
Park Place Motorcars Fort Worth
Fort Worth, TX
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Exceptional Customer Service Emmanuel provided exceptional customer service through my purchase at Park Place Motorcars Mercedes-Benz Fort Worth. Emmanuel worked with my busy sche Emmanuel provided exceptional customer service through my purchase at Park Place Motorcars Mercedes-Benz Fort Worth. Emmanuel worked with my busy schedule and brought the car I was interested in to me (downtown Dallas) for a test drive and remained patient and informative with me throughout the buying process. I never had to make the drive out to Fort Worth from Dallas, when the car was purchased, Emmanuel brought the car and all paperwork to my office to finalize and I drove home in my new car that day! Emmanuel is very knowledgeable, patient and provides outstanding customer service. If you are in the market for a new or used vehicle, give Emmanuel a call. He will take care of you and treat you like family! More
Exceptional Customer Experience Darrin's customer service skills are outstanding. He was very patient and understanding account this my first time ever leasing a vehicle. Darrin's a Darrin's customer service skills are outstanding. He was very patient and understanding account this my first time ever leasing a vehicle. Darrin's ability to identify and anticipate my needs and confusion during this process is very much appreciated! His mild mannered personality and smile goes without saying. The thing I respect the most about Darrin is, he wasn't afraid to seek help and/or get clarification when needed. I would like to thank everyone I came in contact with at Park Place ~ Fort Worth!! More
Awesome experience Emmanuel went above and beyond and truly is a professional. I would strongly recommend to anyone who is in the market for a new or used vehicle Emmanuel went above and beyond and truly is a professional. I would strongly recommend to anyone who is in the market for a new or used vehicle More
Happy New Owner Emmanuel went above and beyond to show us the functionality of our new car purchase. We look forward to a long relationship with Mercedes Benz. Emmanuel went above and beyond to show us the functionality of our new car purchase. We look forward to a long relationship with Mercedes Benz. More
Third time with more to come In short order I have purchased three cars through Darrin and each time the process has been transparent and very easy. Most of the cars were sight-u In short order I have purchased three cars through Darrin and each time the process has been transparent and very easy. Most of the cars were sight-unseen until I showed up to complete the paperwork and all vehicles were perfect and just as Darrin described. I value my time and so does Darrin and that is critically important. Darrin and PP are now my go-to dealership. More
Service Department is poorly managed. Set up an appointment for minor service 2 weeks in advance. I live over an hour for the dealer, so I explained that I needed a loaner. They agreed, t Set up an appointment for minor service 2 weeks in advance. I live over an hour for the dealer, so I explained that I needed a loaner. They agreed, told me to bring proof of service. They sent many reminders via email. I arrived at the appointment and they had no loaner, said they could not look at the car for at least 2 days, and did not care that they promised a loaner. I lost 3 hours of work time and they don't care. It might be a great place to buy a car, but consider the service department will disrespect you, and can not be trusted. More
Ray was great and customer oriented He was very attentive since the very beginning and worked with me and explained everything through the whole process. Anyone who is interested in buy He was very attentive since the very beginning and worked with me and explained everything through the whole process. Anyone who is interested in buying or leasing a car, should definitely consider going to Fort Worth and talk to Ray. More
Very smooth and stressless. Great experience. We went in to purchase a car for our daughter who is in school at Texas Tech. We ended up getting a different vehicle all together. In fact, we lease We went in to purchase a car for our daughter who is in school at Texas Tech. We ended up getting a different vehicle all together. In fact, we leased two vehicles, one for our daughter and one for our son. Darrin Cline had everything ready to go when we got there to pick the vehicles up. Just a very helpful guy ending in a great experience and two happy kids. More
great salesman great service Would not hesitate going back to PP. Travis was a great rep and was very knowledgeable on Mercedes. The shopping experience was an education in itself Would not hesitate going back to PP. Travis was a great rep and was very knowledgeable on Mercedes. The shopping experience was an education in itself. He was very confident about the product he sells. Very professional place and friendly atmosphere. More
Awesome service It has been a pleasure working with David. Polite, courteous and friendly. He made us feel comfortable and made the negotiating process easy. Park Pla It has been a pleasure working with David. Polite, courteous and friendly. He made us feel comfortable and made the negotiating process easy. Park Place Mercedes gave us a better price for the same vehicle compared to others. More