
Park Place Motorcars Fort Worth
Fort Worth, TX
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My husband and I just purchased a 2011 Mercedes C-300 from Zane Gober and we couldn't be happier. He was extremely friendly, honest and helpful. Zane (and the dealership) made the entire transaction very from Zane Gober and we couldn't be happier. He was extremely friendly, honest and helpful. Zane (and the dealership) made the entire transaction very smooth and easy. We would most definitely recommend that you visit this dealership and ask for Zane. More
I STRONGLY DISCOURAGE YOU to go to this dealership to fix your Mercedes. My car was towed there to fix my fuel pump. They got the new fuel pumped shipped and they told me it would part cost $445. It wasn’t t your Mercedes. My car was towed there to fix my fuel pump. They got the new fuel pumped shipped and they told me it would part cost $445. It wasn’t till I called the Plano area Mercedes dealership that I found out that the true price was $345 and that they added on $100 unnecessarily. I had to force them to call other Mercedes dealerships till they agreed that the price should be $345. That took me an hour to argue. THEN I LEAVE THE DEALERSHIP and not even 2 miles away from the dealership my car alerts me to stop driving because the car was in danger. Apparently there was now a problem with my suspension. This was a problem I 100% did not have when the car arrived at the dealership. When I came back with the car, They took 0% of the responsibility. The suspension bag was broken and was leaking. They told me they knew of the problem, and said “SORRY I FORGOT TO TELL YOU”. EXCUSE ME!? They then tell me maybe the tow truck driver damaged my car, or that maybe I damaged it earlier. They were making excuses because they didn’t want to take responsibility and thought I would drive far enough that they could put the blame on me. I have yet to be reimbursed for this problem that they tell me “I committed”. And Quote Me $ 1834(SUSPENSION REPAIR COST)AND Plano Dealer Don $ 785. SHAME ON YOU MERCEDES DEALERSHIP. THIS IS NOTTTTT HOW YOU DO BUSINESS. I WILL NEVER BE BACK TO THIS DEALERSHIP AGAINNN! Paasneli1@hotmail.com More
A wonderful experience from start to finish. The sales reps we worked with, Ken Taylor and Darryl Muldrow, were knowledgeable and helpful. When Ken was involved with another client, Darryl took a great a reps we worked with, Ken Taylor and Darryl Muldrow, were knowledgeable and helpful. When Ken was involved with another client, Darryl took a great amount of time explaining how my new cars works. This is NOT something I have ever had happen even with other luxury cars I have owned in the past. Ken has done multiple follow-ups, and I have no doubt that if I had any questions at all, these would be addressed promptly and thoroughly. From walking in the door to driving away, my time with Park Place was delightful! More
JC Collins is so knowlegable and attentive, he is alway upbeat and patient with his clients...no wonder they return to him. The management was great, friendly and professional. I would never deal with any upbeat and patient with his clients...no wonder they return to him. The management was great, friendly and professional. I would never deal with any other firm...Park Place fits the standard one expects when buying a Mercedes. More
From start to finish it was the best car buying experience we have ever had!!!!! Everyone was personable, helpful, funny and professional!!! Ray kept every promise, everything he said was the absol experience we have ever had!!!!! Everyone was personable, helpful, funny and professional!!! Ray kept every promise, everything he said was the absolute truth, the car is in great shape and we had a great ride home. Thank you to everyone!! We have already highly recommended you to lots of people. Sincerely, Phil and Linda Andrews More
Very nice dealership. The Fort WOrth location has great facilities. The staff is very friendly and knowledgable. The dealership loaned me the car over-night to make sure it was the right choice for me. facilities. The staff is very friendly and knowledgable. The dealership loaned me the car over-night to make sure it was the right choice for me. The were able to locate and install special wheels overnight and still deliver the car on time. More
I have been so pleased with my new ML 350 diesel. Mr. Newton was so helpful and caring during our buying experience. I highly recommend his expertise and the excellence of this great dealership. Newton was so helpful and caring during our buying experience. I highly recommend his expertise and the excellence of this great dealership. More
I had been in the market for a couple months now and more confused in what I wanted then ever. When I met with Mike Tarvin he was very consultative throughout the entire purchase and ended up getting my fam confused in what I wanted then ever. When I met with Mike Tarvin he was very consultative throughout the entire purchase and ended up getting my family and I in the perfect vehicle. I would highly recommend Mike Tarvin and Park Place. More
We had been looking for a used Lexus SC430 for quite awhile. Had seen many that were listed as "excellent condition"and "practically brand new", and they were no such thing! We saw the one at your dea awhile. Had seen many that were listed as "excellent condition"and "practically brand new", and they were no such thing! We saw the one at your dealership and called and got lucky when we spoke to Ray Charles on the phone. I told him we were traveling from Dallas and wanted details on the car and what he believed he could give me on my trade in. He was very upfront and so helpful. We came to the dealership and everything was like he said on the phone. It was truly a pleasure dealing with him and your dealership. I love love love my car. Thanks for making our experience a great one! More
This was my first experience leasing a car, and it all went very smoothly. Ken was very friendly and easy to deal with, not your average pushy car salesman. When purchasing a luxury car you expect servic went very smoothly. Ken was very friendly and easy to deal with, not your average pushy car salesman. When purchasing a luxury car you expect service to match the product, and park place met those expectations. Will most likely do business there again. More