Park Place Lexus Plano

Easiest purchase I ever made! I found a car online at cars.com and emailed the dealership to see if it was still available. Within 10 minutes, Kelli Hansen had called me back and I found a car online at cars.com and emailed the dealership to see if it was still available. Within 10 minutes, Kelli Hansen had called me back and we scheduled a test drive for the next day. I bought the car and it all took less than 2 hours on a Friday night. It was the easiest vehicle purchase of my entire life. This is my first Lexus and I'm so impressed with the staff, service and facilities. More

1st class service It's always a great experience, from Sales to Service and our relationship with the dealership is primarily based on the great customer service. D It's always a great experience, from Sales to Service and our relationship with the dealership is primarily based on the great customer service. David Gilmour always treats us with respect, he's great! More

Loved the help James Aberle gave me. I'm a creature of habit and this was my third Lexus RX 350. I had some very specific wants and James met them all! My first RX was in 1999 when they f I'm a creature of habit and this was my third Lexus RX 350. I had some very specific wants and James met them all! My first RX was in 1999 when they first came out. It was a nice light tan color. I loved it so much but gave it to my daugher in 2008 because she was expanding her family and her little car just didn't have room for them all. So, in 2008 I bought another RX350 almost the same color. Finally this year it was time to buy another and I wanted the same color or close to it as before. I have a magnet sign on the side of my car and people are used to seeing that color and my sign PLUS the light tan doesn't show dirt. I looked at the new Lexus RX 350 but it didn't come in a color close to what I wanted. Also I wasn't fond of the new layout inside. I had even considered another brand of car. James to the RESCUE! He suggested I purchase a 2015 certified RX 350 that was exactly what I wanted with only 18K miles on it. I couldn't have been happier! I spend a lot of time in my car and it really matters to me that I feel comfortable and safe in it. THANK YOU JAMES! He was very interested in meeting my wants and needs and not in just selling me a car. More

Great experience Jermaine treated me with utmost respect during the whole process. His main concern was my peace of mind with the transaction and went beyond my expec Jermaine treated me with utmost respect during the whole process. His main concern was my peace of mind with the transaction and went beyond my expectations to ensure my satisfaction with the vehicle that I purchased. I would not hesitate to recommend Jermaine and Park Place Lexus to anyone! More

Honesty no hassle Sam was very patient And helpful as I test drove four cars. He made the negotiation part simple quick and easy. he did everything I asked him to and h Sam was very patient And helpful as I test drove four cars. He made the negotiation part simple quick and easy. he did everything I asked him to and had the car ready without any issue. I would highly recommend Sam More

Great customer service Chris Kim is an excellent representative great customer service that’s why bought two cars in six months. Will let all my friends and family know. Chris Kim is an excellent representative great customer service that’s why bought two cars in six months. Will let all my friends and family know. More

Armada.. great deal My wife was in the market for an Armada, we looked for weeks for the “Deal”.. Finally came across Park Place... The deal was great.. got an awesome S My wife was in the market for an Armada, we looked for weeks for the “Deal”.. Finally came across Park Place... The deal was great.. got an awesome SUV my wife is thrilled with.. Tony Acosta was great! We drovediwn from Oklahoma for the vehicle..in and out in 1 and 1/2 hours.. including test drive!! More

Professional and courteous Thank you Parker for a smooth, A plus transaction. It has been a delight dealing with you. You have been very helpful!!!! Love my new car. Thank you Parker for a smooth, A plus transaction. It has been a delight dealing with you. You have been very helpful!!!! Love my new car. More

Excellent Experience We had a great experience working with Brett! He was able to get us a deal to beat out a leasing competitor. The service from Brett and everyone at We had a great experience working with Brett! He was able to get us a deal to beat out a leasing competitor. The service from Brett and everyone at Park Place is unmatched. We would definitely him and the dealership to anyone. More

Professional Quality Service Like many buyers, I am a working professional who has very limited time to “shop around”. When I walk into any business, I’m not there to look, becaus Like many buyers, I am a working professional who has very limited time to “shop around”. When I walk into any business, I’m not there to look, because I’ve already decided what I want. As a salesperson, Erin understood this and made the buying experience work with my hectic schedule. Because she is knowledgeable, she was able to quickly answer my questions, which allowed me to make informed decisions about my next steps. I was so happy with my experience, I was able to convince my other half to become a part of the Lexus family. Both sales experiences were fast, friendly and hassle free! Go check Erin out! You won’t be disappointed! More