Park Place Motorcars Arlington
Arlington, TX
Filter Reviews by Keyword
By Type
Showing 493 reviews
Amazing Ken made purchasing a car easy and efficient. We came to a compromise quickly and when it was time to pick up the car, he had the car and paperwork re Ken made purchasing a car easy and efficient. We came to a compromise quickly and when it was time to pick up the car, he had the car and paperwork ready to go. He took time to show me how to work the features in the car and followed up with me the next business day to see if I had any questions or concerns. I would definitely purchase another car from Ken and will definitely send referrals his way. More
2019 GLA - Urgent Purchase Recognized Ken and his Park Place Arlington team for the excellent experience with our most recent Benz purchase. Ken was patient and helped us explo Recognized Ken and his Park Place Arlington team for the excellent experience with our most recent Benz purchase. Ken was patient and helped us explore new and used cars at Park Place and my wife and I seek to purchase a safe and reliable car for our college bound daughter. Roderick (Sales Manager) happily help us with one test ride and gave us a wealth of Benz knowledge during the GLA test, as he assisted Ken on a very busy Saturday. Ken knew all about buying process including applicable programs like USAA. Most important, my wife, daughter, and I felt like we mattered and were treated as valued guests and customers. Also, we'd like to recognize Park Place Arlington in supporting Boys and Girls Club Arlington and one of the Cinderella Ball events early in 2018. Thank you all. More
Excellent I was surprising my wife with a new car for Christmas. Ken made this experience easy and put up with all my emails,phone calls and numerous texts. Whe I was surprising my wife with a new car for Christmas. Ken made this experience easy and put up with all my emails,phone calls and numerous texts. When it was actually time to pick up the car, it was raining and I didn't want to pick it up in the rain. Ken very easily arranged for pick up on a different day. More
Fast, easy and very responsive Ken was able to get us through our new car buying very quickly. He was able to get everything done on very short notice and stayed late with us to get Ken was able to get us through our new car buying very quickly. He was able to get everything done on very short notice and stayed late with us to get everything done same day. I spoke to Ken by phone for the very first time in the early afternoon on a Monday. By about 5pm that night we had agreed on our deal and by about 7pm we were at the dealership picking up our car. Even though it wa slate and I think the dealership was trying to close, Ken did not rush on anything and gave us the full Park Place experience. My wife loves her new Mercedes and it sure seems like we will be long term, repeat customers based on our experience so far. More
Great car buying experience Doug made our car buying experience the best ever! He provided great customer service that meet our car buying needs. His attention to detail and pr Doug made our car buying experience the best ever! He provided great customer service that meet our car buying needs. His attention to detail and professional service minimized a lengthy process we have experienced in the past through other car dealerships. More
New car owner Greetings, I went car shopping at Park Place in Arlington last Saturday to look for a new vehicle. My husband and I were greeted by Mr. Felton Jones Greetings, I went car shopping at Park Place in Arlington last Saturday to look for a new vehicle. My husband and I were greeted by Mr. Felton Jones, who made us feel comfortable at the showroom and he showed us around and guided us through the available cars there. Showed our kids to their awesome playroom, which made our decision process a bit easier. I must say that this was my best car shopping experience ever. Mr. Jones was very informative, and he was answering every question of ours patiently. Also, not to mention there was an HBCU connection between both our schools Grambling/Southern…Lol, but nowadays it commonly seen that car salesmen just don’t do enough good job and their only objective is to get money out of your wallet. But, a salesman like Felton delivers an incredible service and gives a very pleasant experience. We will be coming to your showroom for the years ahead. Regards, Goree Wild bunch GramFam More
Finally My 2 year hunt to replace my 2004 Infiniti finally ended with the help of Ken. It was a good experience - Ken was patient with my questions and indeci My 2 year hunt to replace my 2004 Infiniti finally ended with the help of Ken. It was a good experience - Ken was patient with my questions and indecisiveness. I never felt pressured - and financing was easier than expected. No hand off to a loan guy. Thanks Ken. More
Perfect experience Best experience ever! First time in and out in less than an hour! Shawn is amazing!! This was the easiest process ever and I couldn’t be happier!!!! I Best experience ever! First time in and out in less than an hour! Shawn is amazing!! This was the easiest process ever and I couldn’t be happier!!!! I can’t thank him enough! More
VIP!!!!!!!!! Everything was done with EXCELLENCE!!! Marco was AMAZING!!! I purchased a Pre-owned Audi TT, which I've loved for many years... My previous car was Everything was done with EXCELLENCE!!! Marco was AMAZING!!! I purchased a Pre-owned Audi TT, which I've loved for many years... My previous car was totaled, due to being rear-ended, and I wasn't quite prepared to purchase a new vehicle just yet. I expressed that and, I was treated with compassion, humility, understanding and the utmost class!!! From the initial inquiry, Marco was BEYOND PHENOMENAL!!! I started online, and Marco was unbelievably responsive, helpful and accommodating, but not at all overly aggressive. I felt comfortable the entire time. I've NEVER EVER had a car-buying experience THIS PLEASANT and EASY!!! NEVER!!!! [and, I've had LOTS of cars] I HIGHLY RECOMMEND MARCO at Park Place Arlington!!! He's REALLY A GOOD GUY and He actually CARES!!! It's OBVIOUS that the sales team & personnel are treated very well and they love what they do, because it manifests in their care for the clients!!! I was concerned that I wouldn't be treated as well as some others, because my credit/financial status currently is a bit challenged, because of an unavoidable family/health issue; however, that was not the case... I was treated as VIP, just like everyone else, and I will admit that I felt VERY IMPORTANT!!! I'm grateful to the entire team at Park Place Arlington! They not only facilitated an early Christmas for me, but they [especially Marco] helped restore my HOPE!!! GO SEE MARCO LOPEZ!!! HE WILL TAKE CARE OF YOU!!! I'm CERTAIN of it. More
This is how you do it! Excellent, great customer service! Friendly, Fast, Fun. Great people to do bussiness with. No pressure to buy, and everything was explained in detail Excellent, great customer service! Friendly, Fast, Fun. Great people to do bussiness with. No pressure to buy, and everything was explained in detail. Exceptional service from start to finish. More