Back

Park Place Lexus Plano

Plano, TX

4.8
3,292 Reviews

6785 Dallas Pkwy

Plano, TX

75024

Directions

By Type

Showing 3,293 reviews

April 02, 2018

Good experience! Bought my first Lexus. First visit, the dealer did not have the INVENTORY and had a mixed feeling. However on my follow up, Brett was able to locate a More

by Venky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Stein
April 02, 2018

Fabulous Experience Have been working with Robert Gabriel at Park Place for years. He does and amazing job and always takes such good care of me. I would never go anywh More

by mkopfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gabriel
April 02, 2018

Amazing Experience Sam Hall helped with my new car purchase this weekend. He was awesome! Easily the best car buying experience I’ve ever had! By the time I walked o More

by Teri20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hall
April 01, 2018

It was a nice experience! Try to meet Erin. She will help you a lot to find and buy a right car. Also appreciate to Park Place who they prepared a nice show room. More

by Reza Chegoonian
Recommend Dealer
Yes
Employees Worked With
Erin Pettijohn-Puckett
March 31, 2018

Highly recommended Ken met us at the entrance and he was really nice person & did his best to make the selling process smooth and easy. I highly recommend him. Zinah More

by Zinah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Madrid
March 30, 2018

2018 RXL-ParkPlace Lexus rocks! We were in the market shopping for a decent sized SUV ( preferably 7 seater crossoveR) and assessed several luxury brands until RXL was announced late More

by raj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Stein
March 29, 2018

Impeccable service Moe’s level of customer service was impeccable. Although in training, I couldn’t tell from the first introduction. He handed me off to Naseem but stay More

by Cherokee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naseem Mushtaq, Mahmood Alrawi, Zaffar (Zee) Mahmood
March 28, 2018

Return of phone calls and email Robert Gabriel, Lease Retention Manager of this dealership has the worst customer service I have ever dealt with. Let's say I never dealt with. He wou More

by Alex Phuc Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Gabriel
May 23, 2018 -

Park Place Lexus Plano responded

Hello! We apologize if our follow-up timing incurred any further inconvenience for you! I do hope that both Robert and our Sales Director were able to assist you further upon receipt of your feedback. Thank you for sharing your concerns and again, we want to extend our apologies. We look forward to making your next experience, seamless!

March 26, 2018

Wonderful buying experience with Jeremy Burden and team! We had a great experience purchasing with Jeremy Burden and the Park Place Lexus team. Jeremy was kind, patient and made the negotiations very pleasa More

by StefaniS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Clary, Jeremy Burden
March 26, 2018

Quick and professional experience My wife and I recently leased a GX460. We had our two little ones with us. Brett and team had everything ready to go. We were in and out in less th More

by nnelson1216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Spotts, Brett Stein
...
95
...