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Park Place Lexus Plano

Plano, TX

4.8
3,293 Reviews

6785 Dallas Pkwy

Plano, TX

75024

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Showing 3,293 reviews

May 24, 2018

GREAT EXPERIENCE! This is the first time buying from Park Place and it was a GREAT experience! Jeremy was awesome. He was not pushy and was knowledgeable and more impo More

by Lexus Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Burden
May 23, 2018

Purchased 2 cars from Don Mitchell Excellent experience with my 2 recent purchased from Don Mitchell at Park Place LEXUS in Plano, Texas. Don was patient and helpful while guiding us t More

by Jesse-elise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Mitchell
May 22, 2018

Staff wonderful, Made process easy & pleasant experience. Staff absolutely wonderful. They made the process of getting a new vehicle pleasant and easy. They did not pressure me and didn’t change terms, whic More

by Happy Lexus owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Stein, Shiva Olumi, Dean McCaskill
May 22, 2018

Great buying experience with Don Mitchell at Park Plano Southern kindness... Yes, kindness, patience and a very professional approach. My wife and I moved to Texas, with a Florida tag in our Lexus. This was More

by Luis Gaviria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Rollings, wonderful service agent!, Don Mitchell
May 22, 2018

Great Service and No B.S. This year we bought our 4th Lexus from Park Place and 2nd one from Adam. 3 years ago, when we needed to replace our older SUV, we met Adam. This yea More

by LoveourLexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Remington
May 21, 2018

A big red bow and everything! The big red bow was just the icing on the cake, but an example of Don's exemplary customer service and attention to all the details. I love my new car More

by Tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Mitchell
May 21, 2018

Excellent lease experience Don Mitchell made this by far the easiest leasing experience! Don asked me what I was looking for in a new lease. The next communication was when Do More

by FeliceW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Mitchell
May 21, 2018

Great experience We had already had experience with Park Place since my wife purchased a car there several years ago. This time I decided to lease. Don Mitchel and Dar More

by Pokey46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Smith, Don Mitchell
May 20, 2018

Bad Customer Service No Follow Up I must say my experience with ParkPlace was surprisingly bad. I first dealt with this dealership in 2014. Purchased a GS350 F SPORT. David Broadben More

by cargirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Broadbent, Daniel Moore, Tremayne Standberry
Jun 15, 2018 -

Park Place Lexus Plano responded

I am sorry to hear that your purchase experience with our team, and I assure you that this is not the norm. Our team strives to provide high-quality experiences, so when it seems we fall short, it is taken quite seriously so that we can identify our areas of opportunity and implement relevant improvements. I am confident that if given the opportunity, our team would strive to earn your trust back and provide a first class client experience. We wish you the best of luck and congratulations on your new vehicle!

May 19, 2018

The most straight forward and pain free experience I have ever experienced. Mark is straight forward and very experienced. Thank You So Much for a pleasurable experience. More

by J.D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dresselhuys
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