Park Place Motorcars Fort Worth

The service and professionalism that was provided to me by not only Rami, but Jonathan and Wes were fantastic as well. Too often, dealerships will frown on used sales versus new sales. They will present an by not only Rami, but Jonathan and Wes were fantastic as well. Too often, dealerships will frown on used sales versus new sales. They will present an attitude of you should come in the back door to purchase. That was never the case with this group. It was a pleasure and a delight to work with them. They also went the extra mile to work on financing options that fit my financial parameters. Keep up the good work! More

I wanted to down size my R350 to a GLK350 an Rami was very helpful in assisting us to just that. He made the whole process very seamless. After sharing with him that my mother was ill and we had limite very helpful in assisting us to just that. He made the whole process very seamless. After sharing with him that my mother was ill and we had limited time window, he took care of all the information and allowed me to return home and care for my mother and we finished the tranaction the following day. I don't know if this is standard procedure but it certainly made a lasting impression on me that this company is not just about a sale. So, this why I have given Rami and Excellent rating. Elizabeth and Donnie Hall More

John Shepherd is a neighbor of mine and I owned an Audi which I was considering trading in on a Q5. I had worked with the Audi dealership near me and that alone made me not want to deal with getting an Au which I was considering trading in on a Q5. I had worked with the Audi dealership near me and that alone made me not want to deal with getting an Audi, although I really liked the vehicle. In passing I mentioned to John if he came across a GLK that was used and he felt in good condition I might be interested, telling him the specifics I wanted and saying was not in any hurry. In a short while he contacted me telling me of a couple that had come in that I might be iinterested in, giving me the web site so I could view them. Neither was the color I wanted, so let him know and he was extremely pleasant and understanding, not pushy at all, unlike what I had dealt with in the the past. In a few more days he called with the information on a GLK that he thought might be the one, again being totally professional and going way beyond what would be required, working with me on his only day off. Great vehicle and after driving it decided I would really like to have this car and drove in from Carrollton to Ft. Worth to see what kind of deal could be made. John already had any paper work already completed that might be needed if I decided, mentioning again there was not any pressure. All went so smoothly and efficient with a great deal offered to me. I accepted and the rest is history. I have never had such a pleasant car buying experience and would recommend Park Place and John Shepherd to anyone interested in a new or used car. The drive from Carrollton to Ft Worth was well worth it, something I normally would not do. In fact more than likely will do all my servicing there because of the awesome way all employees were so courteous and helpful. They made me feel special like I was truly a VIP. John let me know today that he would program my garage door tonight after work if I wanted ...... what a nice man. Being a single woman this is really a big help ...... thank you John. Katharin O'Brien More

Corey Bozo was a very polished salesman. He had the utmost patience and professionalism we have experienced. No matter what our concern or dilema was, he took care of it. He went up and beyond any ex utmost patience and professionalism we have experienced. No matter what our concern or dilema was, he took care of it. He went up and beyond any expectation we had. We will definitely keep our business at this dealership and recommend it to all of our friends. Thank you for a hassle free car buying experience! More

Excellent knowledge of the the car Always informed me as to what was going on. Very friendly and accommodating. Dealership is beautifully decorated and appealing. Having drinks and snacks was helpful. as to what was going on. Very friendly and accommodating. Dealership is beautifully decorated and appealing. Having drinks and snacks was helpful. More

Why I chose Park Place Fort Worth: I looked at several Why I chose Park Place Fort Worth: I looked at several dealerships in DFW. Park Place in Fort Worth received my business because all three people I Why I chose Park Place Fort Worth: I looked at several dealerships in DFW. Park Place in Fort Worth received my business because all three people I worked with here were exceptional. Mr. Gober dealt with the monthly payments, Mr. Bloomfield called me initially, and Mr. Bui helped me drive several Mercedes-Benz cars. The perks were great and the coffee was hot and strong. The little details meant a great deal to me. Courtesy, cleaniness, and professionalism were evident. Thanks, Deborah Sanford-Wilson More

Bought car from out of state, Picked up from airport and everything was exactly as described. Salesman was friendly, and informative. Would buy from them again for sure. everything was exactly as described. Salesman was friendly, and informative. Would buy from them again for sure. More

My GL-550 was totaled after a head-on accident on 27 January. I visited several manufacturer's dealerships looking for a replacement truck. During my initial visit to Park Place during February Mr Colli January. I visited several manufacturer's dealerships looking for a replacement truck. During my initial visit to Park Place during February Mr Collins greeted me warmly and offered his assistance and expertise. I wasn't sure which brand vehicle I would purchase. You see I thororlly investigate any vehicle that I am considering before I purchase one so I am very knowledgeable about it's specifications, handling qualities, strengths, weaknesses etc. I was immediately impressed with his knowledge of all Mercedes Benz models and his confidence in this brand. Prior to my second visit I made a telecon to Mr. Collins and set up an appointment to drive and evaluate the ML-350 and the ML-550 since I decided that I wanted one or the other, I settled on the ML-550. I had previously arranged financing from my bank but he and Mr. Corey Haas found financing at a better rate at a different institution. Over the years I have purchased many new vehicles and this was my best experience due to Mr. Collins' professionalism and digilence. Mr. Collins is a true PROFESSIONAL and reflect great credit upon Mercedes Benz, Park Place and himself. A. C. Campbell, A Very Satisfied Customer More

I purchased a 2005 Chevrolet Silverado 1500 on 02-18-2013. This was one of the best car buying experiences I have ever had. Ray Charles Andrews was by far the best sales person I have ever encount 02-18-2013. This was one of the best car buying experiences I have ever had. Ray Charles Andrews was by far the best sales person I have ever encountered. And I work for a car dealership. So I know about customer service. Thank you, Randall Herring More