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Park Place Motorcars Fort Worth

Fort Worth, TX

4.6
1,082 Reviews

5601 Bryant Irvin Rd

Fort Worth, TX

76132

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Showing 1,082 reviews

October 16, 2018

Exceptional Customer Service Emmanuel provided exceptional customer service through my purchase at Park Place Motorcars Mercedes-Benz Fort Worth. Emmanuel worked with my busy sche More

by HildaMarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emmanuel Bernardon
October 16, 2018

Exceptional Customer Experience Darrin's customer service skills are outstanding. He was very patient and understanding account this my first time ever leasing a vehicle. Darrin's a More

by Debra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Reed, Darrin Cline
October 15, 2018

Awesome experience Emmanuel went above and beyond and truly is a professional. I would strongly recommend to anyone who is in the market for a new or used vehicle More

by trent72880@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Brandon Barbaro, Emmanuel Bernardon
October 10, 2018

Happy New Owner Emmanuel went above and beyond to show us the functionality of our new car purchase. We look forward to a long relationship with Mercedes Benz. More

by Beyond Blessed
Recommend Dealer
Yes
Employees Worked With
Emmanuel Bernardon
October 04, 2018

Third time with more to come In short order I have purchased three cars through Darrin and each time the process has been transparent and very easy. Most of the cars were sight-u More

by Myc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrin Cline
September 25, 2018

Service Department is poorly managed. Set up an appointment for minor service 2 weeks in advance. I live over an hour for the dealer, so I explained that I needed a loaner. They agreed, t More

by Lee
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service Department
Oct 09, 2018 -

Park Place Motorcars Fort Worth responded

Hi, Lee! I am sincerely sorry for the inconvenience you experienced with the loaner vehicles during your set service appointment. I'd appreciate the opportunity to share your feedback with both our client care team and our service team so that we may discuss internally to avoid a similar situation in the future. Would you please send me a message/reply or a direct email to social@parkplace.com with your full name and phone number? Thank you!

September 21, 2018

Ray was great and customer oriented He was very attentive since the very beginning and worked with me and explained everything through the whole process. Anyone who is interested in buy More

by Mannx2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Charles Andrews
September 19, 2018

Very smooth and stressless. Great experience. We went in to purchase a car for our daughter who is in school at Texas Tech. We ended up getting a different vehicle all together. In fact, we lease More

by jpreston123
Customer Service
Recommend Dealer
Yes
Employees Worked With
Darrin Cline
September 06, 2018

great salesman great service Would not hesitate going back to PP. Travis was a great rep and was very knowledgeable on Mercedes. The shopping experience was an education in itself More

by barrytubbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Cornett
August 30, 2018

Awesome service It has been a pleasure working with David. Polite, courteous and friendly. He made us feel comfortable and made the negotiating process easy. Park Pla More

by AMK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lievrouw
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