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Park Place Volvo Cars
Dallas, TX
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Even though Kathryn admittedly did not have a lot of experience she was honest and when asked a question that she didn't have the answer to, she knew where to find the information. She was very profess experience she was honest and when asked a question that she didn't have the answer to, she knew where to find the information. She was very professional and did a lot to make me feel comfortable while at the dealership. Dr. Pepper in the lounge was a nice touch. Kathryn as well as Dave, the finance guy were both very friendly. I liked the way Kathryn broke out of salesperson role for a couple of minutes jsut to talk about real world topics (TCU) that interested us both. It kind of got away from the normal salesman buy it, buy it, buy it, routine that you usually encounter at dealerships. The experience was pleasant and pain free. I will be coming back for my next purchase in a few years. Price was fair, Kathryn and management worked with me to get the car into my price range while still being able to complete the repairs noted on the service inspection. I really appreciated that since I was paying cash and trying to stick to a hard-line budget. More
Good buying experience. Straight-forward. Simple. Easy. Marc was great to work with. I will definitely be back when it's time for my next vehicle. Marc was great to work with. I will definitely be back when it's time for my next vehicle. More
Sent in the numbers that would be required to make a deal work and Anthony and his manager made it happen. There was also an unforeseen problem with the car we were originally going to go with, but they came work and Anthony and his manager made it happen. There was also an unforeseen problem with the car we were originally going to go with, but they came though to correct the problem (switched out cars). They did the right and expected thing without hesitation, and that's a big deal in the car biz. We'll be seeing them again in 3 years when the lease is up! More
Our salesman, Marc Young followed up with us extensively prior to us choosing Volvo. He did not pressure us at all through the process. He allowed us several test drives and even let my wife borrow a car fo prior to us choosing Volvo. He did not pressure us at all through the process. He allowed us several test drives and even let my wife borrow a car for a few days. THAT was risky. He was knowledgeable about his products, while never trashing the competition. He stayed after hours with us on one occasion even though his date was harassing him via text. All in all, the experience was painless. More
Piers was extremely knowledgeable, friendly and helpful in dealing with me and my wife.My overall experience was a very pleasant one from sales to finance. I would highly recommend your dealership. in dealing with me and my wife.My overall experience was a very pleasant one from sales to finance. I would highly recommend your dealership. More
After seeing an ad on TV for the 2012 Volvo S60, I decided to test drive one. I researched the Volvo dealerships in Dallas on line and based on the reviews for Park Place I chose to visit this locati decided to test drive one. I researched the Volvo dealerships in Dallas on line and based on the reviews for Park Place I chose to visit this location even though it is quite a bit farther away. I was promptly greeted by Awan. He was professional and knowledgeable about the product. As I test drove the car, he pointed out the various features and options that were on the car. He understood what I was looking for and after a brief discussion regarding price, I purchased a new 2012 Volvo S60 from Park Place. The customer experience I had was exactly in-line with the comments and reviews I had read about this dealership. More
Very nice facility and waiting area. Nice selection of used Volvos on the lot. Our salesman, Marc was very knowledgeable about his product and accomodated our request for an extended test drive. Overall used Volvos on the lot. Our salesman, Marc was very knowledgeable about his product and accomodated our request for an extended test drive. Overall, the sales process went quickly and we are very happy with our Volvo. More
Mariette Picca is amazing!!! I could not recommend Mariette Picca is amazing!!! I could not recommend Mariette Picca enough. More than anything I want to feel confident about my purchase of a vehicle Mariette Picca is amazing!!! I could not recommend Mariette Picca enough. More than anything I want to feel confident about my purchase of a vehicle. From first meeting Mariette Picca, I know I would feel confident about my purchase. Mariette Picca was very straight forward and knowledgeable with the whole deal. Mariette asked me all the right questions, I feel like Mariette sold me a vehicle I needed, not wanted. When I told Mariette about a similar vehicle, I felt like Mariette simply stated the facts about the differences and let me decide what is better, and not just try to sale me that their car is better. After the initial meeting and test drive, we communicated mostly through phone and email. I loved how professional she was each time and always treated me like we are on the same level. I could say the vehicle sold itself, but that would be a lie, Mariette was truly a delight to work with. I just totaled my vehicle and was looking for a used car. I searched all over the internet looking for something affordable and reliable. I went to at least 6 big name dealerships in the DFW area before coming to Park Place Volvo. I do not know why, but the customer service at those 6 dealerships was less than poor. I found an S40 for two grand less at a small dealership, but I did not like the salespeople. So I will say again, you should feel confident about your purchase. Therefore I did not trust the place, but two grand is still a nice savings. At first I was just going to compare and completely uninterested. I thought with a few differences between vehicles, there is no way I would pay more for almost the same vehicle. WRONG! I LOVE my Volvo S40 from Park Place Volvo. Thank you Mariette Picca. More
My wife and I were interested in purchasing a car from a different manufacturer (until we met Mindy Collins at Park Place Volvo in Dallas). From the very start, we could tell that she was being honest and different manufacturer (until we met Mindy Collins at Park Place Volvo in Dallas). From the very start, we could tell that she was being honest and informative up front (by email and by phone). we were even more impressed when we actually came to the dealership to meet her. I HAD NOT planned on buying the VOLVO XC90 the day we came in, but I left with a new car. She is AWESOME and i will recommend her to everyone who is in the market for a new car. More
Had a great experience with Park Place. Piers took the time to find me exactly the car I was looking to purchase and worked with me to get a the right value for my trade in. I couldn't have made a better time to find me exactly the car I was looking to purchase and worked with me to get a the right value for my trade in. I couldn't have made a better decision purchasing a Volvo and Piers made the process simple. More