Park Place Lexus Plano

150% Satisfied This review is for Mr. Adam Remington: My husband and I went to Lexus Park Place on January 26, 2019, at around 4pm. Everyone seemed nice and helpf This review is for Mr. Adam Remington: My husband and I went to Lexus Park Place on January 26, 2019, at around 4pm. Everyone seemed nice and helpful, and the cars were breathtaking - I basically had an idea (sort of) about what I want for my "first ever" car, but I still had a lot of qualms, doubts and hesitations especially since I have zero experience in driving and very little knowledge about automobiles (but I would soon be on the road and am enrolled in one-on-one driving lessons, so I wanted what's best for my needs - and I am looking for a first car that can also "give me peace of mind" while I build that "confidence" on the road). Adam was a blessing though, and I am pleased that he was the one who assisted us, as he was very consultative (there were no sales pitches, just pieces of advice from an experienced driver/ sales professional/ dealer), yet he was also warm and friendly (like a mentor/father/friend). I have been with the Customer Service Industry in different functions (for 14+ years), and I am a customer myself, therefore I know when someone is being sincere or if someone is just saying what "you wanna hear". Adam is sincere and truthful, yet also candid and honest; and he took care of me and my Hubby the best way he could, despite the fact that we got there at 4pm (and the dealership closes an hour after). I am happy (my new car is so "handsome" lol 🤣 I named him "Kahel" which translates to "Orange" in my hometown). My hubby is happy too (and this was the 1st ever positive experience he had with a dealership). Adam really made sure to give us a positive and memorable customer experience. I am thankful! If we would give him a rating of 1-10, with 10 being the highest, we would give him a 20 (or 30, 15 from me and 15 from Hubby so that's 15/10 which meant we are 150% satisfied, if that is even mathematically possible). I think that would say it all. More

Park Place Lexus is the Best! We have purchased many Lexus cars from Park Place in Plano, TX over the years. Every experience has been great starting with working with our favorite We have purchased many Lexus cars from Park Place in Plano, TX over the years. Every experience has been great starting with working with our favorite salesmen Don Wood and Andrew Kirkland. It is like visiting old friends. Park Place treats their customers like royalty and every employee there is always friendly and helpful. We love their complimentary car wash service as time flies while waiting in one of their many comfortable lounges sipping hot beverages with snacks and watching one of their t.v.s or using their wifi. — all the comforts of home. Park Place Lexus Plano is the only dealer for us! More

Excellent Zane did an excellent job as we worked with him in purchasing our new Lexus. This is the second car that he has helped us buy. He is absolutely the be Zane did an excellent job as we worked with him in purchasing our new Lexus. This is the second car that he has helped us buy. He is absolutely the best salesperson that we have ever worked with. We will certainly contact him when we need anything else. More

CPO Lexus Tony and Billy were great to work with, and displayed honesty and integrity throughout the process. I would recommend anyone that is shopping for a Tony and Billy were great to work with, and displayed honesty and integrity throughout the process. I would recommend anyone that is shopping for a Lexus to go in and see them first. More

Great Experience. That’s why we go no where else. Jason is one of the reasons we go no where else to buy our cars. Park Place Lexus has not only great vehicles, but a jewel and his name is Jason Huber Jason is one of the reasons we go no where else to buy our cars. Park Place Lexus has not only great vehicles, but a jewel and his name is Jason Huber. More

I was shocking very impressed Great experience and looking forward to purchasing a vehicle from them again. I loved the smooth transition of dealing with Mr. Acosta the entire time Great experience and looking forward to purchasing a vehicle from them again. I loved the smooth transition of dealing with Mr. Acosta the entire time. More

The sales experience was positive and respectful. The sales representative listened and the experience was positive. I would recommend Park Place Plano Lexus to all of my friends and welcome to share The sales representative listened and the experience was positive. I would recommend Park Place Plano Lexus to all of my friends and welcome to share the car buying experience. More

“ DELIGHTED” service Your salesman Gabriel Delgado is an exceptional young man. He worked very hard to find what I needed, negotiated for me to get me a very satisfactory Your salesman Gabriel Delgado is an exceptional young man. He worked very hard to find what I needed, negotiated for me to get me a very satisfactory price along with sales manager Shawn Clary. BOTH men worked kindly to really listen and help me. Gabriel Delgado went above and beyond again in getting the car to me around my schedule. Gabriel changed me from a returning customer to a LIFETIME CUSTOMER. I really appreciate them both and this dealership. AT LAST: QUALITY SERVICE !! More

Great experience I went to several dealers and this was the best. No pressure and no games. I bought a used Lexus. They made sure everything was perfect before I l I went to several dealers and this was the best. No pressure and no games. I bought a used Lexus. They made sure everything was perfect before I left. More

Complete satisfaction The staff at Park place Lexus are far more experienced than we expected, excellent skilled dealers, very polite and humble and made their clients feel The staff at Park place Lexus are far more experienced than we expected, excellent skilled dealers, very polite and humble and made their clients feel comfortable. We really are impressed by everything they did. Thanks Park Place Lexus . More