Park Place Motorcars Arlington
Arlington, TX
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I purchased a lease from PP Arlington and everyone from the greeter, to my salesperson, to the director were welcoming, informative, and inviting. All went very smoothly. I was very pleased. the greeter, to my salesperson, to the director were welcoming, informative, and inviting. All went very smoothly. I was very pleased. More
This dealership is totally unprofessional & untrustworthy,they are not reliable at all, I called to buy a MB GT amg from them that was advertised as a 2020 model that was Satisfied has a warran untrustworthy,they are not reliable at all, I called to buy a MB GT amg from them that was advertised as a 2020 model that was Satisfied has a warranty put I fund out that it was 2019 model from MB dealership by giving them the vin number & it was not satisfied by MB & have no extended warranty, I asked to speak with their sales manager on phone, when he answered my call & realized that I am a black man he stated yelling at me harassing me talking down on me as if I did something wrong, just because I was trying get more accurate info about this car & I also wanted to trade in my 2012 Bentley Continental flying spur speed for the MB GT amg 2019 that I was trying to purchase from them, I believe that he is racist prejudice towards black folks and for that reason, I went elsewhere to make my car purchase directly from MB dealership of Austin TX,I don’t advise anyone to buy cars from them due to reliability & trust. More
Femi, executive management and all staff members that I encountered went above and beyond their daily duties to ensure that I was pleased with my purchase. The entire experience was exceptional. encountered went above and beyond their daily duties to ensure that I was pleased with my purchase. The entire experience was exceptional. More
I have great deal with very professional customer service very nice people there very experience they make customers happy. Thank you so much for my.2023 GLE. And thank you Toney the salesman. He’s very nice very nice people there very experience they make customers happy. Thank you so much for my.2023 GLE. And thank you Toney the salesman. He’s very nice make my family happy. Thanks a lot. More
Femi Osinowo is a great salesman when I walked through the door he was very kind and professional. He showed me the right car that I was looking for. Great job Femi the door he was very kind and professional. He showed me the right car that I was looking for. Great job Femi More
This is my second purchase from Park Place Arlington both times with the same sales person. I really like and trust him. I am in the Automotive industry and own a business so I expect to be treated with resp times with the same sales person. I really like and trust him. I am in the Automotive industry and own a business so I expect to be treated with respect. They do this very well and treat everyone with the exact same respect. I would give more than five stars in that aspect. More
The service department is completely unreliable and a ripoff. First after making an appointment they still didn’t even get to my vehicle until days later claiming the Labor Day even though I brought it t ripoff. First after making an appointment they still didn’t even get to my vehicle until days later claiming the Labor Day even though I brought it to them on the Friday morning before Labor Day weekend. I give the service technician his credit and even the few days for warranty clearance but the rest is bogus because nobody beside the service technician kept me potted and when I finally spoke to the service department supervisor almost two weeks of them having my vehicle he had the audacity to tell me twice that he’s just trying to be honest with me, the mechanic has committed to another vehicle. I finally told him from frustration that you’re not doing me a favor by being hon, it’s just something that we’re supposed to do and I reminded him that it’s just about two weeks that they have had my vehicle. Long and short I was so frustrated, to put it nicely, that I told the service technician to put my vehicle back together and I declined service and paid them basically for nothing. They kept my vehicle for two weeks exactly and the really sad part is the small dealership I bought it from replaced the faulty sensor and wouldn’t even accept payment! STAY AWAY FROM PARK PLACE MERCEDES SERVICE DEPARTMENT!!! More
I have been very seriously defrauded. I need immediate answers from the dealership and service department. I need immediate answers from the dealership and service department. More