Park Place Motorcars Fort Worth
Fort Worth, TX
Filter Reviews by Keyword
By Type
Showing 1,077 reviews
Service Department is poorly managed. Set up an appointment for minor service 2 weeks in advance. I live over an hour for the dealer, so I explained that I needed a loaner. They agreed, t Set up an appointment for minor service 2 weeks in advance. I live over an hour for the dealer, so I explained that I needed a loaner. They agreed, told me to bring proof of service. They sent many reminders via email. I arrived at the appointment and they had no loaner, said they could not look at the car for at least 2 days, and did not care that they promised a loaner. I lost 3 hours of work time and they don't care. It might be a great place to buy a car, but consider the service department will disrespect you, and can not be trusted. More
Ray was great and customer oriented He was very attentive since the very beginning and worked with me and explained everything through the whole process. Anyone who is interested in buy He was very attentive since the very beginning and worked with me and explained everything through the whole process. Anyone who is interested in buying or leasing a car, should definitely consider going to Fort Worth and talk to Ray. More
Very smooth and stressless. Great experience. We went in to purchase a car for our daughter who is in school at Texas Tech. We ended up getting a different vehicle all together. In fact, we lease We went in to purchase a car for our daughter who is in school at Texas Tech. We ended up getting a different vehicle all together. In fact, we leased two vehicles, one for our daughter and one for our son. Darrin Cline had everything ready to go when we got there to pick the vehicles up. Just a very helpful guy ending in a great experience and two happy kids. More
great salesman great service Would not hesitate going back to PP. Travis was a great rep and was very knowledgeable on Mercedes. The shopping experience was an education in itself Would not hesitate going back to PP. Travis was a great rep and was very knowledgeable on Mercedes. The shopping experience was an education in itself. He was very confident about the product he sells. Very professional place and friendly atmosphere. More
Awesome service It has been a pleasure working with David. Polite, courteous and friendly. He made us feel comfortable and made the negotiating process easy. Park Pla It has been a pleasure working with David. Polite, courteous and friendly. He made us feel comfortable and made the negotiating process easy. Park Place Mercedes gave us a better price for the same vehicle compared to others. More
Awesome experience Had an awesome experience with Chad at the dealership. Good service, no pushiness, and got me in and out with the exact car I wanted. Super happy with Had an awesome experience with Chad at the dealership. Good service, no pushiness, and got me in and out with the exact car I wanted. Super happy with the experience. More
Emmanual was fantastic I have purchased two vehicles from Emmanual. He was very knowledgeable and helpful. Customer service is off the charts. I’m sure that I will see him a I have purchased two vehicles from Emmanual. He was very knowledgeable and helpful. Customer service is off the charts. I’m sure that I will see him again. More
Friendly and Accommodating As soon as I entered the building I was greeted with smiling faces and helpful attitudes. Darrin was amazing to work with and very knowledgeable when As soon as I entered the building I was greeted with smiling faces and helpful attitudes. Darrin was amazing to work with and very knowledgeable when it came to my questions. Over all it was a wonderful experience! More
Excellent customer service! I had the pleasure of working with Jason Camacho for my first big girl purchase— he got me in a beautiful white C300 with no hassle and was able to ac I had the pleasure of working with Jason Camacho for my first big girl purchase— he got me in a beautiful white C300 with no hassle and was able to accommodate my wants and needs during the process. Truly grateful for the experience and opportunity to work with him and would recommend this dealership to anyone! More
Very pleased Even though it will be a little bit before I can get a new vehicle (2019 for sure), Marin was wonderful. The whole staff was great, but Marin made us Even though it will be a little bit before I can get a new vehicle (2019 for sure), Marin was wonderful. The whole staff was great, but Marin made us feel comfortable, not rushed, and was more than helpful in answering all of our questions. The decision to purchase from this dealership and from Marin is set in stone when it is the time. Thank you for such a pleasant experience! We will be back! More