Park Place Lexus Plano

Overall 5 star experience! David was phenomenal! He helped us from the beginning and was very open and honest with us. Once we selected a vehicle he made the entire process very David was phenomenal! He helped us from the beginning and was very open and honest with us. Once we selected a vehicle he made the entire process very smooth and effecient. More

Douglas Bazurto Douglas was so helpful with our car buying process, he went above and beyond to ensure that my family and I were taken care of while purchasing our ne Douglas was so helpful with our car buying process, he went above and beyond to ensure that my family and I were taken care of while purchasing our new vehicle. The atmosphere of the dealership was pure serenity, our experience was very smooth and Douglas kept us informed every step of the way! We are grateful to have encountered such an honest and trustworthy person, best car buying experience ever!!! I would definitely refer friends and family to Park Place Lexus! Thank you to Shawn also, he worked effortlessly to ensure we were able to receive our vehicle of choice! More

Greatest experience with Salesman My husband and I have had many experiences with the Lexus family. We are a Lexus family including our parents. Our latest experience was top notch My husband and I have had many experiences with the Lexus family. We are a Lexus family including our parents. Our latest experience was top notch 5 star We felt like we were heard, we were pampered and we were spoiled. Our salesman, Don Mitchell helped make our decision making to buy a new car absolutely seamless. My husband said best experience he ever had. Don let us drive and try different models till we found the right model. He also checked in with us to find the right make model and color. He then let us test drive again. He made sure that we got the right car we wanted just by letting us experience the cars. We got to decide what was best for us. He quickly became a good friend and we appreciate that he helped us all through the experience. We had the best time dealing with Don and I quickly introduced my parents to him. I would recommend Don to anyone. He made sure we got the best possible service we could going forward and always checks to make sure we are going to get the best out of our purchase and how we use the best Lexus has to offer. We sincerely found our friend in Don and look forward to keeping in touch Jana & Hugh Peace More

Thanks so much Dean! Dean was a great salesman that I will certainly recommend to others. He was friendly, kind, patient, and extremely knowledgeable about every feature Dean was a great salesman that I will certainly recommend to others. He was friendly, kind, patient, and extremely knowledgeable about every feature on the ES350 I purchased. He was prompt to respond to my calls and texts and has great follow through skills. He was delightful to deal with and made this car buying experience very pleasant. I really appreciated his great service. More

Don Mitchell is the Best! I started looking at cars in July and kept coming back to Lexus. Don was very helpful and there was no pressure to buy. When I was finally ready and k I started looking at cars in July and kept coming back to Lexus. Don was very helpful and there was no pressure to buy. When I was finally ready and knew what I wanted he located the car and had all the financing ready The process was smooth and quick. Don educated me on all the tech features and explained everything in detail. Excellent customer service! More

Delightful purchase new car experience Dean helped us to make our decision on purchase a RX450h easily. From test drive to purchase, to deliver the car, he was patient, respectful, and sinc Dean helped us to make our decision on purchase a RX450h easily. From test drive to purchase, to deliver the car, he was patient, respectful, and sincere with us. Couldn't believe the whole process had done in a day! More

Superior customer experience Jae was an amazing customer experience professional. He wasn't pushing to sell, patient to explain the benefits and disadvantages of an alternative ma Jae was an amazing customer experience professional. He wasn't pushing to sell, patient to explain the benefits and disadvantages of an alternative make I was evaluating. What I liked the most was one single window clearance of all the paper work and Jae's passion to get my views on all the add-on, which usually thrusted upon by the finance guys in other dealership. What I liked most about Jae was his passion, patience and trust. I visited a week ago on window-shopping wasn't sure of buying Lexus. He followed-up without pushing but made sure I shop in Park place Lexus. Glad to have met a wonderful person like Jae. More

Above & Beyond As a “returning customer”, I already had high expectations....Dean McCaskill actually exceeded the service bar throughout my entire transaction! Wheth As a “returning customer”, I already had high expectations....Dean McCaskill actually exceeded the service bar throughout my entire transaction! Whether it was researching options or delivering documents to my home, Dean was thorough and pleasant to work with. More

No Pressure Car Buying! Great experience, no hassle, lots of inventory to choose from. My salesman was bery knowledgeable and friendly. We never felt pressured to buy. I woul Great experience, no hassle, lots of inventory to choose from. My salesman was bery knowledgeable and friendly. We never felt pressured to buy. I would send my family and friends to Park Place Lexus! More

Purchased a new car I work with Robert Gabriel and he does a great job at explaining all the details and is very knowledgeable. Professional in every way that’s why I co I work with Robert Gabriel and he does a great job at explaining all the details and is very knowledgeable. Professional in every way that’s why I continue to deal with him More