Park Place Lexus Plano
Plano, TX
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Sales I purchased a car from Kelli and have had friends that have also purchased from her. Kelli is one of the best I've ever dealt with. She went above and I purchased a car from Kelli and have had friends that have also purchased from her. Kelli is one of the best I've ever dealt with. She went above and beyond helping to answer all my questions! I would recommend Kelli because it was such a great experience!!! More
great staff I just purchased another vehicle (my 5th one) through Kelli Hansen. When I am in search of a vehicle she is my go to person. She is friendly and prof I just purchased another vehicle (my 5th one) through Kelli Hansen. When I am in search of a vehicle she is my go to person. She is friendly and professional. Kelli takes her time through the entire purchase. The sale went smooth and I understood every part of the process. I highly recommend Kelli to anyone looking for a vehicle More
Poor response, bad experience, missed opportunity Attempted to purchase a new Lexus from Park Place Lexus in Plano but kept having communication issues with Gabriel. He seems like a nice enough guy bu Attempted to purchase a new Lexus from Park Place Lexus in Plano but kept having communication issues with Gabriel. He seems like a nice enough guy but for some reason I felt that I was not a high priority for him. I felt like I was “chasing him” to buy my new vehicle??? After almost 2 weeks of back and fourth missed opportunities and never once a return call back I decided to shop elsewhere. For whatever reason we just weren’t able to make a connection. More
Purchase of 2018 Lexus ES350 Buying process takes entirely too long. We were at the dealership almost five and one half hours. Our car was selected and the price was negotiated in Buying process takes entirely too long. We were at the dealership almost five and one half hours. Our car was selected and the price was negotiated in about two hours after our arrival. It should not take another three and one half hours to complete all the paperwork. This is not a reflection on our sales associate who did a great job. Park Place needs to review their processes for the benefit of their customers. More
Personal experience at Lexus of Plano and Salesperson Our experience at Park Place Lexus Plano was excellent from start to finish. Our salesperson was Erin Pettijohn-Puckett. She leased us a beautiful 2 Our experience at Park Place Lexus Plano was excellent from start to finish. Our salesperson was Erin Pettijohn-Puckett. She leased us a beautiful 2019 Lexus RX 350. She was very professional, courteous and knowledgeable in educating us about all aspects of the vehicle, what best suited us both in needs and financing. We would recommend Park Place Lexus, as well as Erin for any future Lexus purchase you might have in mind. You will be totally pleased and satisfied with their service. Michael & Hilda Tolson More
Great Buying Experience! Had a great experience working with Brett for the purchase of a new Lexus UX 250h. Brett contacted me as soon as the car I wanted came in and added o Had a great experience working with Brett for the purchase of a new Lexus UX 250h. Brett contacted me as soon as the car I wanted came in and added on a couple small accessories I liked as well. No hassle, great price, and we were happy with the trade-in values for our old cars too. Honestly haven’t had a better experience buying a new car, EVER. Brett is highly recommended. More
Excellent Buying Experience Excellent buying experience. Dealership is great. Great sales team. Great location. Worked everything from one office. No long waiting to finish finan Excellent buying experience. Dealership is great. Great sales team. Great location. Worked everything from one office. No long waiting to finish finance. Great vehicle selection. More
Excellent Customer Service From the moment I started discussing a deal wth Mr. Felton Jones he provided excellent customer service and he took the time to call me even though I From the moment I started discussing a deal wth Mr. Felton Jones he provided excellent customer service and he took the time to call me even though I lived 4 hours away. Good buying experience. More
Excellent service Moe was a pleasure to work with. My husband and I felt no pressure and couldn’t believe we were actually at a car dealership! We highly recommend Moe Moe was a pleasure to work with. My husband and I felt no pressure and couldn’t believe we were actually at a car dealership! We highly recommend Moe and Park Place Lexus to everyone! More
Excellent Service! I couldn't be happier with my experience dealing with Don Mitchell & Park Place Lexus. Not once, did I ever feel that Don didn't have my best interest I couldn't be happier with my experience dealing with Don Mitchell & Park Place Lexus. Not once, did I ever feel that Don didn't have my best interest too when purchasing my new car. I HIGHLY recommend him to anyone looking for someone to help them feel comfortable when making the important decisions necessary while purchasing their vehicle. I will be sending all my friends & family to deal with him in the future More