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Park Place Lexus Plano

Plano, TX

4.9
3,239 Reviews

6785 Dallas Pkwy

Plano, TX

75024

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Showing 3,239 reviews

July 20, 2018

Thank You! We had a wonderful experience with Park Place Lexus and Brett. If you want quality service this is the place. We went in to by the GX460 and we’re i More

by Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Stein
July 20, 2018

Experience was great! Brett did a great job taking care of us and making the process very painless. He helped make the day a great birthday for my wife! More

by Kmclain3
Recommend Dealer
Yes
Employees Worked With
Brett Stein
July 16, 2018

Great Experience from an Out of State Buyer Working with Brett was smooth and easy. As an out of state buyer not being able to view the car in person or test drive it prior to purchasing, we put More

by Mike from Nashville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Stein
July 13, 2018

Awesome Buying Experience Brett answered our internet inquiry through Edmunds within half an hour. He brought an SVU from the Grapevine location that we thought we were intere More

by TXsRN1956
Recommend Dealer
Yes
Employees Worked With
Brett Stein
July 10, 2018

5 stars! Would buy again from David And Park Place Plano. Was a easy and quick process. David was very personable and seemed to know what we were looking for. More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Strawn
July 09, 2018

Happy Lady Joel has been my "go to guy" at Park Place Lexus for many years. He always listens to what I'm looking for and then provides the options. He never t More

by Happy lady!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Pechauer
July 09, 2018

My great buying experience! The service I received was wonderful. Everything was explained in detail about the car and the purchase. Blake the sales rep was very professional in More

by Bill Arnold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brunner, Blake Cooper
July 06, 2018

They don’t stand behind their sale. One week ago I purchased at 2017 GMC HD Denali from Park Place Lexus is Plano. The truck has 27k miles at the time of purchase. One week later I noti More

by 6ela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Acosta
Aug 10, 2018 -

Park Place Lexus Plano responded

Hello! I do want to apologize for any miscommunication or confusion in regard to your service concern, and I assure you that our member was only recommending the best course of action for your vehicle to go to a GMC Manufacturer Certified dealership due to manufacturer warranties possibly covering the repairs. If you continue to have any questions please do not hesitate to reach me directly at social@parkplace.com, and I'll be happy to look further into your concerns. Thank you for your feedback!

July 02, 2018

Great experience! Dean is a great guy who did not give pressure to me during car shopping. He is a very patient gentleman from the very beginning to the very end. He ex More

by NX300 Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean McCaskill
June 27, 2018

Amazing Serivice Thank you Jeremy for your help, you went above and beyond for me on finding my dream car! You are a very honest person and that I appreciate. Thank yo More

by Maggiehajro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Burden
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