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Park Place Motorcars Dallas
Dallas, TX
1,812 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,812 reviews
May 26, 2018
Oscar Melgar was Awesome My experience here was phenomenal. My salesperson Oscar Melgar worked an awesome deal and the transition was smooth. Eric was also amazing because he My experience here was phenomenal. My salesperson Oscar Melgar worked an awesome deal and the transition was smooth. Eric was also amazing because he took his time to show me the details of the car. I will most definitely shop at Mercedes Benz in Dallas again More
by TG
Employees Worked With
Oscar Melgar
May 19, 2018
4th Mercedes Purchase I have purchased four cars from Park Place. Each time Adam Bradford was my sells representative and, frankly, is one of the reason I keep coming back I have purchased four cars from Park Place. Each time Adam Bradford was my sells representative and, frankly, is one of the reason I keep coming back. Very professional and efficient. Adam is very responsive to my request and makes good suggestions as he understands what I like in a car. More
by petejoost
Employees Worked With
Ed Bonelli, Ed Keubler, Adam Bradford
May 16, 2018
Great experience when getting my first Mercedes Benz This was a great experience. Working all the details with Angelos was awesome. He was fast on getting all the things I needed to make a decision. He This was a great experience. Working all the details with Angelos was awesome. He was fast on getting all the things I needed to make a decision. He answered all my questions. You don't get any pressure or back and forth negotiations to try to get you to get a car. They understand once you are aery to make a decision you will make it. Very professional. More
by Arturo M
Employees Worked With
Angelos Iosif
May 16, 2018
Thank you Hi Jay, Thank you for your hospitality to help us with a second vehicle also bought thru you. We are sayisfied with the services you recommended. I Hi Jay, Thank you for your hospitality to help us with a second vehicle also bought thru you. We are sayisfied with the services you recommended. I have been recommended to my Vietnamese Friends who are i terested in Mercedes to come see you . Thanks Jay! Angelina - Ethan More
by Mercedes
Employees Worked With
Jay Serio
May 16, 2018
Best auto purchase Corey Johnson , by far, was the best salesman I have ever had in the purchase of a vehicle. He went above and beyond to make sure I received the best Corey Johnson , by far, was the best salesman I have ever had in the purchase of a vehicle. He went above and beyond to make sure I received the best deal. Also, he was very detailed in explanation, very respectful, and just made it stress free. I would diffently recommend this dealership! More
by Jparis
Employees Worked With
Corey Johnson
May 11, 2018
Ditto...poor customer service I have never written a negative review before but felt it necessary after my most recent experience with Park Place Mercedes service. Without going in I have never written a negative review before but felt it necessary after my most recent experience with Park Place Mercedes service. Without going into all of the details, I will summarize by saying that poor customer service at the managerial level is filtered down. Despite asking to speak with the general manager multiple times (after not being satisfied with my discussions with the service manager who I found condescending, arrogant, and under the belief that I should be grateful he was doing me a favor), I was told that "there would be no point since the issue would be referred back to me [the service manager]". I cannot recall the last time I was unable to escalate a concern, particularly at this level. The sad reality is that I don't think their leadership is aware of how this attitude is perceived, as customer service training seems woefully inadequate. The experience has been so poor that I have decided to forgo purchasing my next vehicle (which I had every intention of doing within the next 2 months) from here. As an aside, it is interesting to read other reviews where MB claims they attempted to reach the client unsuccessfully - I was told the same despite not receiving any calls from them. More
by MBS
Employees Worked With
Cailtlin, Brent
May 07, 2018
Jay Serio, salesman I just purchased my first new Mercedes from your salesman Jay Serio. Jay was very knowledgeable, kind, and helpful. I rate him A+1! Because of my e I just purchased my first new Mercedes from your salesman Jay Serio. Jay was very knowledgeable, kind, and helpful. I rate him A+1! Because of my experience, I will return and will recommend others to Park Place. Verna Tennison More
by verna mercedes
Employees Worked With
Jay Serio
May 06, 2018
Customer Service was great. He was very efficient . Within two hours I got my car and drove home. Was very helpful in deciding between the two cars. Corey is very friendly. He was very efficient . Within two hours I got my car and drove home. Was very helpful in deciding between the two cars. Corey is very friendly. More
by Frisco15
Employees Worked With
Corey Johnson
May 05, 2018
Excellent We have just completed the purchase of our second Mercedes with Brad Sheridan. Both times he listened to what our needs were and made the car shoppin We have just completed the purchase of our second Mercedes with Brad Sheridan. Both times he listened to what our needs were and made the car shopping experience a pleasant one. We have also received excellent service from the finance department, management staff and service department. This dealership continues to make owning a Mercedes (or more than one) a good experience even after purchase. More
by wendys
Employees Worked With
Brad Sheridan
May 03, 2018
I am in love! I bought my Mercedes about a month ago through Park Place. Best experience I have ever had while purchasing a car (or perhaps any sales experience). M I bought my Mercedes about a month ago through Park Place. Best experience I have ever had while purchasing a car (or perhaps any sales experience). My sales person Erik Bohdan, was very helpful in helping me decide what vehicle best fit my desires and needs. He was very knowledgeable of their brand. I will never purchase another vehicle except through Park Place. Thank you Park Place for training your staff to give such a pleasant experience!.And a HUGE thank you to Erik for being so amazing at your job. If you plan to go here for your next purchase, you just have to ask for Erik! He will not disappoint! More
by The Fruit Pantry
Employees Worked With
Erik Bohdan
