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Park Place Motorcars Dallas
Dallas, TX
1,813 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,813 reviews
July 23, 2019
Peter and Park Place Experience I am a proud new member of the Park Place family. Special thank you to Peter for being committed to finding and delivering the car that I desired with I am a proud new member of the Park Place family. Special thank you to Peter for being committed to finding and delivering the car that I desired with the support of Ted. Peter provided timely communication to ensure that the purchasing process was as smooth and effortlessly as possible. The best part of the Park Place experience was walking outside with Peter to a brand new beautiful Mercedes. Thank you Peter and Park Place!!!!! More
by Shayfoster
Employees Worked With
Ted Petrocco, Peter Idusogie
July 22, 2019
Luis is great! Quick, to the point and painless experience. Thanks for a great purchase, my new E class is great. No haggling for the price in and out within an hour Quick, to the point and painless experience. Thanks for a great purchase, my new E class is great. No haggling for the price in and out within an hour. More
by Evan_88
Employees Worked With
Luis Tovar
July 22, 2019
Excellent service and facility! Angelo made my car buying experience expeditious and simple. Very happy with my experience! I will be recommending Angelo to my friends and family. Angelo made my car buying experience expeditious and simple. Very happy with my experience! I will be recommending Angelo to my friends and family. Keep up the good work! More
by Anton
Employees Worked With
Angelos Iosif
July 22, 2019
Easy buying with Corey! The most pleasurable experience of buying a car. Corey Johnson made my buying experience so easy! He was very informative about the vehicle I was int The most pleasurable experience of buying a car. Corey Johnson made my buying experience so easy! He was very informative about the vehicle I was interested in. When I asked for his opinion he gave it, otherwise, he was not pushy or aggressive. Corey followed up with a call and email after my purchase. After driving the car a few days, I certainly had some questions and he answered. Park Place is an awesome dealership! More
by Redgirl
Employees Worked With
Corey Johnson
July 15, 2019
Great experience! I came in to look at cars the day after the June 2019 storm that had large parts of Dallas without electricity. Even without power at your facility, y I came in to look at cars the day after the June 2019 storm that had large parts of Dallas without electricity. Even without power at your facility, you guys made it easy for me to pick out a car...and rest was done over the phone or by email, with the car delivered to my home the next day. Thanks for making it easy! More
by Dave
Employees Worked With
Michael Brignac, Zach Gilbert
July 14, 2019
Amazing Customer Service Andrew made the car buying process a breeze without being pushy!! He made sure I was always comfortable and made every scenario about me! He nailed my Andrew made the car buying process a breeze without being pushy!! He made sure I was always comfortable and made every scenario about me! He nailed my wishlist and did not stop until we found the perfect car! Ended up getting a Mercedes GLC 300 and I absolutely love it! I will be going to Andrew for all the rest of my cars!! More
by Michala1014
Employees Worked With
Andrew Riggs
July 14, 2019
You have to go to Tyson!! Tyson is absolutely amazing at this dealership! I just was looking around the parking lot when Tyson came over to introduce himself and invite me insi Tyson is absolutely amazing at this dealership! I just was looking around the parking lot when Tyson came over to introduce himself and invite me inside. I honestly wasn’t thinking that I was going to purchase anything but Tyson gave me such a good deal and offer I couldn’t refuse, and now I can say I am a Mercedes Benz owner! This is the best car buying experience I have ever had. They are such professionals here. Tyson explained everything he was doing clearly in a way that I understood everything and made me feel super comfortable and confident that I was getting the best deal he could offer. Go and see him! More
by Zach Biersmith
Employees Worked With
Tyson Anderson
July 12, 2019
Compaint againt Service Dept and Advisors You go in for an oil change and Service A on your mercedes and get a quote back for numerous items that they say you need replaced with an estimate ov You go in for an oil change and Service A on your mercedes and get a quote back for numerous items that they say you need replaced with an estimate over $2,300. I complained which got a manager (Sina)to contact me stating if I bring it back in they'll get another set of eyes on it to make sure that's what I need and I can watch as they do this. I decided to get a loaner car to get back to my office which turned out to be a mistake. Something that should have taken 1.5hrs tops took from 9:30am Monday morning (7/01) until 11:00am Wednesday (7/3). Then at that time looking under the hood to verify photos they took to show me what I needed to replace I notice a hose they left off of my car. I had to drive back to the dealership that same day, got another loaner which I had until Monday 7/08. Horrible customer service. The advisor (Madison) told me she would call me back several times but didn't. Repeatedly lied about oh I'll get you taken care of don't worry to "no that part wasn't on your car to begin with but we fixed it for no charge". That's hard to believe that part would have been missed since they listed numerous items that they thought I needed to replace or have repaired. I know they would have listed that on the quote as well. And with all email correspondence I cc'd Sina in the email with Madison and he never replied or stepped in to offer his assistance other than me bringing my car in for another set of eyes to look at it. I won't be back and I advise others to do the same. More
by zanetta29
Employees Worked With
Madison Villareal and Sina Sanaee
July 10, 2019
Very helpful and provided all the information i needed. Helped me find the car i wanted and compared their purchase package to the competition explaining the hidden value that Park Place had to offer over t Helped me find the car i wanted and compared their purchase package to the competition explaining the hidden value that Park Place had to offer over the term of ownership. In the end making me a satisfied buyer. More
by Brian F
Employees Worked With
Andrew Riggs
July 08, 2019
Great service, no pressure! My family and I had to chance to work with David Ward at Park Place and it was a great experience. This was the fourth dealership that we had been to My family and I had to chance to work with David Ward at Park Place and it was a great experience. This was the fourth dealership that we had been to and after growing tired of salesman David was a welcome relief. He walked us through the process, got us the trade-in value we wanted and got to know us in the process. Thank the good Lord for David Ward! More
by Tyler James
Employees Worked With
David Ward
