
Park Place Motorcars Dallas
Dallas, TX
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Incomplete service I called ahead because my charging stations were not working and scheduled a loaner car and they said they could fix problem and that I should wait. I called ahead because my charging stations were not working and scheduled a loaner car and they said they could fix problem and that I should wait. I waited 2 hours and they placed me back in the car saying it was fixed but never checked their work. I sat down and it did not work do now I have to wait again and I have waisted my entire morning when I had planned to leave the car and come back. The service department may not be qualified to repair every problem you have with your mercedes so take it to another dealership that have the capability and care to maintain your car. RON More
Rola Belew / Ed Bonelli We bought our 4th car from Park Place recently and once again the experience was positive. One of the main reason for the positive experience is due We bought our 4th car from Park Place recently and once again the experience was positive. One of the main reason for the positive experience is due to Rola Belew. He kept me informed, knew what he was talking about, didn't pressure me on the purchase. He made the difference in the experience. Thanks Rola!! I have to also give kudos to Ed Bonnelli over the years of fine service from the Service Department. Thanks - Michael Davis More
Amazing! Brett is an absolute positive, people person. He knows the vehicles extremely well. No question went unanswered. I would definitely recommend my frie Brett is an absolute positive, people person. He knows the vehicles extremely well. No question went unanswered. I would definitely recommend my friends and family. More
Exceptional assistance in my purchase from out-of-state I would never have considered purchasing a car from out-of-state and on-line but when I found that the make, model and year that I had been searching I would never have considered purchasing a car from out-of-state and on-line but when I found that the make, model and year that I had been searching for over a period of weeks (with very low mileage) was available at Park Place Motorcars, and I found that a local dealer could not transfer it to my locality here in Tennessee, I phoned Park Place and spoke with David Ward. He carefully explained to me the steps in the process for purchasing (including financing and transport to my home), and, after I decided to go forward with the process, he provided me with documentation (including a Carfax report and the dealer's reconditioning documentation) that substantiated the dealer's representations concerning the history and condition of the car. At every step in the process, Mr. Ward, and representatives in the dealership finance office, promptly and patiently fielded my questions, and in a way that demonstrated a commitment to integrity in the sales process. After finalizing the purchase of my 2016 sedan, my husband and I decided to fly to Dallas and pick the car up ourselves, and Mr. Ward continued to favorably impress us with his forthright and very personable manner. I am confident that he treated us just as he would a customer who lived in the Dallas area (instead of more than 700 miles away), as though he expected to see us back in the near future. This was also the first time that I have purchased a pre-owned car in almost 40 years, and I count myself very, very fortunate to have had the opportunity to deal with David Ward at Park Motorcars Mercedes-Benz Dallas in this transaction. My husband and I are very happy with the car. So glad I looked on-line and didn't settle for a 2016 sedan from a local dealer that was not exactly what I wanted! Thanks to Park Place Motorcars and David Ward! More
Best service I will always shop for a car with Brad Sheridan. The professional service and knowledge is superior My family and I will keep coming back for our ca I will always shop for a car with Brad Sheridan. The professional service and knowledge is superior My family and I will keep coming back for our car purchases More
Great exp6 Jay Serio went out of his way to get me the car I wanted, equipped the way I wanted for the price I wanted. Highly recommend Jay Serio went out of his way to get me the car I wanted, equipped the way I wanted for the price I wanted. Highly recommend More
Rola Belew I purchased a Preowned, Certified, 2016 Mercedes E350 from you guys several months back. Rola Belew sold me my car. He gave me "quality" service. H I purchased a Preowned, Certified, 2016 Mercedes E350 from you guys several months back. Rola Belew sold me my car. He gave me "quality" service. He was patient with me, very polite, knowledgeable, and professional. Also, when I've been at Park Place and Rola happens to see me, he'll come up and say "hello." A nice gesture on his part and very well appreciated by me. When I purchase my next Mercedes, I'll go through Rola. I have two Mercedes that I own. I love the cars because they are of extreme quality. And most importantly, I get quality "service" at Park Place. Quality Service makes all the difference in the world for me! "Thanks," to Rola for his Quality Service!! More
Angelos very helpful This place alost good car to pick . The sales man Angelos, he is very nice helping us getting a better deal. Thank you so much. This place alost good car to pick . The sales man Angelos, he is very nice helping us getting a better deal. Thank you so much. More
Easy and enjoyable This is my second purchase experience with Michael Brignac. The first experience was wonderful and the second time even better. I definitely recommend This is my second purchase experience with Michael Brignac. The first experience was wonderful and the second time even better. I definitely recommend buying from this dealership and from Michael. Oscar Melgar also helped during the paperwork process and it was wonderful working with him too. The training to learn about the car features was done by Eric Johnso. He was super thorough, patient, and very entertaining! More
Excellent Service David was very patient and knowledgeable with the various models I chose to test drive. I made several trips before I made a final decision but each a David was very patient and knowledgeable with the various models I chose to test drive. I made several trips before I made a final decision but each and every time David treated me as it was my first and put me as his focus to answer each and every question. He has also kept in touch with me after the sale to ensure I was happy with the experience and if there is anything else they can do to make it a better experience for others. More