
Park Place Lexus Plano
Plano, TX
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Good experience! Bought my first Lexus. First visit, the dealer did not have the INVENTORY and had a mixed feeling. However on my follow up, Brett was able to locate a Bought my first Lexus. First visit, the dealer did not have the INVENTORY and had a mixed feeling. However on my follow up, Brett was able to locate and secure the vehicle I wanted. The delivery was smooth as per the forecasted date and gave us a good experience. Recommend the dealership to anyone who wants a professional treatment with no pressure selling tactics. More
Fabulous Experience Have been working with Robert Gabriel at Park Place for years. He does and amazing job and always takes such good care of me. I would never go anywh Have been working with Robert Gabriel at Park Place for years. He does and amazing job and always takes such good care of me. I would never go anywhere else! More
Amazing Experience Sam Hall helped with my new car purchase this weekend. He was awesome! Easily the best car buying experience I’ve ever had! By the time I walked o Sam Hall helped with my new car purchase this weekend. He was awesome! Easily the best car buying experience I’ve ever had! By the time I walked out, I felt like I’d been working with a trusted friend. More
It was a nice experience! Try to meet Erin. She will help you a lot to find and buy a right car. Also appreciate to Park Place who they prepared a nice show room. Try to meet Erin. She will help you a lot to find and buy a right car. Also appreciate to Park Place who they prepared a nice show room. More
Highly recommended Ken met us at the entrance and he was really nice person & did his best to make the selling process smooth and easy. I highly recommend him. Zinah Ken met us at the entrance and he was really nice person & did his best to make the selling process smooth and easy. I highly recommend him. Zinah More

2018 RXL-ParkPlace Lexus rocks! We were in the market shopping for a decent sized SUV ( preferably 7 seater crossoveR) and assessed several luxury brands until RXL was announced late We were in the market shopping for a decent sized SUV ( preferably 7 seater crossoveR) and assessed several luxury brands until RXL was announced late fall 2017....Impressed with the body style and extra room built with luxury features from Lexus, was just waiting to own it....I walked into ParkPlace a week agO and Thanks to Brett Stein(Sales) for making my experience pleasant & seamless through out the process....Brett was not only extremely knowledgeable on Lexus brands but also quick to explain and resolve all the questions technical and funtional through out the process including my trade-in(Mercedes/ParkPlace Dallas). Closed the deal on my second visit and very respectful....I would definitely recommend to my friends and family who might be in the market in future!..This kind of reception & luxury experience expected from ParkPlace is the reason I continue to be a Preferred ParkPlace customer since 2010.. Kudos to Brett....(we share a common trait being good at math :)) More
Impeccable service Moe’s level of customer service was impeccable. Although in training, I couldn’t tell from the first introduction. He handed me off to Naseem but stay Moe’s level of customer service was impeccable. Although in training, I couldn’t tell from the first introduction. He handed me off to Naseem but stayed by his side throughout the entire process, learning each step. This was only my 2nd experience with Park Place, and highly doubt it would be my last. I would highly recommend them. More
Return of phone calls and email Robert Gabriel, Lease Retention Manager of this dealership has the worst customer service I have ever dealt with. Let's say I never dealt with. He wou Robert Gabriel, Lease Retention Manager of this dealership has the worst customer service I have ever dealt with. Let's say I never dealt with. He would email about my lease being up in 6 months and I reply and ask questions on it and what can they offer me when the lease is up. I get no response from him and this is the beginning of the year. Last week he calls and left me a voicemail about some possible options I have when my lease is up and to call him back. I call him back and left a voicemail for him to call me back, still no response. This guy is a waste of time. Dealing with this guy is a joke. Park Place, get your act together and have your guys respond to customers when they return your email and calls. More
Wonderful buying experience with Jeremy Burden and team! We had a great experience purchasing with Jeremy Burden and the Park Place Lexus team. Jeremy was kind, patient and made the negotiations very pleasa We had a great experience purchasing with Jeremy Burden and the Park Place Lexus team. Jeremy was kind, patient and made the negotiations very pleasant. He was extremely professional and respectful of our time. Thank you to Jeremy and the team! More
Quick and professional experience My wife and I recently leased a GX460. We had our two little ones with us. Brett and team had everything ready to go. We were in and out in less th My wife and I recently leased a GX460. We had our two little ones with us. Brett and team had everything ready to go. We were in and out in less than one hour. Very efficient, professional, and great customer service. Thanks, Brett and Richard for making this a smooth process. More