Park Place Motorcars Dallas

Pleasant sales experience, no pressure, great product and helpful, knowledgeable and friendly resource persons, thanks to Eric and Naman! helpful, knowledgeable and friendly resource persons, thanks to Eric and Naman! More

Naman was amazing. I am a first time Mercedes buyer. Out of state. And Naman made the whole process extremely simple. I'm a lifelong owner because of Naman! I am a first time Mercedes buyer. Out of state. And Naman made the whole process extremely simple. I'm a lifelong owner because of Naman! More

Chris Rupert my sales rep was the ABSOLUTE BEST! ! He kept me so up to date over the 7 months I waited for this vehicle, he would even respond to me on his days off! ! He kept me so up to date over the 7 months I waited for this vehicle, he would even respond to me on his days off! More

I ordered this brand new Mercedes last year. I live 3 hours away from the dealership. When the car came in, it had a defect-the head up display is very dim. I didn’t know about this until I was I live 3 hours away from the dealership. When the car came in, it had a defect-the head up display is very dim. I didn’t know about this until I was there to sign the paperwork. The salesperson promised me it’s an easy fix, and I can either get it fixed at my local Mercedes dealership or bring it back to them. Well, I took it to my local dealership, and they couldn’t fix it. So I contacted the salesperson and see if I can bring it back to him and have him fix it for me. He said no problem. I told him I would be there on the next Thursday, and I will drop it off early in the morning. Then right on the day before I was going to the dealership, the salesman told me it’s a two day job to get it fixed. I told him I only asked for one day off, can I leave the car over there and they let me borrow a loaner car so I’ll go back Saturday to pick it up. He said no. They cannot let me take the loaner out of town. Now you can understand my frustration: 1, they sold me a car that has a defect. 2, they promised they would get it fixed but are unwilling to accommodate me. 3, after I told them my local Mercedes dealership couldn’t fix it, they still want me to go back to them. This is not a cheap Kia or something, this is a almost $150,00 Mercedes. I would expect better experience buying the car, but the whole process has been nothing but frustration and disappointment. So no, I am not happy with this experience and I will not recommend it to others. More

Eric made this an easy and enjoyable process. I was thrilled to deal with just one person and got the exact car the exact way I wanted it . I was thrilled to deal with just one person and got the exact car the exact way I wanted it . More

Tony is the best there is in the car industry. He genuinely cares about people. He genuinely cares about people. More

This our third car we have purchase . We will continue to return the services have been excellent We will continue to return the services have been excellent More

I was very pleased with the professionalism and knowledge of the salesperson that helped me. of the salesperson that helped me. More

The service was amazing they answered all my questions to our satisfactions they took good care of all of our needs I would recommend this to my friends and family our satisfactions they took good care of all of our needs I would recommend this to my friends and family More

Park Place Motorcars of Dallas is top notch. I drove from Houston to pick up my vehicle and Ray Hicks was SUPERB. Ray is a class act. He apologized for running over with his other clients and wa I drove from Houston to pick up my vehicle and Ray Hicks was SUPERB. Ray is a class act. He apologized for running over with his other clients and was attentive to our needs. I can’t say enough about Ray and the dealership for making my dream come true. JD was great too for giving us our test drive. More