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Park Place Motorcars Fort Worth
Fort Worth, TX
1,082 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,082 reviews
February 17, 2024
I recently purchased a GL450 Mercedes from Park Place Motorcars Fort Worth, and I couldn’t be happier with my online shopping experience of researching the vehicle to my in person visit with Ray Charles Motorcars Fort Worth, and I couldn’t be happier with my online shopping experience of researching the vehicle to my in person visit with Ray Charles Andrews. Their website was user-friendly, making it easy to find the perfect item. My car buying experience was smooth, and I received my vehicle promptly in excellent condition, exactly as described on their website. I’m thrilled with the quality and will definitely shop at this dealership again in the future. Great overall customer service from beginning to end. Highly recommended!” More
by Lawanda Gray
Employees Worked With
Ray Charles Andrews
January 27, 2024
I had a great experience doing business with Park place motorcars. I bought a Mercedes GLC 300 coupe in 12/23 and I love it. I understand it is a used car, but it is driving great. The staffs were profess motorcars. I bought a Mercedes GLC 300 coupe in 12/23 and I love it. I understand it is a used car, but it is driving great. The staffs were professional specially Cierra and Mercedes. I give a shot out to these young ladies for their professionalism and friendliness. Keep up the good work. Marie Omorogbe More
by mayato1958
Employees Worked With
Cierra, Mercedes Lopez
January 24, 2024
Great experience! Mercedes was my sales person,she was awesome! I purchased my car 100% online everything was explained clearly the process was really smooth. The veh Mercedes was my sales person,she was awesome! I purchased my car 100% online everything was explained clearly the process was really smooth. The vehicle was even better than described. I would recommend Park Place Fort Worth to anyone looking to purchase a quality vehicle from a dealership with integrity. 5 stars! More
by Willmad4
Employees Worked With
Brandon Barbaro, Mercedes Lopez
January 22, 2024
Devon, Corey & David are wonderful! Effective communication, best in class service and working knowledge of the business gave us the confidence that Park Place is our place! Effective communication, best in class service and working knowledge of the business gave us the confidence that Park Place is our place! More
by Veronique
Employees Worked With
Devon, Corey Bozo, David Lievrouw
August 26, 2023
DO NOT GO TO PARK PLACE MERCEDES, IN FORT WORTH FOR ANYTHING!!!!🤬 If I could make zero stars I would. They have taken my G WAGON and turned it to S***!!! GLUED the driver mirror back on, told me ANYTHING!!!!🤬 If I could make zero stars I would. They have taken my G WAGON and turned it to S***!!! GLUED the driver mirror back on, told me I did it myself. They Keep my car for 1-2 WEEKS at a time and don’t touch it UNTIL it’s the day of pick up. My app alerts me even when the car is unlocked. They ran the battery out and told me that I did that. Scratched the car and told me I did that. Forgetting THEY take pictures when the car arrives. My car went in for ROUTINE maintenance a several months ago, and ever since it has been at that store MORE than it’s been in my own garage. They talk to me like i’m dumb and think i know ZERO about cars or how the industry works. I promise you got the wrong person! The only trusted person in that entire place is Zach my service advisor. You can NOT even get ahold of the GM at any point and time!! More
by Ashley h
Employees Worked With
George Johnson
July 29, 2023
Had to leave a review about my recent car purchase. It was by far the easiest and smoothest car purchase we’ve ever had and it was exactly what you expect from a Mercedes-Benz dealership. We worked wit It was by far the easiest and smoothest car purchase we’ve ever had and it was exactly what you expect from a Mercedes-Benz dealership. We worked with Davon Reed who is a great guy and extremely knowledgeable about their cars. They truly went above and beyond to make it a 5 star A+ buying experience and was well worth the 6 hours of driving to get there. Originally went to buy one vehicle but wanted to see a couple others first, and when we got there Davon had the vehicles ready for us and even pulled one we hadn’t seen, which turned out to be the best one and the one we bought. Can’t say enough good things about our interactions with him and very much appreciate all his hard work. Davon, and his boss Corey, were both true professionals and they will be our first stop the next time we are in the market for a vehicle. During the process we learned Davon’s dad had worked there a long time and left a legacy and it’s apparent Davon picked up where he left off. Thank y’all for everything! More
by R.buell24
Employees Worked With
Davon Reed
July 01, 2023
HORRIBLE experience with this dealership’s service people!!! Jason Marron, a service writer, checked in my 2006 SL500 for general service and maintenance on June 12, 2023. After having my car for seve people!!! Jason Marron, a service writer, checked in my 2006 SL500 for general service and maintenance on June 12, 2023. After having my car for several days, not only did they try and upsell me with six supposedly needed repairs to the tune of almost $8600 (ALMOST as much as the car is worth), they damaged my radio/navigation screen, then I was told by Ernesto Rodriquez Diaz, another service writer, that it was in that condition when I left it there. I guarantee there was NOTHING wrong with it because I used the radio/nav screen on the way to their service center so I know it was in good condition before I got there. It was obvious that their wash and make-ready people pressed on it while cleaning it so hard that it damaged the pixels. The swipes and pressure marks are still visible on the screen, along with a greasy film of whatever cleaning medium they used. They continued to deny responsibility for the damage saying again that this was the way it was when I left it with them. Also, they did not fix the “squeaks and rattles” (in fact made them worse) and did offer to refund me that charge but would not pay the cost of replacing the radio/nav screen, which online I found to be about $300. I would definitely steer clear of this service center and find a good local independent shop. I’m sure there are plenty in the Dallas/Fort Worth area that are reputable, would appreciate your business, and treat you with more respect and fairness than I was at Park Place Motorcars. I will never do business with them again. EVER. More
by cburana
Employees Worked With
Jason Marron, Ernesto Rodriquez Diaz
