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Park Place Lexus Plano

Plano, TX

4.8
3,295 Reviews

6785 Dallas Pkwy

Plano, TX

75024

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Showing 3,295 reviews

March 09, 2019

Great buying experience! Certainly this has been a no stress car buying experience. I went with my family multiple times and always was able to have our time to see the car mo More

by Carlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viktor Koleychik, Zane Sommer, Brett Stein
March 08, 2019

Excellent salesman Viktor was very knowledgable about the Lexus we purchased from him. We was very informative and patient with us. He tried to make sure we had everythi More

by karen4361
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viktor Koleychik
March 07, 2019

Easiest purchase ever! Douglas is the most professional and courteous salesman I have ever had. I would probably drive to another state to purchase from him! I wasn’t even More

by Linda Atwill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Bazurto
March 05, 2019

Salesperson Kelli Kelli Hansen has been my girl to buy vehicles for years. I tell her what I need and she finds it. Last year I called her and told her I wanted a used More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.J., Kelli Hansen
March 04, 2019

I felt Ignored. I attempted to purchase a Lexus from Park Place Lexus in Plano but kept having communication issues with Kelli. I felt that I was not a high priority More

by John C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelli Hansen, Kelli Hansen
Apr 11, 2019 -

Park Place Lexus Plano responded

John, I'm sorry to hear about this experience, and I appreciate you taking the time to share. I was wondering you could private message us with your full name and phone number used when discussing vehicles with Kelli so that we may do thorough research. Thank you!

March 04, 2019

Amazing Experience! I recently purchased a 2019 RX450HL from Jae at Park Place Lexus and he overall experience was amazing. Jae helped me finance my car within my budget More

by Skyla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Pae
March 04, 2019

Sales I purchased a car from Kelli and have had friends that have also purchased from her. Kelli is one of the best I've ever dealt with. She went above and More

by Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Hansen
March 04, 2019

great staff I just purchased another vehicle (my 5th one) through Kelli Hansen. When I am in search of a vehicle she is my go to person. She is friendly and prof More

by CR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Hansen
March 02, 2019

Poor response, bad experience, missed opportunity Attempted to purchase a new Lexus from Park Place Lexus in Plano but kept having communication issues with Gabriel. He seems like a nice enough guy bu More

by John C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabriel Delgado
Apr 11, 2019 -

Park Place Lexus Plano responded

John, I'm sorry to hear about this experience, and I appreciate you taking the time to share. I was wondering you could private message us with your full name and phone number used when discussing vehicles with Gabriel so that we may do thorough research. Thank you!

February 25, 2019

Purchase of 2018 Lexus ES350 Buying process takes entirely too long. We were at the dealership almost five and one half hours. Our car was selected and the price was negotiated in More

by Lexus18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gilmour
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