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Park Place Motorcars Dallas
Dallas, TX
1,812 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,812 reviews
July 16, 2017
Impeccable service. Oscar is not only incredibly personable, but goes above and beyond to ensure your questions and concerns are addressed and solutions are presented. I Oscar is not only incredibly personable, but goes above and beyond to ensure your questions and concerns are addressed and solutions are presented. I have driven BMW for 15 years and won't be going back! More
by Tlap
Employees Worked With
Oscar Melgar
July 15, 2017
Fantastic customer service. We love working with Brad. We have now purchased four vehicles from him. We have been loyal customers since the day that we met Brad. We have now pu We love working with Brad. We have now purchased four vehicles from him. We have been loyal customers since the day that we met Brad. We have now purchased four different vehicles from him and we will continue to take our business to him every time that we need to make a vehicle purchase. He has always treated us with complete respect and dignity and delivered the exact vehicle that we were looking for. We moved from Dallas to Austin after purchasing our first vehicle from Brad but now drive to Dallas every time that we need to purchase a vehicle because we do not want to deal anyone-else. Hector Austin, Texas More
by hector
Employees Worked With
Brad Sheridan
July 14, 2017
Sales Experience at Park Place My husband spoke with Eric over the phone and told him our situation and intent. He told Eric what we were looking for and set up an appointment. We My husband spoke with Eric over the phone and told him our situation and intent. He told Eric what we were looking for and set up an appointment. We arrived and Eric brought us a vehicle. It was exactly what we wanted and drove off the lot with it. We did not even look at another vehicle. Eric made sure we did not spend too much time on the agreement aspect. We love the car and Park Place experience. More
by loloprice
Employees Worked With
Eric Peterson
July 13, 2017
Awesome Salesman My husband and I both purchased a vehicle from Park Place Motorcars where Mr. Johnson was our salesman. He truly cares about his customers. He doesn't My husband and I both purchased a vehicle from Park Place Motorcars where Mr. Johnson was our salesman. He truly cares about his customers. He doesn't pressure you into making urgent decisions. His main concern is making sure you're satisfied. Thank you for our wonderful experience. Fetina Green More
by Tina
Employees Worked With
Corey Johnson
July 11, 2017
Amazing Sales Team The customer service, especially the prompt follow ups to questions, is great at Park Place Motors. The sales representative I dealt with had expert e The customer service, especially the prompt follow ups to questions, is great at Park Place Motors. The sales representative I dealt with had expert experience in taking care of my needs. I listed my specifications and price range and all were met with complete satisfaction. Way beyond what I expected. Highly recommend Park Place! More
by Mel Jay
Employees Worked With
Tommy Lee, Eric Johnson
July 11, 2017
Excellent customer service! First time buyer here, as I walked in the dealership, Nedd Ross was the first to walk up to my parents and I. I am very glad he did! Made my experienc First time buyer here, as I walked in the dealership, Nedd Ross was the first to walk up to my parents and I. I am very glad he did! Made my experience of purchasing my first car very smooth. I highly recommend Nedd Ross and his assistant Brian! Both were very patient to answer my questions and followed up with me after my purchase. Mercedes Benz at Park Place have a customer for life now, because of the service I have received! More
by KTham93
Employees Worked With
Nedd Ross, Brian Johnson
July 06, 2017
My experience was great. I love working with Park Place Motorcars and James Beebe. James is professional, friendly and processed through my auto purchase quickly. I have bou I love working with Park Place Motorcars and James Beebe. James is professional, friendly and processed through my auto purchase quickly. I have bought 3 Mercedes through Park Place and James and would not go anywhere else in town!! Thanks for making it easy. More
by Allayne Fragano
Employees Worked With
Jim Beebe
July 05, 2017
Outstanding Service and Support I have worked with Sue Hagle since 1985 and each new car experience has been excellent. Sue's professionalism and personality has made working with Pa I have worked with Sue Hagle since 1985 and each new car experience has been excellent. Sue's professionalism and personality has made working with Park Place a pleasure for these many years. She takes care of her customers and cares about her clients. She's the best!! Linda Weaver More
by linda
Employees Worked With
Sue Hagle
June 29, 2017
One of the best auto buying experiences ever! Nelson is very professional and got me the deal I wanted. I highly recommend this dealership and especially Nelson. No pressure, just top notch custom Nelson is very professional and got me the deal I wanted. I highly recommend this dealership and especially Nelson. No pressure, just top notch customer service. I will return to Park Place and certainly will use Nelson again. More
by MarlaS
Employees Worked With
Nelson Oribhabor
June 29, 2017
Just disrespectful This is my second time ever writing a review for Park Place Motors,and Im dure it will probably be my last,I had my CLS towed into Park Place Motors, This is my second time ever writing a review for Park Place Motors,and Im dure it will probably be my last,I had my CLS towed into Park Place Motors, It was after hours so i called the next day to set up an appointment, I also asked to reserve a loner. When I arrive for my appointment I was told that the issue with my car did not warrant a loner it was a simple cable, but due to my schedule I could not sit for two hours waiting on repair and asked if I could get the loaner car I had reserved so that I can return to work at that time my advisor told me that there were no longer cars available I explained to her that I had an appointment and she says to me that even if you have an appointment we often run out of loaner cars for people that make an appointment,after giving me the run around ,she realize that the car she had been trying to get me to wait on was not even my car and they had not a clue what was wrong with mine it had not even been seen by a technician.now im a hour late for work.2 i return to get car i was charged for diagnostic charges then I was not aware of once again being pressed for time did not argue about it just pay the fees and ask for my car to be brought around all of the repairs were not complete due to my mistrust in the Park Place honesty so I made arrangements for my vehicle to be transported by tow truck to a different location, I arrived an hour prior to the tow truck getting there to make for sure that all the processes had been taken care of so that when he arrived he could retrieve the car and leave, I advised my service advisor that the tow truck had arrived. With paperwork in hand me and the tow driver waited approximately 45 minutes for car to be brought so that we could leave. They continue to tell me my car was on the way. After 1 hour of waiting for car Tow truck left i lost 125.00,for exceeding wait time , after speaking quite Stern to my advisor I waited another 20 minutes for them to bring my car around and was advised it was okay to drive,and didn't need a tow now i sitting here on tollway in 101 temp writing this review as i wait on another tow truck another 125.00.thanks ParkPlace More
by Cowboysmed
Employees Worked With
Kortina Chandler
