to do within the first couple months of owning it. Knowing this Germaine helped us get into another XC90 with little pain associated with the trade in value and additional money down. He made us feel like we were a very important client from a long term relationship perspective and restored our faith in Park Place Volvo as we are...well like your ads say...Volvo owners "for life". Mike and Meaghan Ferrazza More
No pressure, very kind. Seemed sensitive to the fact that we were a young couple and not the "normal" Park Place customer. Would definitely come back for our next purchase with Roy! we were a young couple and not the "normal" Park Place customer. Would definitely come back for our next purchase with Roy! More
Marc was very courteous and helpful in helping me reach a good compromise in the sales process. Park Place motors has been around for year and has a good reputation for good service. good compromise in the sales process. Park Place motors has been around for year and has a good reputation for good service. More
I have been planning to purchase a car in the summer or fall of 2012. However, I have been looking at cars online to narrow down my interests. On the evening of Mon., Jan.2, I saw a car online at the Dalla fall of 2012. However, I have been looking at cars online to narrow down my interests. On the evening of Mon., Jan.2, I saw a car online at the Dallas Park Place Volvo dealership and sent an email regarding it. I was contacted the next morning via phone and email by Marc Young. I decided to do a quick test drive during my work lunch, and asked Marc to send me some numbers to see what they could do for me because I really liked the car. I went back that evening after work with my partner for another test drive. After the second test drive, I spoke again with Marc regarding the numbers to see what we could do. I was there for a couple of hours going over everything with Marc, then Dave Gibbs from financing came out. At this time it's after 9:00 pm. Neither Marc nor Dave made me feel pressured at any time regarding the purchase. It was late, and neither made me feel like they wanted to go home or rush me. They both spent time with me, took their time, and had smiles the entire evening. Clearly, I ended up buying the car. I had absolutely NO intention of buying a car that evening. Or now for that matter. Marc and Dave were both fantastic and a pleasure to work with. There is no doubt in my mind that my next car will be another Volvo, and I will only purchase the car from Park Place Volvo. More