Park Place Lexus Plano

Not a pleasant experience Came across a Lexus RX through an online post, emailed to make sure it was still available. Tony Acosta replied back stating it was sold. A week later Came across a Lexus RX through an online post, emailed to make sure it was still available. Tony Acosta replied back stating it was sold. A week later, the ad was still posted online so I decided to call in to verify. Naseem was able to verify that it was in fact NOT sold. My wife and I went for a test drive two days later, hoping to trade in our HS250 and drive this RX home. Naseem was clearly pre-occupied with another customer as we felt a bit rushed through the whole process. On top of that, Naseem looked at our car and stated it had hail damage - which was surprising to me. After we discussed numbers, wife and I wanted to grab a bite and discuss our potential purchase. Naseem rushed us to our vehicle and waved goodbye. No business card, no call back since. Next day I called our insurance, they sent out an estimator who found 2, yes - 2 tiny dings that were most likely caused by a rock flying off another vehicle. Hardly classified as "hail damage". Our family has been doing business with Park Place for over 20 years, this time they clearly did not want our business. More

Excellent service! Highly recommended! I am a first time Lexus owner. I received the most excellent service from Brett Stein. He was very professional yet he treated me like an old friend. I am a first time Lexus owner. I received the most excellent service from Brett Stein. He was very professional yet he treated me like an old friend. He was very efficient and he made the process very easy for me, with very minimal effort on my part. He kept me informed every step of the way. I live over 200 miles away from Park Place Lexus and Brett offered to deliver my 2019 Lexus RX350 F Sport to me. He was very thorough during the delivery and beyond. I highly recommend Park Place Lexus of Plano and Brett Stein! If you want excellent, personalized service, then Brett Stein is your man! More

Outstanding service! Don Mitchell provided the best experience I have ever had buying a car. I have purchased cars for over 30 years and this was the best service. Don Mitchell provided the best experience I have ever had buying a car. I have purchased cars for over 30 years and this was the best service. More

Outstanding service from Park Place Lexus Plano This is the first time ever that I feel the process of buying new car so relax and easy. Greg Ebenholtz had provided us an outstanding service. I wi This is the first time ever that I feel the process of buying new car so relax and easy. Greg Ebenholtz had provided us an outstanding service. I will definitely refer him to my family and friends. More

Great Professional Service Dean McCaskill sold me the car and was not only professional but was genuinely excited about the sales process. Once finished I know he gave a good d Dean McCaskill sold me the car and was not only professional but was genuinely excited about the sales process. Once finished I know he gave a good deal on the car and that I had established a relationship with him that will last throughout my ownership of the car. He helped with recommendations throughout the process which removed any stress from the purchasing process. I highly recommend Dean and Park Place Lexus of Plano. More

EXCELLENT EXPERIENCE I had wonderful experience with Mr.Kendall Richards & Mr. M.Alrawi..i feel deep gratitude which i can't reflect in words no matter how much I try..TH I had wonderful experience with Mr.Kendall Richards & Mr. M.Alrawi..i feel deep gratitude which i can't reflect in words no matter how much I try..THEY were friendly,knowledgeable ,sensitive to my needs,communicated in an outstanding maaner..courteous beyond expectation..It shows integrity,,flexibility & willingness to help.OVERALL, incredibly professional..rare in these days.would like to commend them & recommend Park Place Lexus,Plano to everyone.Subhash Grover. More

“Superb Guidnance and Service” A. Moller & Z. Akhavi My wife and I bought a new Lexus RX 350 for our daughter. We had the privilege of having Mike McAllister assisting in our purchase. He first solved a My wife and I bought a new Lexus RX 350 for our daughter. We had the privilege of having Mike McAllister assisting in our purchase. He first solved a tricky problem we had, and then he guided us through several options without showing a preference for any of the alternatives. I am sure we got the very best solution to our daughter’s car problem. Mike McAllister showed genuine professionalism at the same time as he had a warm and very pleasant personality making it a pleasure to interact with him. Park Place and Lexus can be proud of having a person such as Mike McAllister as its Business Manager. More

Professional and easy Herb made buying easy. I would highly recommend Herb and Park Place for a Lexus. Follow up was great! I look forward to my next purchase. Herb made buying easy. I would highly recommend Herb and Park Place for a Lexus. Follow up was great! I look forward to my next purchase. More

John Pak The only contact we had at the dealership was with Mr. John Pak and the experience was fantastic. he is friendly, knowledgable and patient. I doubt th The only contact we had at the dealership was with Mr. John Pak and the experience was fantastic. he is friendly, knowledgable and patient. I doubt that anyone else could have provided such a positive experience. More