Park Place Motorcars Dallas

Paul is one of your best salesman! He was very knowledgeable and so kind. Paul was so kind and communicative with my special needs uncle. So far so good! Thank you Paul! Blessings to a He was very knowledgeable and so kind. Paul was so kind and communicative with my special needs uncle. So far so good! Thank you Paul! Blessings to all of you! More

Worked with Jordan and is the best salesperson I’ve ever worked with. Very attentive. Didn’t miss a thing. worked with. Very attentive. Didn’t miss a thing. More

The dealer was very helpful in helping me make a decision on so many choices of beautiful automobiles They considered what I was looking for Made my decision easy on so many choices of beautiful automobiles They considered what I was looking for Made my decision easy More

The whole experience at the dealership was wonderful. I was treated very well and the appointment went smoothly. I’ll definitely be back and refer this dealership to my friends. I was treated very well and the appointment went smoothly. I’ll definitely be back and refer this dealership to my friends. More

My husband and I have used Park Place Dallas for years and we recently bought my latest car last week. We use Brad Sheridan who is SO kind, knowledgeable, helpful, and very patient. He found the perfect c and we recently bought my latest car last week. We use Brad Sheridan who is SO kind, knowledgeable, helpful, and very patient. He found the perfect car for me and I could not be happier! More

A lot of deception. Left me waiting for almost an hour when it came time to sign the paperwork. The sales person was wrong regarding our payoff amount so it costed us an Left me waiting for almost an hour when it came time to sign the paperwork. The sales person was wrong regarding our payoff amount so it costed us an extra $1000. Won’t return. More

Outstanding facilities and staff. Great follow-up on all questions during the purchase process and post deliver. Great follow-up on all questions during the purchase process and post deliver. More

Terrible experience all around. I took my car in because there were some AC issues. After I received the invoice the repair cost was over $7000. I emailed the Asst service manager t I took my car in because there were some AC issues. After I received the invoice the repair cost was over $7000. I emailed the Asst service manager to let him know that it would make more sense to purchase a new vehicle rather than doing the repair and to just please perform an Evac and recharge, which is service offered by Mercedes, at my request until we find a suitable replacement. And I was rudely told the technician won’t do it and to “just come get my car,” After paying nearly $500 for a “diagnostic fee.” I offered to sign a release saying that I just wanted Freon put back in. They aren’t driving the car which made little sense to me. I didn’t appreciate the condescending tone I received from this employee and will absolutely be notifying this dealers leadership team of my poor experience with this individual. Out $500 and no actual work done to my car. I would never recommend this dealership to have your car worked on. 0/5 stars for customer service More

I dropped my vehicle off 6/11/2024 I didn’t get my car back until 7:10-2024 my service advisor was Mike he did not communicate with me concerning the vehicle and after a month he told me he couldn’t get t back until 7:10-2024 my service advisor was Mike he did not communicate with me concerning the vehicle and after a month he told me he couldn’t get the light to come back on.. I got tired of his none communication I picked my car up he still charged me $245.00 for diagnostics. The like of communication and service was horrible. I pick my car up drove to service station turn key off my car wouldn’t start, left Mike a distress message, he has not returned my call as of 8/21/2024.. the only communication he left was text message during time one in shop. Horrible Service!! And I am requesting a refund. More

-Professional salespeople and staff (Shout out to Keith Taylor for a wonderful service and attention) -Relaxed environment -Transparent transactions -Informative experience for better decision making - Taylor for a wonderful service and attention) -Relaxed environment -Transparent transactions -Informative experience for better decision making -Competitive offers -Service support after sale is great Will comeback for more future deals. More