Park Place Motorcars Fort Worth

An excellent experience I have purchased many automobiles in my life however, I have never received such a level of service as I did with Mr.David Lievrouw. His people skills I have purchased many automobiles in my life however, I have never received such a level of service as I did with Mr.David Lievrouw. His people skills by putting the customer first has made my first experience with Mercedes Benz a wonderful experience and has assured that I will return in the future for my next Mercedes. He clearly understands the importance of making the customer feel at ease during the purchasing process and it should be recognized. More

Emmanuel and David We had the pleasure of working with David on our last car purchase. This time we worked with David and Emmanuel. Once again the experience was excelle We had the pleasure of working with David on our last car purchase. This time we worked with David and Emmanuel. Once again the experience was excellent! David had set our service level expectations very high and Emmanuel met those standards. We would recommend the team of David and Emmanuel to anyone looking for a great buying experience. They both worked well together and the delivery process with Emmanuel actually exceeded our expectations. He spent all the time we needed in getting us familiar with our new car. Emmanuel has been more that willing to answer all our questions even after delivery. We will use them on our next purchase. Great job!! More

Made it so easy and stress free trading in two cars I worked with Emmanuel for over a month. He was very patient while I went though my options and was never pushy and only offered assistance. He delive I worked with Emmanuel for over a month. He was very patient while I went though my options and was never pushy and only offered assistance. He delivered my vehicle (to Austin) without hesitation, which made a huge difference in the process. I would absolutely recommend Emmanuel and Park Place to friends and family. More

Exemplary Customer Service Emmanuel was phenomenally attentive, providing exceptional guidance and customer service throughout the process. He was willing to stay late and answe Emmanuel was phenomenally attentive, providing exceptional guidance and customer service throughout the process. He was willing to stay late and answer endless questions, patiently and knowledgeably. Excellent experience. More

Everything went well Very good experience. Sales person was timely with answers. Very good to work with. Gave me all my options. Look forward to working with him in the fu Very good experience. Sales person was timely with answers. Very good to work with. Gave me all my options. Look forward to working with him in the future More

Never the same place twice until I’ve purchased 8-10 luxury cars over the last 25 yrs & I’ve never purchased from the same dealer twice. I purchased an AMG from Park Place a few yrs I’ve purchased 8-10 luxury cars over the last 25 yrs & I’ve never purchased from the same dealer twice. I purchased an AMG from Park Place a few yrs ago & found the customer service well above reproach. So much so, that I had to buy my current luxury car from a Park Place dealer. Once again, treated as though I was the best customer they had ever had!! You can bet my next vehicle purchase will be from Park Place! More

Very nice and professional Very nice and courteous staff. Work hard to give me the best deal possible. Will return and buy again. Bobby Green was very nice and answer all my que Very nice and courteous staff. Work hard to give me the best deal possible. Will return and buy again. Bobby Green was very nice and answer all my questions to the best of his knowledge. More

Excellence Personified Emmanuel made my car-buying process as simple and easy as it could possibly be, especially when his dealership was nearly 200 miles away in another ci Emmanuel made my car-buying process as simple and easy as it could possibly be, especially when his dealership was nearly 200 miles away in another city. He helpfully answered every question I had about both the vehicle and the buying process, and made every effort possible so that my original inquiry could be satisfied. When I decided that I wanted his vehicle, he even offered to drive almost 100 miles to meet me halfway to deliver the car and accept my trade-in. I declined the offer and made the drive to his dealership anyway and was greeted and treated like a VIP from the very second I arrived. I could not have been more satisfied with my experience. Corey was also able to work with me throughout the entire process and communicated both with me and the internal teams to ensure that my vehicle would be ready for me as soon as possible given the time-frame they had to work with. Overall, I am beyond satisfied with my experience and interactions with both Emmanuel and Corey and if this dealership were located closer to me, I'd never go anywhere else. More

Easy Buying Experience Emmanuel made purchasing my car over the phone very simple. I live several hours away & he handled everything over the phone. He went above and beyond Emmanuel made purchasing my car over the phone very simple. I live several hours away & he handled everything over the phone. He went above and beyond to make sure it went smoothly & when my car wasn’t ready for pick up on the day I had planned too, he personally drove the car 3 hours to meet me. The car was exactly what he & the dealership presented it to be. Highly recommend! More

Pleasant Zane dickey excellent sales person very eager to help u find the Mercedes I was looking for park place ,a good choice in personnel Good job Zane Zane dickey excellent sales person very eager to help u find the Mercedes I was looking for park place ,a good choice in personnel Good job Zane More