
Park Place Lexus Plano
Plano, TX
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Delightful purchase new car experience Dean helped us to make our decision on purchase a RX450h easily. From test drive to purchase, to deliver the car, he was patient, respectful, and sinc Dean helped us to make our decision on purchase a RX450h easily. From test drive to purchase, to deliver the car, he was patient, respectful, and sincere with us. Couldn't believe the whole process had done in a day! More
Superior customer experience Jae was an amazing customer experience professional. He wasn't pushing to sell, patient to explain the benefits and disadvantages of an alternative ma Jae was an amazing customer experience professional. He wasn't pushing to sell, patient to explain the benefits and disadvantages of an alternative make I was evaluating. What I liked the most was one single window clearance of all the paper work and Jae's passion to get my views on all the add-on, which usually thrusted upon by the finance guys in other dealership. What I liked most about Jae was his passion, patience and trust. I visited a week ago on window-shopping wasn't sure of buying Lexus. He followed-up without pushing but made sure I shop in Park place Lexus. Glad to have met a wonderful person like Jae. More
Above & Beyond As a “returning customer”, I already had high expectations....Dean McCaskill actually exceeded the service bar throughout my entire transaction! Wheth As a “returning customer”, I already had high expectations....Dean McCaskill actually exceeded the service bar throughout my entire transaction! Whether it was researching options or delivering documents to my home, Dean was thorough and pleasant to work with. More
No Pressure Car Buying! Great experience, no hassle, lots of inventory to choose from. My salesman was bery knowledgeable and friendly. We never felt pressured to buy. I woul Great experience, no hassle, lots of inventory to choose from. My salesman was bery knowledgeable and friendly. We never felt pressured to buy. I would send my family and friends to Park Place Lexus! More
Purchased a new car I work with Robert Gabriel and he does a great job at explaining all the details and is very knowledgeable. Professional in every way that’s why I co I work with Robert Gabriel and he does a great job at explaining all the details and is very knowledgeable. Professional in every way that’s why I continue to deal with him More
Excellent sales experience. We selected Park Place Lexus because they had a nice selection of new and used cars. But we were delightfully surprised at the fantastic service from We selected Park Place Lexus because they had a nice selection of new and used cars. But we were delightfully surprised at the fantastic service from our salesperson, David Strawn. He was the difference in the sale. More
Fantastic buying experience - Eric Lu Was looking at cars for my wife who is extremely picky per se, though I would have to spend a few days going to different car dealerships but wow, aft Was looking at cars for my wife who is extremely picky per se, though I would have to spend a few days going to different car dealerships but wow, after spending a few hours at BMW, we arrived to ParkPlace Lexus and thank god we met Eric Lu. He found my wife a car she enjoyed (very hard to please her). If you get a chance, reach out to Eric Lu at Plano Park Place Lexus, theres no pressure and does a very great job in helping you zero in on what you're looking for. You will definitely enjoy your time and walk out with a great car! More
2010 Lexus IS250 used purchase, fast and professional! I contacted Park Place Lexus in Plano, TX to inquire about a used IS250 that was seen on the dealership website. I was greeted by Jeff More on the pho I contacted Park Place Lexus in Plano, TX to inquire about a used IS250 that was seen on the dealership website. I was greeted by Jeff More on the phone. Jeff assured inventory and I requested time to see the vehicle within the hour. Jeff was waiting for me on my arrival, presented the car with all my questions answered and demonstrated features as we tested the vehicle. I knew this was the car for me upon returning to the dealership. Negotiation was simple, terms were achieved and my purchase was completed well within a reasonable amount of time. The staff at the dealership was very welcoming and attended to my every need. Thank you Jeff Moore for assisting me in purchasing a well maintained pre owned Lexus. More
New 2018 RX Stephen Wedderburn helped us get our second Lexus (RX 350) from Park Place. The first car was a 2016 NX. Great sales and service experience! Stephen Wedderburn helped us get our second Lexus (RX 350) from Park Place. The first car was a 2016 NX. Great sales and service experience! More
Dean is great! Exceptional dealership! Dean helped make our new ES350 purchase fun and easy. He is very knowledgeable, and he was respectful and sincere with us. Would definitely recommend! Dean helped make our new ES350 purchase fun and easy. He is very knowledgeable, and he was respectful and sincere with us. Would definitely recommend! More