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Park Place Motorcars Fort Worth

Fort Worth, TX

4.5
1,077 Reviews

5601 Bryant Irvin Rd

Fort Worth, TX

76132

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Showing 1,077 reviews

September 25, 2018

Service Department is poorly managed. Set up an appointment for minor service 2 weeks in advance. I live over an hour for the dealer, so I explained that I needed a loaner. They agreed, t More

by Lee
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service Department
Oct 09, 2018 -

Park Place Motorcars Fort Worth responded

Hi, Lee! I am sincerely sorry for the inconvenience you experienced with the loaner vehicles during your set service appointment. I'd appreciate the opportunity to share your feedback with both our client care team and our service team so that we may discuss internally to avoid a similar situation in the future. Would you please send me a message/reply or a direct email to social@parkplace.com with your full name and phone number? Thank you!

September 21, 2018

Ray was great and customer oriented He was very attentive since the very beginning and worked with me and explained everything through the whole process. Anyone who is interested in buy More

by Mannx2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Charles Andrews
September 19, 2018

Very smooth and stressless. Great experience. We went in to purchase a car for our daughter who is in school at Texas Tech. We ended up getting a different vehicle all together. In fact, we lease More

by jpreston123
Customer Service
Recommend Dealer
Yes
Employees Worked With
Darrin Cline
September 06, 2018

great salesman great service Would not hesitate going back to PP. Travis was a great rep and was very knowledgeable on Mercedes. The shopping experience was an education in itself More

by barrytubbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Cornett
August 30, 2018

Awesome service It has been a pleasure working with David. Polite, courteous and friendly. He made us feel comfortable and made the negotiating process easy. Park Pla More

by AMK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lievrouw
August 20, 2018

Awesome experience Had an awesome experience with Chad at the dealership. Good service, no pushiness, and got me in and out with the exact car I wanted. Super happy with More

by Gavri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lievrouw, Chad Ritter
August 12, 2018

Emmanual was fantastic I have purchased two vehicles from Emmanual. He was very knowledgeable and helpful. Customer service is off the charts. I’m sure that I will see him a More

by Jklbedore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Barbaro, Emmanuel Bernardon
August 06, 2018

Friendly and Accommodating As soon as I entered the building I was greeted with smiling faces and helpful attitudes. Darrin was amazing to work with and very knowledgeable when More

by jaderamlal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Musser, Mara Siddique, Darrin Cline
August 06, 2018

Excellent customer service! I had the pleasure of working with Jason Camacho for my first big girl purchase— he got me in a beautiful white C300 with no hassle and was able to ac More

by tnj0508
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Camacho
July 31, 2018

Very pleased Even though it will be a little bit before I can get a new vehicle (2019 for sure), Marin was wonderful. The whole staff was great, but Marin made us More

by Vashtiruescode3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marin Kovacevic
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