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Park Place Motorcars Dallas

Dallas, TX

4.5
1,813 Reviews

6113 Lemmon Ave

Dallas, TX

75209

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Showing 1,813 reviews

November 24, 2016

Prettiest Garage in Grand Prairie--Two S550s in October My husband first introduced me to Andy when he traded my CLK500 back in 2007. Over the years, Andy has sold me 5 CLS' and my husband several autos. More

by nterrellhoward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Parker
November 22, 2016

Great buying experience! My husband and I met Andy 20 years ago when we bought a couple of cars from him. We recently bought 2 more from him and we have never enjoyed buying More

by cargirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Parker
Nov 29, 2016 -

Park Place Motorcars Dallas responded

Hello, We truly appreciate when loyal clients such as yourself take the time to tell us of their positive experiences! We are glad that Andy Parker has made buying vehicles a pleasure in your time as Park Place Motorcars Dallas clients. Please let us know if there is anything else you need!

November 18, 2016

bad experience The receptionist was very nice. Beyond that, it was a bad experience. The salesperson was not friendly, not personable, showed very little interest in More

by Bretdavid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Brignac
Nov 22, 2016 -

Park Place Motorcars Dallas responded

Bretdavid, We are very sorry to hear of your experience and agree that it is not up to the standard of care we strive to provide to our clients. If you are still interested in the vehicle, we would be more than happy to put you in touch with a sales manager who will handle the entire process. Please contact Zach Gilbert, our New Car Sales Director, by email at zgilbert@parkplace.com or by phone at 214-443-8212 and he will assist you.

November 16, 2016

Disrespectful and unprofessional I dropped my 2016 G63 AMG off for service bc problem lights were on. I did not give permission for them to drive my car home and drive it personally. More

by ShaneMullen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Garza
Nov 18, 2016 -

Park Place Motorcars Dallas responded

Mr. Mullen, We apologize for the miscommunication you experienced on your service visit. Your service advisor called you and requested an extended test drive that could be up to 50-75 miles. You approved the extended test drive, but it sounds like there was some confusion regarding the request, and for that we apologize. We are also sorry for the change in radio stations, as that is something we do not condone. We've learned that Aaron Young, our Service Manager, reached out to you to discuss your feedback and you're scheduled to bring your vehicle to our dealership on Dec. 1st to address the rock chips. We appreciate the opportunity to earn your business once again.

November 14, 2016

Amazing experience! It was an absolute pleasure working with Mr. Ward. He got the deal done with professional and calmness. This experience cannot be duplicated and I a More

by garrettone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ward
November 13, 2016

Excellent Service This is my second Mercedes bought at Park Place. Ramzi and Jordan are class acts! Wouldn't buy a car from anyone or anywhere else! More

by Debbie Herskovitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramzi Baransi, Jordan Ashford
October 28, 2016

A thouroughly enjoyable vehicle acquisition experience I had no hesitation in rating my experience with David Ward as 5 stars. He made the vehicle selection process, price agreement and contract closure a More

by 12donuts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ward
October 24, 2016

Excellent service In al my years I have been buying from several dealers and I can say that there is no better people and place than the ones that work at Park Place. More

by Esteban R Barrera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Rupert, Zach Gilbert
October 23, 2016

Most memorable experince ever!!! I bought two MERCEDES from Sue years ago and I still talk about my experience till this day. I was young and she treated me like a million dollars. More

by vidal20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Hagle
October 20, 2016

Wonderful experience always!! Been buying cars there since 1989. Wonderful experience!! Andy Parker is the best. So knowledgeable of the cars and he listens to the needs of the cu More

by Caq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Parker
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